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Linking new bitdefender to old one
I received an email that my Bitdender package was close to expiring (still 24 days left) on Bitdefender Total Security. Rather than resub automatically, I purchased a new Bitdefender Total Security package (individual, which I believe I had before). But, rather than letting me extend the new time on my current sub with the…
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How to check the correct package installed and registered.
I initially trialled Bitdefender Total Security and decided to purchase the Family Pack instead. Having uninstalled Total Security and thought I installed the Family Pack, I entered the License Key. The software still displayed Total Security with 10 devices instead of 15 in the Family Pack. I then uninstalled Total…
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Scan doesn't work
I tried to do scan some folders and files from right click option, but it seemed not work. Here is steps. Right click on file or folder Select Bitdefender Scan with bitdefender It worked before.
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I want to install Bitdefender Total Security Individual without uninstalling Malwarebytes.
I am replacing Kaspersky Plus with Bitdefender Total Security Individual. I have uninstalled Kaspersky and UltraAV and their VPNs using Windows 10 "programs and features" . Kaspersky allowed me to run Malwarebytes concurrently by using a setting that ignores the Malwarebytes file. But the Bitdefender installer that runs…
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Not allowing shutdown just restarts
Running Windows 10 and installed bitdefender a few months ago. When I try to power of my PC it just restarts instead. This happened in the past and I had to reinstall. Why has this happened again after running for several months fine?
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Bitdefender security went down during an update , does it affect my vpn's connection too ?
i clicked on update icon of bitdefender which started updating , meanwhile the bitdefender icon became vanished & the windows started asking me to switch on my antivirus, i was doing online work at that time , it is a great risk to go online without windows security. 1. does bitdefender and it's firewall provides the same…
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Bitdefender behavior during update
Hello, Bitdefender recently carried out a version update. It was uninstalled and reinstalled without any information. I was surprised that the Bitdefender icon in the tray had disappeared. Is this normal behavior? Does that mean that I am not protected for the moment during the update? Why am I not asked to restart in…
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Bitdefender's update interval is set to hours
The update interval of Bitdefender has been set to 8 hours since one of the product's updates a few months ago. I have multiple times turned it back to every hour and it keeps reverting to "8 hours". This setting is set without any usage Profiles being active at the time. Is this a bug or is the new default update check…
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2025 Release
Hi, Is there already a date when Bitdefender 2025 will be released? Greetings
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Windows installation of BD Family Pack over existing expiring BD install doesn't work
I have BD Total Security installed currently. It is expiring tomorrow. I purchased BD Family pack from NewEgg because the renewal price for my installed software is ridiculous. I've downloaded the new Family Pack version. When I try to install it I get the blue circle that runs for about 30 seconds (flickers a couple of…
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Updates
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se voglio controllare una cartella o programma scaricato, non mi fa il controllo con " esamina con B
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Problem with downloading Bitdefender Total Security
Made my first Bitdefender (BD) purchase today (Total Security), registered on BD Central, and followed the steps there to download onto a first device — my laptop. Did this many times, but every time the result shown in Recent Download History was "Needs permission to download." I'm pretty sure I have Windows 10. I know…
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I sent a link to my daughter but it only installs the trial version. What can I do?
I have the Premium package which covers 10 users. I send a link to my daughter but it ends up installing the trial version. How can I solve this problem?
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download and installation
after formatting my pc, i can not download bitdefender and install it anymore, i`m having my code not up to a month. How can i download the software and install it again?
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Reinstallare bitdefender dopo ripristino.
Salve, ho da poco installato bitdefender sul mio sistema W.7 dove il precedente antivirus non poteva più essere operativo. Dopo pochi giorni mi sono cambiate le caratteristiche visive delle finestre e altro del desktop. Ho deciso di ripristinare il sistema alla prima data disponibile che era precedente alla sua…
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Covenant Eyes
Hello! I've just tried installing Bitdefender (BD) on my Windows desktop, but it's asking me to first uninstall Covenant Eyes (CE) as it deems it an existing security app. But CE is accountability software, which I need on my machine. I can't complete the installation of BD until I uninstall CE - is there a way around…
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Configurações
Boa tarde, tenho duas dúvidas: 1 - Ao baixar um arquivo da internet, eu preciso pedir para verificar/scannear ou o Bitdefender faz tudo automático? 2 - Ao configura verificação em unidades móveis/usb, fiquei na dúvida, eu gostaria que ao inseri-la no notebook, o antivirus fisesse isso de mameira automática, é possivel, não…
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Cant update to latest version .201 install new PC or reinstall
I am currently using the latest online installer version but only can install 27.0.41.198. However, this version has an update bug that prevents me from updating to 27.0.41.201. This update issue has been ongoing for a long time, and there has not been a release for the online installer to fix the problem. PLEASE FIX ASAP
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RESET android phone, reinstall of Bitdefender but shows trial (current total protection)
It shows trial on the "logged in device", and shows in my list of registered under total security in Bitdefender Central page. Tried removing from there online and un-installed from Android. Reinstalled all and still says I only have 3 days left of protection till trial is up? Please help as this is account paid and…
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Turn Off Automatic Renewal
Hello, how do I turn off automatic renewal?
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I just bought a new computer which has bitdefender installed. It wont update completely and freezes
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Bitdefender Total Security - BSOD - Windows 10
https://us.v-cdn.net/6031943/uploads/PKY37FZ03PA9/minidumps.zip Hi, I am having a problem with Bitdefender Total Security on my computer. When the PC starts, I enter the password and when I enter the desktop the computer freezes and the blue "BSOD" screen appears. It took me many days to realize that the problem was with…
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I can't open BitDefender on my Desktop PC
I am running a Windows 10 PC on an HP Desktop pc. Windows Defender keeps telling me to turn on Bit Defender. However although the Icon is on my screen it won't open. Neither will it open when I try to open the program from the Start menu. I can log into my BitDefender from the web on the pc but all it tells me is that I am…
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Bitdefender Manual Updates from the trey icon - No progression indication?
In the past when I did these manual updates by right clicking on the Bitdefender trey icon and selecting update, it would always show a progression bar indicating the percentage update completion. Now I don't see this progression bar indication anymore during the manual updates. Has this been changed or is there something…
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I had virus protection from Kaspersky. When I was notified that they are no longer authorized to do
this I was offered Bitdefender to take the place of Kaspersky and I accepted that. I'm now receiving information that I don't have a Bitdefender account. I'm obviously concerned. Can you help me? Dudley M. Glenn
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BDTS and system restore,could you explain me the best way to restore my OS?
I've recently performed a system restore from a restore point saved,the reason was that I've suddenly lost all my tabs opened in my Opera browser and I can't find them anymore (I haven't saved them in bookmarks or other locations),I've had some trouble during the process with that error caused by Birdefender that doesn't…
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Update of threat database
Hi all, by mistake I have clicked "not now" on my dashboard. Now it has been two days that I do not receive any updates of the threat db and I don't have the option on the dashboard. How can I manually enforce an update?
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Total Security-White screen
I have iMac and tried to activate Bit Defender Central. The screen goes white and nothing happens! Am I missing something?
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Help! Bitdefender's Auto-Installed Chrome Extension is Disrupting My Workflow
Hi Bitdefender Community,I hope this message finds you well. I am reaching out to express my frustration regarding an issue I have been experiencing with Bitdefender. Recently, I noticed that Bitdefender automatically installs the Anti-Tracker extension in Chrome without my consent. This has become a significant…