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Bitdefender makes lots of Error Events and delay at Windows starting
After installing Bitdefender, I have lots of Windows Error Events in 'Event Viewer'. When I login, there is delay of background services start. I bought a new computer. CPU: Ryzen 7800X3D GPU: Sapphire Radeon RX 7900 GRE PURE D6 16GB M/B: GIGABYTE B650 AORUS ELITE AX ICE RAM: Team Group DDR5 PC5-38400 CL40 Elite 16GB 4800…
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When Windows 11 starts, Bitdefender makes Windows Error Event 7000 and 7009
After Bitdefender installed, Windows Error Event 7000 and 7009 comes out everytime. All Windows Error Event 7000 and 7009 are about below. Web Threat Defense service can't start. IPsec Policy Agent service can't start. Windows Camera Frame Server Monitor service can't start. And PC is slow for 10~20 sec. just after login.…
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How to re-install Bitdefender after doing a system restore?
Due to Windows problems I had to do a full system restore on a Win 8.1 PC. i.e. a factory reset. This PC had BD installed, but of course after the reset BD is no longer installed on it, but according to my BD account it is installed on it. I want to re-install it, but do not see that option. How can I do this and restore…
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Bitdefender gravityzone business security roadmap
Dear Bitdefender team, I am considering between Bitdefender Gravityzone business security and premium to use from this year to next 3 year plan but I have a question. As information in the website indicates, gravityzone business security is designed for small company use with limited functions in case premium version has…
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Bitdefender requires a login/password ?
After renewing my subscription, bitdefender seems to want to update every couple of days when I start it. It didn't ask me to login upon starting prior to the subscription renewal, and I can't find a "remember me" toggle. Anyone know how to remedy this behavior?
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Pc got fished, need an offline solution, Urgent please
Hiya, i just feel for "im working on a game here is the link" scam on discord, not only bro got my token, but i installed the game.. [he used a friends account that also fell for it. list was for a github page As soon as the program was installed discord wrote something about wrong API and thats when i knew something was…
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my subscription
I renewed my subscription on 5-15-2024 but today i am not covered it says
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After Bitdefender does an update, apps stop responding
I keep looking for answers to this but only seem to find general answers, not answers to this only happens after a Bitdefender update. My Win11 laptop works perfectley fine with Bitdefender: Total Security until Bitdefender does an update and reboots my laptop. Then many apps take minutes to open, some don't open at all…
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How to upgrade from Bitdefender Ultimate Security home to GravityZone Small Business Security
Started off with just a few computers but now reaching over 10. I could not find any info on how to upgrade on the website, does cancelling Bitdefender Ultimate Security home and purchasing GravityZone Small Business Security involves having to uninstall and reinstall all devices? not even sure if GravityZone Small…
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Bitdefender total security system scan results discrepancy
Hi everyone, There is an issue with the system scan not showing the correct amount of items scanned in the app. When completed a "system scan" the results shown in the app do not match with the results shown in central. However when adding all the scanned items shown in the xml system scan log it generates after the scan…
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How to install a third year of BitDefender
I have used BitDefender happily for the last two years. I am now seeking to renew for a third year. I have purchased a renewal package (essentially a new Activation Code). I have logged in to 'central.bitdefender.com' and followed the download instructions. I have downloaded a file named…
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buongiorno, non riesco a disinstallare momentaneamente bit defender ?
avendo dei problemi con sky go vorrei disinstallare momentaneamente bitdefender ma ho provato con un disinstallatore esterno ed ora il programma non mi appare più sul pannello di controllo! Vorrei agire anche sulla chiave i registro ma ho paura di compromettere il futuro funzionamento del programma! Posso avere aiuto
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Deleted Bitdefender, now trying to reinstall
I am licensed until March 2025. Have order number. Don't have Activation Code. Windows 10 Have Bitdefender folder, contains Bitdefender Security folder, and Bitdefender Security App folder Also, Bitdefender Agent folder, contains ProductAgentUI.exe Have downloaded: bitdefender_windows_9bad1558-42da-43ec-b324…exe This file…
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Bitdefender version update failing, serious issue
Hi everyone, My bitdefender tried to update to the newer version, the icon of bitdefender then disappears like it always does with a version update but then doesn't reappear. After reboot bitdefender is loaded again at start but then after 15 minutes it tries to update the version again and again fails. In the "info" it…
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Bitdefender turning off, unable to system scan
An inexperienced user downloaded several executable files for film editing, and now bitdefender and windows security are not functioning. I can't run a system scan with bitdefender, and I can't keep bitdefender turned on. Help!
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Delay Between Lock Screen and PIN input screen
Hi Gurus, I am evaluating a copy of Internet Security on a new Windows 11 Home build (2023H2). Windows and Bitdefender are all up to date. After installing Bitdefender, there is considerable delay between the time I click on the keyboard or mouse at the Windows lock screen (the date etc. disappear for 40 seconds, then…
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Install Bitdefender Total Security
I currently have Bitdefender Total Security which is expiring soon. Instead of renewing online (as I did not want auto renewal) I purchased the Bitdefender Total Security from Best Buy which includes download. Do I need to uninstall my current Total Security prior to adding the new Total Security?
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Central Control status 'at risk' no versions installed, but error 'version is already running'
I've followed the prompts to install, clicked on the .exe file and it appeared to install, but I never received the 'installed' screen or any error messages. Central Control tells me that my computer is at risk but appears unable to fix it. Status shows as 0 versions installed, but when I again attempt to install, it tells…
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After installing Bitdefender, Kobo eReader no longer recognized by Win 11 PC
After installing Bitdefender I can no longer get my Kobo eReader recognized by my Win 11 PC It shows up in the taskbar as a USB device with the software version as it's title. Drive Manager shows it as a drive but without a drive letter and as "Unallocated" Doesn't show up in File Explorer Even disabling Bitdefender in…
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Bitdefender disappeared from settings and taskbar
Just had my Win 10 desktop repaired and new hard drive installed. Bitdefender disappeared everywhere on my computer. Cannot find solution online. Help!
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Misalignment between the present versions.
Hi, in the application management in the control panel there is always a misalignment between the installed version and the one indicated in the application management. Fix the bug. Thank you. 😉
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Why am I still get this window after the install.
I have installed the module; however, I still keep getting this window. Do you have any idea how I can get back to the Dashboard?
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build discrepancy
the Total Security build id on the Bit Defender page in my computer is 27.0.35.147 microsoft shows the Bit Defender Total Security build id in the Installed Apps as 26.0.23.80 is my computer being protected by the latest version of Bit Defender? thanks
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Purchased total security and only seeing free edition
Just purchased and bundled with VPN, VPN comes up fine, but BitDefender itself comes up as Bitdefender Antivirus Free in BitDefender Central and in the App Will this fix itself or do I need to do something?
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Wrong email address on upgrade screen
I have an offer of a free upgrade, but when I click on it the screen asks for my email address ending @waitrose.com. This address no longer exists. It is no longer my account address. It was changed many months ago. If I enter my current address it says it is not valid.
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Uninstall protection
Hello everyone, my name is Hossam and I am happy to be a part of this community! I really like Bitdefender due to its amazing features. However, I wish it had a feature like Uninstall protection, specifically for parental control app. For instance, if we take the Qustodio parental control app as an example, we can see this…
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Critical Windows Updates
When receiving the prompt to install windows update why does the program not inform when the update has downloaded and installed.
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Activation issue
After Family Pack renewal, all other devices automatically activated but on my Windows 10 Pro desktop PC, I can't activate. As soon as I start the Bitdefender app (seccenter.exe), immediately the SIGN IN window appears, and after I write my email and I press the NEXT button… nothing happens.
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Activation of all devices from BD account ?
After trying out the free test version which I did install on a few devices I have bought an activation key.- Do I need to activate the licence at every single device or can I activate all devices from my BD account ?
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I accepted the free update from Total Security to Premium Security, there's a problem
I filled out the online form and it shows that I can update (install) in Bitdefender Central, but when I download the installation file and run it as administrator, it fails to produce a window or any indication what went wrong. When I try to access support on the pc app or on the Bitdefender Central website, It says site…