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window out of date.
I purchased the window with a lifetime package but after 2 years the window shows the pop-up window out of date.i want to repair it without re-installing please guide me.
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Installation of Bitdefender on Windows 11 stopped by Microssoft Store
Hello, I hope some can help me out. My man got a new computer with windows 11. When I opened the downloaded file on his computer, it refuses to continue since it does not exist in Microsoft Store: And there is no app in Microsoft Store. How can I get around this? If anyone could help me; i would be really grateful! Kind…
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code de sécurité non validé en boucle
ireJe ne peux pas écrire sur ce chet pour expliquer mon problème. Je vais essayer . Je ne sais pas ce BOUILLI .impossible d’escri
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Google Chrome stopped working with Bitdefender update this morning
It stopped working and wont load as soon as the update completed
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Dell Bios 1.21.1 update fail
I am getting a popup from Bitdefender when this tries to install. DBUtilDrv.32.sys is identified as "potentially unwanted", and does not install. Current BIOS is 1.20.1 Command update history shows this: Dell Precision 3450 System BIOS - 1.21.1 - 48.76 MB - Critical - Unable to install System and applications are otherwise…
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I have the family pack (15 devices) - Expires on May 10, 2025. where can I found the 2024 version
I have the family pack (15 devices) - Expires on May 10, 2025. where can I found the 2024 version
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Missing text in windows application
For more than a month, the application no longer displays any text. I tried all possible options, but without success. The only thing left for me would be to reinstall windows, but I don't want to do that at the moment. (Windows 11 PRO) Do you have any idea in this case? Thank you.
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Hi, I just purchased the Total Security for Windows 10
Hi, I have a question not sure what to do or not? I just purchased the Total Security for My Windows 10 for the $49.99 Canadian Dollars sale. This 1 I know of, The Red B button was put to My Desktop to download the BitD... The Total Security box up now, Then I got 2 more Red B buttons on the Desktop I know full well I…
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I have the current Bitdefender installed but...
My isp sent me a new router and i can connect to it but none of my Bitdefender products (vpn, password protection, etc.) will load. How can I fix this so I can use the new router?
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Install family pack does not start
I have total security with about 50 days left. Found a deal on family pack. Downloaded the installation file and ran it. I see the hour glass blink a couple of times, then nothing. Tried installation with activation key, nothing. Tried a second time with activation key, and it said "already active". Go to my subscriptions…
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Cannot load bitdefender
Since purchase on 22 Nov 23 I've not been able to install bitdefender. The furthest I've managed is tp get to this page How should I proceed?
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Disabling Autopilot in Bitdefender Internet Security 2019: Seeking Step-by-Step Instructions
Hai.. I recently installed Bitdefender Internet Security 2019 and would like to disable the Autopilot feature for more control over my security settings and actions. However, I am unable to find clear instructions on how to disable Autopilot in the Bitdefender interface. I would greatly appreciate it if anyone could…
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atc.sys causes high CPU usage when opening Signal Desktop
Symptoms: "System" uses over 33% CPU when opening Signal Desktop. This is not happening with other known Programs on the system that are being opened on a regular basis. How to replicate: Open Signal Desktop. How to check: With Windows Performance Analyzer. Outcome: The atc.sys is (h)eating up the CPU ;) My System: Intel…
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Cannot log into Bitdefender on Windows 10
Hey there, About a couple months ago I reset my Windows 10 computer, after which I wished to reinstall Bitdefender Total Security. I downloaded the .exe file through Bitdefender Central, executed the file, everything went correctly, until I was met with the login screen: I could not proceed after entering my e-mail, the…
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BD won't let me install on a Mac without setting up a parental control.
Any way around this? I really don't want to have to set up a parental control/fake parental control. Thank you.
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Can't install Total Security
Hello, I am new here in the community and have a question, for sure somebody asked already. I bought a total security protection but I can't even install to my new laptop.
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How would you go about resolving this conflict ? (see image)
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Update error
The BD icon that normally appears in my 'hidden icons' and indicates 'you are safe' no longer appears. 'Notification' from my BD menu says... ' Update encountered an error (error code: -1020). Please check your internet connection and try again. If the problem persists please contact support for a resolution'. I have BD…
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BITDEFENDER ANTIVIRUS
Windows security is telling me " Bitdefender Antivirus" on my desktop, is closed? My desktop computer Wireless network is blocked? However, my laptop is working perfectly and is on the same system?
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Setting all Bitdefender processes to run on only Intel 13900KS E-Cores
I saw another post about this with Intels 12th gen but the responding people had zero knowledge of how Intels 12th through 14th Gen processors all have P-cores and E-cores, and how programs like Bitdefender are able to be configured to only run on specific cores through the Affinity option in windows 11 task manager by…
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residue after bitDefender uninstall
i have decided to completely uninstall BitDefender free edition, but it left some security limitations that were not there before, (policy restrictions, UAC settings, registry changes, etc) as part of it's "hardening" process (i assume) How can i reverse all the things it has done ?
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MS Windows 10 Store saying "not connected to the internet"
Hello, I am on windows 10 Home edition and updated to the latest updates (it does that automatically every night), i have only BitDefender as a protective product (no other anti virus / web protection / VPN ...) before BitDefender everything worked perfectly, but after installing and scanning i cannot use Microsoft…
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Installation error due to slow internet
The message tells me to "contact support". Is this considered contacting support? If not, how do I do that? I want to fix this issue. My internet is slow, how will I install Bitdefender? I'm frustrated with the lack of support.
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Windows Update Error
I am not able to perform the Windows update sent by Microsoft in October of 2023. Web searches proved un successful is resolving this problem. Is this something you can help me with? There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support…
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New Install - Pop up settings?
Windows/Goggle Browser. Previously cleared my cache to resolve some access problems. I now have another problem. Example: Costco website, when attempting to search/select for nearby stores the "find a warehouse" function after entering my zip code returns with unable to find.... many locations nearby, this was not a…
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Trouble Shooting Website Access - New Install
Hello All! New Internet Security Install - Attempted to pay my cell phone bill online after install, No problem signing into website but could not go to next window to view bill, all I had was a continuous spinning circle. This occurs with Bitdefender turned on or off. Call cell phone customer service and they had me open…
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When trying to unistall kaspersky: this action is only valid for products currently installed
When trying to uninstall kaspersky anti-virus 2013 on control panel, I receive the message: 'This action is only valid for products that are currently installed. When trying to install Bitdefender, it gives the message that it can uninstall kaspersky and that I should do it myself. But I can't and Bitdefender can't. What…
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Bitdefender Antivirus Free (2023) / Exclusion not working
Hi, Can somebody please help because Bitdefender is driving me nuts !? I have noticed that the exclusion does not work in Bitdefender Antivirus Free v27.0.23.112 I already configurate Bitdefender to exclude a folder and whole disk from scanning and incoming downloads from certain software but Bitdefender still see it as a…
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Bitdefender wants me to restart my computer every day
Like the title says, every day it is asking me to restart. Is this how it behaves now?
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Registry errors after installing Bitdefender
I have been using Bitdefender for a couple years. So far I haven't had an issue with it. But recently, I've noticed several registry errors on my computer after installing the latest version. The errors are: HKEY_LOCAL_MACHINE\SOFTWARE\Bitdefender\Bitdefender Antiphishing -> EnginesFolder-- The entry EnginesFolder points…