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BD Antivirus Plus installer forces removal of firewall
Hi, I am trying out Bitdefender Antivirus Plus. I have downloaded the latest installer from the website but when I try to run it, it gets a little way in and detects my (non-bitdefender) firewall and wants me to uninstall this before allowing me to proceed with the BD Antivirus Plus installation. How can I try out BD…
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it shows
when I go to sign it shows uk flag it should be Canadian flag English and it will not let me change how I do it
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Bitdefender Internet Security on a "user" account problem
I'm having this vexing problem on my Windows 10 (Pro edition) computer. I read somewhere that it's better to use a "user" account, than get on the internet via the main "administrator" account. So I have 2 such user accounts and primarily sign into the first one I made, every day for almost every internet session. Sometime…
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Bitdefender TS - how to control scanning process?
I installed Bitdefender and started a scan, but I couldn't find a way to stop the app from, apparently, removing files without my permission. I mean, it found a number of files and had labeled them 'Unresolved' which I assumed it would ask me what to do with them, but it also labeled other files as 'Resolved'. Are the…
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update from trial version not possible - link does not work
Hi, I'm almost at the end of a trial period and would like to buy the product and make use of the advertised discount. However, the "buy now" button in the app doesn't work. It opens up the browser to but when I click the "buy" button there, the link is dead. I wrote an email do Bitdefender, but so far haven't got a reply.…
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Bit defender and latest Thunderbird update 115.2.2
I updated to the latest version of Thunderbird today and apart from other changes. I no longer have the [is spam], [is not spam] etc buttons for bitdefender. How can I get them back? I tried turning off bitdefender in the extensions then turning it back on.
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How do I get around the pop message below from Windows?
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Certificates not working on bitdefender 27.0.18.96 ?
When going to a website that has an outdated certificate which I used to always get the bitdefender screen warning no longer seems to work, when I go for example to watercoolingshop.be which is the old url of this site it always triggered the bitdefender warning, I have also tried it with 2 other sites that have an…
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Bitdefender Firewall not working with expressvpn after update to 27.0.18.96
After bitdefender updated to version 27.0.18.96 today the firewall is no longer working when connected with the expressvpn app, it's no longer making rules when using the expressvpn app on windows, even when I manually add firewall rules for example firefox it does not block connections to websites when I disable the…
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Bitdefender disable my Safely Remove Baloon Notification
Hello, like the title i have problem with my Safely remove notification Baloon is missing when i safely remove my USB, i looking so many solution but i cant fix it, and then i try Disable my Bitdefender Protection and try plug in USB then try safely remove it, then the notification show up, but when i enable or turn on my…
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Windows 11 icon cache gets corrupted every time bit defender updates
Hi, Every time for the last month or so that Bit Defender updates itself, some of the icons on my taskbar get replaced with generic place holders. I have to rebuild the icon cache with the windows command line to fix it, but it keeps coming back. Is anyone else having this problem, and if so, do you have a more permanent…
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Virus protection
How do I turn it off so I can take my system to a better time before last update?
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How can I customize the Bitdefender installation to avoid installing Browser Security or Antispam?
How can I customize the Bitdefender installation to avoid installing Browser Security or Antispam, and only install Antivirus and Firewall? I would also like to customize the Firewall to approve each connection request for debugging purposes, so that I can approve each app once and have future similar requests…
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Where to report Bitdefender False positives
Sorry, I trawled through these forums and I could find no clear answer. I just had a false positive with Bitdefender (paid). Where do I report this please? he file C:\Program Files (x86)\SimHub\SimHub.PackageManager.Standalone.exe is infected with Gen:Variant.MSILHeracles.105507 and was moved to quarantine
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site
i made a charge on my account but it shows twice is it for the same thing or different sites
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Bitdefen 64bit version
Hi 👋 try to download bitdefender but my PC runs on 64bit OS and it automatically download on 32bit version I tried the following link https://download.bitdefender.com/windows/desktop/connect/cl/2021/all/bitdefender_ts_25_64b.exe But i still the app can't be executed Any idea why? Any other link of 64bit version I could…
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Firewall turning itself off after newest update?
Hello, this morning I got on to see that a new Bitdefender update required me to restart my PC. I had to do the same last night but I thought nothing of it, so I did the update and restarted. But when I logged back onto my PC, my firewall option in the protection options was off. I would select it to be on, but when I…
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PC Game (World of Tanks) can only be startted after running repair mode
Hi, I recently installed Bitdefender Total security on my PC. The game "World of Tanks" however gives me problems since then. Every time I want to play I need to run the repair mode before game starts. There are no notices that Bitdefender blocked anything. I have added the game to the exceptions and I have even…
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How do I download BD Agent for Offline Installer
Recently lost my C: due to a major virus and need to re-install offline after I do a clean Windows 10 install. I have downloaded the Total Security installer but was told I need an BD Agent file as well. I went to BD Central but could not find any BD Agent for downloading. I'm using BD Total Security 2022. optimxr
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Aceadj
I have a hp computer with windows 11, with the updates, it erase my icon for Bitdefender. How I can found and what I need to do it's not happen again.
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"Bitdefender Anti-tracker" added to Microsoft Edge
This window came up this morning. It is asking me to turn on or remove extension. Not sure if this is legit. Is it something that should be turned on? The read and change all data on all websites freaked me out a bit (I'm not that well versed in technical matters). See Snipit: Thanks for any input!
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Automatic Updates
I have been using Bitdefender since 7 years without any problem. But in recent time i have seen that it updates lesser than earlier . Like earlier it updates almost 6-7 times in a day after 2-3 hours automatically. But now hardly 02 times in a day ...Not only that after boot many time it occurs that it doesn't update…
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Bitdefender icon missing from System Tray after Aug 2023 Update
What happened to the icon in the system tray? It went missing after the latest update that required a restart. Does anyone know why or how to get it back?
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My bitdefender autoupdate keeps switching itself off.
My bit defender auto update keeps switching itself off. I have to use a password to switch it on again every time I restart my computer Do I have a malware problem ?
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Bitdefender is blocking an update - any help out there?
Hi, hoping to get a solution to something that is costing me money!!!! I'm a car tuner - I use Kess 3 from Alientech. I've been using it for months, updating every now and then, no issues. The new update from Alientech got blocked by Bitdefender which said it was a threat / poss virus etc. I contact Alientech who say…
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Downgrade to previous version
Hi, I have some problems on the lastest version 27.0.x.. Where can I download install previous version 26.x Regards
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texlutil.dll lacking after update
Hello, I just had a Bitdefender update which reloaded my PC. No luck now to start the Bitdefender. The message is texlutil.dll is lacking. I tried to uninstall the Bitdefender but blocked by windows which mentions that I have not the right to uninstall (repair) Bitdefender. I don't know what to do ? Any help ? Why people…
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Update requires restart?
What ignoramus has decided to require a restart after an update? Imagine busy on your system, work or gaming or whatever, something you do not want to stop, and seeing that there is an update for Bitdefender. For once, it interrupts you in your flow. Then you need to manually start the update, the second interruption. And…
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need live help
how do I contact a real person to address my problems with installing a recently purchased product? Written messages do not work for me as I do not understand them most of the time.
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Bitdefender install won't start
Hello, I'm trying to install Bitdefender on a second machine. I get the download from the site, but it won't start the installation. I have four more devices for my subscription, I've tried starting it as administrator, and I've disabled Windows' real-time protection; I have no other antivirus on my system. There's no…