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BDLDaemon Issues
Hi All, I am not tech savvy so please bear with me. On my 2015 15" Macbook Pro, the BDLDaemon Process runs all the time & hogs up around 1GB of memory. Nothing I can do will stop this - I have tried: Force Quitting BDLDaemon - does not work Turning Off BitDefender Shield - does not work. BitDefenders own guide to this…
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how can I activate MacOs protection and VPN from my devices?
message from My Devices "correction in progress" and then .... nothing do I have to reinstall BD central?
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Sign in Hangs on blank screen - El Capitan 10.11.6
I am adding Bitdefender to my older MBP 2010 which is limited to OS El Capitan 10.11.6. After installing, it wants me to sign into my account. When I click sign in, pop up screen comes up but it is blank and never turns into anything. I have rebooted, reinstalled, etc and cant break this behavior.
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Error (2)
I tried to update Bitdfender antivirus for Mac and got an error (2). I also tried to do a scan, error(2). Any help would be appreciated. Also I updated my Mac to Ventura 13.6.3.
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Experiencing Bitdefender Technical Issues – Error Code 0x80070005
I've been facing a persistent technical issue with Bitdefender, and despite my best efforts, I haven't been able to find a solution. The problem seems to be associated with error code 0x80070005. If anyone has experienced this, kindly share your experince.
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How to contact a human about a billing error
Bitfender customer is horrifically bad. I have a simple issue with my physical billing address and not only can I not change that address online anywhere, but I don't see any way to contact customer support. Does anyone know how to get ahold of a human about billing concerns??
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Ongoing (1 year +) issue with updates to Mac threat information database...
I've subscribed to Bitdefender for my company's Macs for the past couple of years and over the past year or so I have had to delete and re-install your software every few weeks in order to ensure that I continue receiving the daily (or 2x daily) threat info. database updates. Each time I do so, updates work as expected for…
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No updates in 48 hours redux
Greetings, all. New BitDefender subscriber. Installed on iMac 2 weeks ago running Sonoma 14.1.1. Working well as best as I can tell. Until two days ago, was receiving automatic updates about twice per day. Now no new updates in 48 hours. Am able to manually check for updates and am told I am up to date, although it agree…
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Virus scanner versus Plus version, MacOS
Hi Bitdefenders... I don't know, is that what we call ourselves? I'm looking at this product and what I really want is the antivirus, antimalware part of the software package. I don't need a VPN, or a password manager, or whatever. Just the antivirus. So, while I had been thinking I would purchase the whole package and…
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Mac M1 Air keeps being asked to restart to install updates
For the past few weeks my Mac Air M1 has been asking me to update by restart every single time there's an update from Bitdefender. Like three times a day! It's never done this before. Just updated to Sonoma and thats made no difference. However the log of messages says that the items have been installed successfully…
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Bought Bitdefender- signed up with the wrong email.
I bought bitdefender antivirus for mac, however I typed in the wrong email signing up. I now have no way to access the product I purchased. I remember the email I used to sign up as it just had a few letters missing from the actual address I wanted to use. Please help!!
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Trouble Installing and Downloading Bitdefender 2018 Products
I hope you're doing well. I'm facing a bit of a challenge while trying to install and download Bitdefender 2018 products on my system. I've followed the usual steps, but it seems like something's not quite right. Has anyone else encountered a similar issue? I downloaded the installer from the official Bitdefender website.…
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Issue with Bitdefender on macOS Ventura - Need Assistance
I'm facing is that since updating to macOS Ventura, I've noticed some compatibility issues with Bitdefender. It seems to be causing occasional system slowdowns and even some apps to crash unexpectedly. I've been a satisfied Bitdefender user for a while, so this issue is quite concerning.
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Bitdefender showing 'expired' upon boot-up (Mac).
Hi. According to my account info, I have another 72 days left on my subscription. Despite this, the little icon at the top of the screen regularly has a tiny 'x' next to it, and I'm informed that the 'Product has expired'. I can do a switch-off & switch-on, and that mostly fixes it (a 'restart' mostly doesn't). I'm running…
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BDCoreIssues process, high CPU
I've searched extensively about a problem i'm having for years with Bitdefender Mac and I can't find a recent topic about it here. The last posts I saw associated with this process date back to 2011 and 2016. The problem is that this process is taking +100% of one CPU core, 24/24 7/7, even after multiple reinstalls on the…
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Random hangs for small percent of mac clients
We have a strange issue with BitDefender on about 10% of the maOS clients we have it installed on. Our macOS clients are Intel computers running 12.6.8. We started having some of our macOS clients randomly hang from time. On a couple of machines we started experiencing an issue where the computer eventually became…
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Emmanuel Katto Uganda | Have you ever worked on the latest update of macOS?
Hello fellows, My name is Emmanuel Katto and I am from Uganda. I have recently used the latest update of macOS and faced some lagging issues. Have you ever worked on the latest update of macOS? And if yes do you also faced this kind of issue which I am facing?
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Hello friends... I have just installed the program but I can't exactly activate it... Please help me
Hello.. Please guide me how to activate the program??
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Installing BD on Family Member Macbook - Installation/logon Loop
Sent an email invite from my Family BD Central dashboard, user has downloaded BD family multi-platform on their Macbook Pro. But I cannot move anywhere further as the BD account window keeps asking me to log in which should happene, then the window closes and nothing happens, I click on the icon again and again it asks me…
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Bitdefender GravityZone - signature file updates failing
We have a workstation that is behind a firewall that is locked down such that we need to whitelist anything that needs access. We have whitelisted .bitdefender.com/* and still attempting to update signature files fail. What I need to know is where the antimalware, network attack defence, and security content update attempt…
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Receiving an "Installation Error" message when trying to install Total Security on my Mac M1 Ventura
I can't install Total Security Bitdefender on my Power Mac M1 running Ventura 13.4. I receive the message "Installation Error" message. Will not proceed beyond that point. See attached screenshot Any recommendations? ?
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cant update, cant uninstall , cant install for mac ventura 13.3.1
i cant update, show error 1011. cant uninstall show an unexpected error has occurred. cant install, have to uninstall first. cant open the app anymore
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Scan is not working?
Since upgrading to MacOS Ventura 13.3.1 Bitdefender (already reinstalled) is not working properly. For instance the Scan function only gives a bar under the BD-symbol in the dock, but doesn't count or move at all. Anyone?
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Bitdefender Cannot Be Installed on Mac Ventura OS
I have Bitdefender installed and running on two of my three Macs with the Ventura OS. It was running on the third Mac with Ventura, until during a renewal hiccup it was uninstalled, and now cannot be re-installed. I was told by Bitdefender Tech that it is a known issue, with the Vebtura OS and Bitdefender is not planning…
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I'm Receiving A Message: "Device Limit Reached". What Should I Do?
I am receiving this message "Devices limit reached" and I only have 3 computers registered in the antivirus. What should I do? My Bitdefender ID: **** (edited by admin)
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Do I Really Need Bitdefender Antivirus On Mac?
Instead of Windows, I can not be sure do I really need antivirus on Mac. Also battery draining issue. Battery draining so fast also pushes me to uninstall.
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Where Is The File Shredder For Apple Mac Products?
I have been using Bitdefender for my PC for years. Now, I also have a Mac and installed BItdefender but there is no File Shredder app. The general advertisement says that this functionality is included but that does not appear to be accurate. Will Bitdefender release a File Shredder for the Mac?
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Uninstall Quickly Failing With Generic Error Message. What To Do? (PROBLEM SOLVED)
Following Bitdefender's instructions to uninstall on a mac... At Steps 5 & 6, double-clicking BitdefenderUninstaller from within the Bitdefender application folder, & entering requested computer password to continues, the uninstall looks like its starting but after a few seconds fails with No other messages. Rebooting and…
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Is bitdefender worth the trouble
1. Both file and folder exclusions do not work. 2. Personal written Scripts are blocked. Powershell and both bat and cmd scripts 3. Scripts are stripped. I.e. a 0 byte file is what remains after a scan. 4. There is no warning as to what bitdefender does before destroying scripts 5. Casting to Samsung TV no longer works 6.…
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Bitdefender Native Apple Silicon And Memory Usage. Any Help?
I have two questions about Bitdefender for Mac. I have a 2021 MacBook Pro with M1 Pro. According to the Activity Monitor, Bitdefender is running using Intel code. When will we see an update that makes this app Apple Silicon native? I have noticed that this app is a memory hog, consistently using more than 1GB of memory. Is…