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The Defenders of the month are the Community superheroes
It's time to show our appreciation for our top contributors and give back to the Community! We are pleased to announce that we are launching our Super User program called “Defenders of the Month” and “Defenders of the Year”, exclusively for the members of our Community! The Super User program represents an exclusive group…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Confirm bitedefender server IP
Hello, Process bdservicehost.exe acces to IP 34.120.68.241. Could you please confirm this ip is owned by bitedefender. Thanks
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Application powershell.exe has been detected as potentially malicious and was blocked
I got this malicious application that was blocked last night with some command lines: Feature:Advanced Threat Defense Application path: C:\Windows\System32\WindowsPowerShell\v1.0\powershell.exe Command line parameters: "C:\Windows\System32\WindowsPowerShell\v1.0\powershell.exe" -ExecutionPolicy Restricted -Command…
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How to switch off temporarily
I have an issue logging in to Sky.com. I want to switch off Bitdefender for a moment. I've reset my password but Advanced settings in Protection - AV - Open doesn't recognise my password.
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I think my Bitdefender (or me) was hacked. What can I do now?
I've using bitdefender a long time. Since a week, I have feel strange things on my laptop. But Bitdefender was active, so I was calm. After I saw my folders and files deleted from not me, then I went bitdefender.com. There is a picture attached. So what can I do now? Bitdefender was not active 7 days? How can I get support…
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I currently use Avast driver updater. Does Bitdefender offer any type of driver updater program?
The Avast driver updater program I use is up for renewal. Before renewing, I would like to see if Bitdefender offers a driver updater program.
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This is the worst Website! I can't find help and the customer support phone or email is not listed.
My DashBoard says I have no coverage on my phone, but I have the app installed and I see it working on my phone. This is the worst website for getting help. I can't find a customer support phone number or email anywhere. It just sends you on a loop. This alone is reason for not renewing.
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Bitdefender Usage and Optimization
This post is in regard to the overall usage bitdefender needs to "operate" as well as optimization for such usage, i.e. how to find the off button for the service as a whole. I have been sub-optimally surprised with performance from bitdefender as a service, as you get half a second to use a vpn with a paid package and the…
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Referral... Affilite... Reseller
Referral... Affiliate... Reseller. 😐️ Please experts, help me in details what is the best choice for me?
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2FA SMS
A 2FA with SMS would be very good, or I missed something?
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Can Bitdefender slow down transferring music from my PC to my streamer? What to do?
Hello, I am the owner of a Win11 PC and of a Bluesound Vault 2i streamer. Both are wired (Ethernet) connected to my Internet router. I have noticed that transferring (copying) files from the one to the other seems slow (in both directions). I suspect that Bitdefender might contribute to that but I have not found a way to…
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Amazon
So my account on amazon was hacked and they bought a subscription for this and weve been trying to refund but it wont let us so we figured we might as well use it. so we did and bitdefender is asking for my card which i dont have one as im a child nad it was purhcased with a gift card. I also know if i put a card in after…
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I was recently locked out of my computer by Microsoft and told my IP address had been hacked.
How can I prevent this from happening again? The hackers were from China, Russia and Czech and were attempting purchases of child ****** and several other sites.
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There’s an error keeps going on my pc windows 11 and right now I can’t access to the command prompt
There is an error which leads my windows 10 pc to get bluescreen and cannot access or repair the window. As advised in google, i have renamed the vlflt.sys to vlflt.sys.bak, and it worked until i reinstalled the bitdefender software which i have uninstalled. The issue persist again. this points to the bitdefender total…
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Linux support in 2025 for home users?
Hi! Any news on protection for Linux in 2025, for home users? Thanks in advance! /Daniel
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H24 setting of notification time
Hello, i suggest solving this bug for those who install Bitdefender on PC with hh:mm H24 time format to be able to have this display of notification time in this format.Currently the format is always AM/PM, while some time ago it was not like this but in H24 format: Thank you.
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is cheat engine still safe to use?
ive been using cheat engine since 2014. and i decided to return back in using cheat engine on the year of 2025 around april. iirc, the bitdefender didnt flag cheat engine installer as a virus but i know that windows defender will always mark that program as offercore which means the installer bundled with unwanted program.…
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BufferBloat TEST
Hello, there is an issue with the bufferbloat test. Chrome is the main browser for my system. Brave Browser is not. I think BitDefender causes latency for Chrome… Windows 11.
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Port 67 Issue - Resurrected
Hello, Back in 2020/21 it was reported that Bit Defender (BD) conflicts with port 67 used for BOOTp and there appears no resolution to date as today the issue was encountered trying to access Allen Bradley hardware. Is there a concerted effort to resolve this issue or at least enable disabling of BD to enable BOOTp?…
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I cannot open the installation file on more than one computer.
I cannot open the installation file to open my Bitdefender.. I happens on both computers i have. i want a refund, please.
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McAfree fake virus pop-up
Virus popup and at least detect it in a virus scan? Shouldn't Bitdefender stop the McAfree popups?
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Fale Positive, unable submit on the website
I tried to download Ducky One X keyboard firmware update, but Bitdefender blocked it. Here's the message Bitdefender sent me: "Feature:Advanced Threat DefenseYou must restart your device to finalize the cleaning process.Application Step1-MCU Ducky109_V20250430.exe has been detected as potentially malicious and was…
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renewal
I am trying to contact someone to renew my anti virus, I had an email saying that I could renew for £37.49. can you help please
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Looking For Toll-Free Number For Bitdefender. Any Help?
Looking For Toll-Free Number For Bitdefender. Any Help?
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How do I stop Bitdefender pop ups?
Again I am getting these highly annoying spam pop-ups on my screen. This time it's VPN I don't need. I have complained about this in the past and now it's starting again. I appreciate your anti-virus - but I don't want anything else. Why can't you accept and honor my express wishes? The ad says "say goodbye to annoying…
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Application.BrowsEx.Apps.J Virus ?
Hello, Does anyone know anything about a virus called Application.BrowsEx.Apps.J ? I can't find much of anything on-line. I picked this up recently from an infected on-line update for a commercial program called LTspice. It apparently infects update.exe and .msi installation files that it finds on the affected PC.…
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Auto renewal notification
Hello On April 29th I received an email with an auto-renewal notification for CAD 79.99 and today I received another email with an auto-renewal notification for CAD 159.99. This is not fair and not transparent. Now I would like to know what I should pay. This is because I canceled the auto-renewal. Please correct what is…
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Turning on or enabling Additional Features - Additional Cost or Free
Depending on what I am doing, I keep getting alerts to enable say "VPN", File Shredder" or Ransom Ware" BUT nowhere does it let me know whether this is a FREE option or a COST to Me option - I'm not going to use any of these additional features unless I know this - why don't the pop-up alerts indicate this information.
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Bitdefender support contact mail
Hi @Flexx You said in the now closed discussing https://community.bitdefender.com/en/discussion/comment/349212#Comment_349212 :"As far as I know, the email address you mentioned is not valid for sending emails. It is used solely by Bitdefender support to send replies to queries submitted by users through the Bitdefender…
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TouchpointanalyticsclientService.exe
So typically in the middle of the night this app TouchpointanalyticsclientService.exe Try's to send data through my firewall The weird thing is its making the attempt about 50 to 100 times. I have My Firewall set to ask me for permission so i have to click block on the popup over and over again in the morning even though i…
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How to stop a site from displaying a bitdefender favicon icon
Hi I have several sites I've bookmarked and they keep showing a Bitdefender favicon icon and I'd like to stop that from happening. I've removed the Edge browser extenstion completely and turned off encrypted webscan, but nothing seems to work. Could you please provide some instruction on how to stop showing the bitdefender…