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Apps say they're installed on my MacBook, but they're not?
I changed the email address for my Bitdefender Central account, from my business email address to my personal email address. I then rebuilt my Mac using the same email address as my Apple ID. Since doing that, I can login OK to Bitdefender Central (using the new email address) but the dashboard reports that the Antivirus…
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VPN configuration not added to MacBook or iPhone. Can I manually add it?
I think the network I’m on is blocking VPN…. but my coworker is using his Bitdefender VPN on his iPhone without issue. He however already had the configuration on his phone prior to joining this network. I’m offshore, without mobile data or another network for internet access.
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Help, I installed the app with the VPN on another country, can't install in mac
I installed the app on Android, and I bought the plan while my VPN was inadvertently on another country. I sent myself one of the invite codes and when I try to continue with the Antivirus Agent, it keept closing the window after I log in on the installation pop up. I installed again the app on my mac with my VPN on the…
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What were the updates in Antivirus for Mac version 10.2.1.5?
Hello. What were the updates in Antivirus for Mac version 10.2.1.5?
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I cannot activate Bitdefender..
I currently have Malware anti virus. Do I have to cancel that in order to activate bitdefender?
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No updates to Bitdefender for Mac - Version 10.2.0.9
Just wondering if we are going to get an update to the Mac version of Bitdefender. Last update was August 29th. The link below states that the software is typically updated every 4 weeks or so, but we're going on almost 3 months now. Anyone at Bitdefender have an update on this?…
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BitDefender Blocking Time Machine on Sequoia 15.0.1
I recently updated my OS and discovered that Bitdefender is blocking Time Machine from running. I get these error messages: In the bitdefender Notifications, I get the reason: Do you have to tweak this or can I update some setting to allow for the backupd to work? There was a message on the autopilot recommendations…
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macOS Sequoia
Is there an announced agent upgrade for macOS Sequoia? I upgraded from Big Sur and then suddenly Bitdefender wouldn't play nice with Time Machine backups, so I contacted Bitdefender support and they said it isn't available for Monterey yet, so I uninstalled it.
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Convoluted BitDefender for Mac download process
Why can you not simplify it? Have a download link for the software (I could never find the trial download link), download it and install as per recommendations? Please also make the steps necessary to activate the software in recent versions of MacOS much more explicit. It is not simple and could be automated so that the…
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Install Armor
Currently, I have Amor installed on my Windows 11 desktop. Can I install my subscription on my wife's Apple laptop by just using the Amor share link option? I installed Armor on the Mac but it would not open/run scan. Thank you so much for your assistance.
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Bitdefender Issue – Slowing Down My System?
Hey everyone, I've been using Bitdefender Total Security for about 6 months now, and recently, I've noticed my system has been running slower than usual. I've got a pretty decent setup (i7, 16GB RAM, SSD), so it shouldn't be a hardware issue. It seems like my startup is taking longer, and I sometimes experience random…
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Any issues on Mac With Bitdefender starting recently?
I've had 6 mac users report issues where the screen "jumps" around and appears to open windows for no reason. Not sure if it's related to BitDefender, but checking to see if anyone else has had the issue.
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Latest update to Bitdefender Antivirus for Mac.
Hello. The latest version of Bitdefender Antivirus for Mac is now 10.2.0.9 Does anyone know the changes or is there a change log somewhere?
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VPN Mac OS shuts off every time I stop using computer (MacBook Pro)
(Only 2 Mac categories? Neither relevant.) I work, it's on. I walk away and come back, it's off. Of course, most of the time I never remember to turn it on since this happens many times a day. I don't close the laptop lid either. Mac OS 14.6.1 Bitdefender VPN on my iPad Pro and iPhone don't have this problem.
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Mac OS15 - Bitdefender Antivirus issue.
I'm using a Mac Mini running OS15 and Bitdefender Antivirus for Mac is asking me to allow full disk access to allow it to run. The screen it shows is different on OS15 and I have granted access, but it is still giving me the same request on this screen - see photo. Any ideas on how to resolve this please??
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Following update to Sonoma 14.6.1 on MacBook Pro M1, Quick Scan shows only the color wheel.
Updated MacOS to Sonoma 14.6.1 on MacBook Pro and iMac. Quick Scan on iMac works normally while Quick Scan and System Scan on MacBook only show the color wheel. Rebooting the MacBook does not correct the issue. Is there any point in deleting BitDefender and reinstalling it?
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new user of BitDefender av, after install browsers cannot connect to internet
Hello friends, Yes indeed, I have searched a few times for this topic! BD AV for Mac OS is my problem. After default install, browsers no longer connect to internet. :-( I uninstalled BD VPN, which was accidentally installed by default settings. Not using parental controls yet either. Need to get at least ONE product…
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macOS Startup/Login - Ability to Minimize Bitdefender Window
When I restart my Mac, Bitdefender's window is showing up saying I'm protected. Is there a way to start Bitdefender minimized so it doesn't have any popup windows?
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Help!
I just purchased the Antivrus for Mac earlier today and have since been trying to activate.. when I click to Central, nothing showing but a blank white page! Tried via my Mac & via my iPhone—same thing, no success!
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Bitdefender Not Functioning Properly on MacBook
Hello! I am currently experiencing an issue with Bitdefender on my MacBook. The application seems to be malfunctioning, and I am unable to perform scans or update the virus definitions. I have tried restarting my MacBook and reinstalling the application, but the problem persists. Could someone please provide guidance on…
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Full Disk Access
I have just shut down Bitdefender as I can no longer use it for the reason I bought it. My sole purpose for buying BD two years ago was to custom-scan files and folders I download, I use it frequently but only for this task, I do not use any other feature and am well aware of the general protection Apple's own OS provides…
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Antivirus for Mac version history
Good morning, all! Your website (bitdefender.com/consumer/support/answer/32547/) says the most recent version history for this product is 10.1.0.4, but it looks like I just got pushed to 10.1.0.8. Are there any release notes for this unannounced update? Thanks, as always!
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Hi, I cannot connect to Bitdefender on my Mac, always when I am trying to connect a message comes
Hi, I cannot connect to Bitdefender on my Mac , always when I am trying to connect a message comes on the screen and advise me how to give access to my drives to Bitdefender, started to be annoying because this is happened even when I started my Mac. To give access to my drive should be my decision not to be bother with…
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Frequent Blocking of Websites
When I attempt to go to consumer websites, like amazon.com, cabelas.com, etc., Bitdefender continuously blocks the site with this warning: Dangerous page blocked for your protection. I can page back, put in the url again and the site loads. It's very frustrating and a total waste of time. Why is Bitdefender doing this?
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Is there a way to prevent bitdefender from blocking macos updates
When I try to update my mac bitdefender blocks the updates and I have to disable bitdefender in order to be able to download macos updates.
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Antivirus stalls
Particulars: MacOS 14.2.2; Intel MBP (2020); 23GB RAM; Quad Core i7 Antivirus for Mac Version 10.0.0.20 Good afternoon - I just installed an eval copy of the antivirus SW. Kicked off a scan and it has stalled at /Users/Library/Application Support. 15 minutes so far. Obviously, it is dead. Any clues as to what is going on?
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I can't seem to start a scan on my mac
I recently wanted to scan my Mac computer and navigated to my applications folder. I found the Bitdefender folder and can see a Bitdefender Agent icon, a Bitdefender VPN icon and the uninstaller function. I clicked on the Bitdefender Agent icon and put in my Bitdefender account email and password and my system password and…
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Grant full access to the drive
I followed the instructions for above a couple of times ,restarted computer also,but cannot run my Bitdefender software. Message still remains on my screen. How can I solve this problem?? My Email is [email removed by admin].
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Antivirus for Mac 10.0.0.16
What new enhancements/features have been added to Bitdefender Antivirus for Mac in the recently released version 10.0.0.16 - and, what issues have been fixed? (Thank you.)
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I tried to scan my macbook pro today with bitdefender but its always stuck at different files?
Please if anyone knows how to fix it. M trying to full scan and quick scan but its always getting stopped after some times and always at different files.