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My computer name on Wifi now says Product Agent for Windows and not pc name
Most confusing! How can I restore the computer name as seen by my wifi network (Google Mesh) I don't want it to appear as "ProductAgent for Windows" but my pc name! Thanks
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es compatible con win 11 bitdefender internet security
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Bitdefender Window Keeps Randomly Opening For No Reason. Any Help?
On one of my computers, the Bitdefender window keeps opening randomly for no reason. This is particularly annoying as its on my home theater PC when I'm watching a show or movie. I can't find any settings that would explain the pop ups and it doesn't happen on my workstation computer which also has Bitdefender. System…
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I want to exit Bitdefender. Completely. Shut it down. This is a virus.
How do I quit this virus without completely uninstalling it (I paid money)?
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BD Total Security Wants Me To Lower My Screen Resolution From 2560x1440 To 1024x768
This is more of a complaint than a question. When I installed BD Total Security, it wanted me to turn my screen resolution down to 1024x768 so it could fit on the screen. My OS recommended screen setting is 2560x1440, so I'm not about to turn it down just for BD and ruin the display quality for every other application.…
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BitDefender Antivirus Plus 2022 Installation instead of Total Security 2022
Recently bought a BitDefender Antivirus Plus 2022. When I installed the antivirus by accident (I think) I installed the Total security TRIAL version instead of my FULL Plus version. I am not able to install the Plus version on my Win11 even if I uninstall the trial version of Total security because it reinstalls the Total…
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How Do I Stop Bitdefender From Spamming Me With Their Product Ads?
I pay for the product I want but I can’t stop the ads. Is there a comparable product that doesn’t harass you?
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Can't Register 3 Remain Devices. Any Suggestions?
Hello We have bought Bitdefender security for 5 devices. Unfortunately, We can't register 3 remain devices. Please let me know what must I do? THank you.
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Bitdefender Total sec sperrt mein USB Laufwerk wo ich mit Ashampoo 17 sichern möchte
Bitdefender gibt mir keine Ausnahme.......gibt es eine ? und wie wende ich diese an....... Danke
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Unable To Install Bitdefender On Second Computer. Any Suggestions?
Unable To Install Bitdefender On Second Computer. Any Suggestions?
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Moved: What security protocols does Bitdefender VPN use?
This discussion has been moved.
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Where Can I Get The Offline Installation File For BD Internet Security?
Hi, I need to install Bitdefender remote on a Chinese Computer. However, the great firewall is blocking the installation. Best is, If I could get an offline installation file of Bitdefener Internet Security and then transfer it as one file to the machine in China and do the setup without using the internet download. Update…
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If I Uninstall Bitdefender, Will I Lose My Subscription?
I lived in Houston, USA 6 yr's, and had no problems with my internet provider, end-user device, or Bitdefender. I have just moved to the community: Amparo, city: Nova Friburgo, state: Rio de Janeiro, Brazil. I have just had what I was told was the best ISP for my area installed and I have problems. Same laptop. The…
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Green Circle With Laptop Icon On My Desktop. What Is It?
I have a new icon that appeared on my desktop. It's a green circle with a laptop in the middle. The laptop has a green check ono the right-hand side. When I hover over the circle, the entire icon turns blue, and a 'B' displays in the center. Since there is a B when the icon is hovered over, I looked in the support docs,…
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I Keep Getting Spammed By Bitdefender. Any Advice To Stop The Notifications?
I want Bitdefender spam notifications to stop. I paid for the app - but it's now my main source of annoyance. I got 2 notifacation "warning me" I need to use BD VPN (I actually have one running) or terrible things will happen to me *IN THA LAST HOUR*. How do I stop this spam? And more importantly -- why should I have too?…
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Error Code -1002 During Bitdefender Update. Any Help?
Just checked my notifications, and it appears that updates have been failing since Nov. 25th. When I try to, it says update error and that I need to check my internet. I checked, and my internet is fine. PLEASE HELP! My windows defender says to update it. I have tried using a mobile hotspot and a separate wifi connection.
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BSOD Caused By Driver "bddci.sys". Any Suggestions?
I de-installed Bitdefender, but bddci.sys was left behind and my admin rights cannot change or remove the file. I am getting blue screen of death when I use browsers (chrome, edge and firefox under windows 10) on a sporadic basis. HELP! Anyone have any knowledge of how/when this BITDEFENDER file operates and how to remove…
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Can I Set Affinity Of Bitdefender Processes On E-Cores?
Dear support manager, I am running finite element analysis models on an Intel 12th generation processor and I want to make sure that P-cores are allocated to the solver. Is there any problem if I set affinity of Bitdefender processes on E-cores? Do this cores have enough power to run Bitdefender effectively. Kind regards,…
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Microsoft surface pro 9 intel support
hi Bitdefender I have a question, can you installed your products on Microsoft surface pro 9 intel model. thanks Bitdefender
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No Sound In Windows 11 After Bitdefender Installation. Any Advice?
Ever since installing Bit Defender I have to allow and unallow in windows settings to get my sound back when I open a new program I lose all sound. Ive disabled anything to do with sounds in bit defender and im still having the problem. Brand new Alienware x17 r2 up to date. I've disabled the microphone monitor but it…
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Can't Install Bitdefender On Windows 7 SP1 With All Other Criteria Fulfilled. Any Advice?
I have already windows 7 SP1 with all other criteria fulfilled but installation is not going on in my system. pls help me to install.
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Programe mai vechi!
Buna ziua, dacă instalez bitdifender în laptopul meu îmi afectează programele mai vechi deja instalate? Mai exact am câteva programe crăcuite care le folosesc pentru autoeducație, și sunt curios dacă, după instalarea programului de antivirus de la dumneavoastră îmi va șterge aceste programe, le voi mai putea folosi in…
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Can't Uninstall BD Total Security On Windows 10 64bit. What Should I Do?
I am trying to uninstall Bitdefender Total Security 2022 on my Windows10 64bit PC after a failed installation. It does not appear on the Windows program list for installation/uninstallation. Bitdefender Agent appears on the list but cannot be uninstalled due to BD total security. BD asked me uninstall malware bytes and…
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Bitdefender Free Keeps Asking Me For A Restart To Finalize The Update Process
This problem only started not even half a day yet but the problem is still there even if I restart my pc for like 3/4th time every 10 ish minutes, is there anyway to fix this problem? Thanks.
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Can't Install Bitdefender On PC. Any Advice?
I just downloaded Bitdefender and am trying to install it on my Windows PC. It asked me to uninstall Malwarebytes, Norton and System Shield. System Shield is part of Norton and as such unistalls as part of Norton and is not shown in Revo Uninstaller or my Windows 'Uninstall Programs' List. However, the Bitdefender…
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Bitdefender Premium VPN Blocking Websites. What Can I Do?
Hi, We have a paid subscription. It updates nearly every day. The last two updates are blocking my log-on to Xfinity email. I believe this is due to the VPN... Bit Defender is also blocking a Bacgammon Studio Heroes website and/or slows it down to a crawl. PLEASE help me understand why this has changed and what I can do…
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How can I recover my Windows Security Center and W-Defender? (W10)
Hello, I sent this message to Windows Help Center as well, because I have no idea which is at fault. My issue has been here for at least a week, and went as follows: downloaded viruses launched several scans with W(indows)D(efender): found 1 adware, then nothing, then 1 malware, then nothing again wanted a more thourough,…
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How To Show Windows Defender As Active?
My job requires me to connect to a Pulse Secure VPN and part of that requirement is having Windows Defender showing as active. Is there any way I can still use Bitdefender while showing the system that Windows Defender is active? Is there any way to get around the conflict that having both active would cause? I really like…
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Bitdefender Keeps Setting My Folders Back To Read-Only
I have full administrator rights. Bit defender also controls Windows defender. I have marked a folder as not read only, but BD Internet Security, reverts folder back to read only. Also I have a new computer, uninstalled BD on old cmptr, but BD shows program is still installed on 3 not 2 devices. DA Edited by @Gjoksi:…
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Windows 10 Crash With A Stop Code After Installing Bitdefender Total Security
Hello Team Bitdefender! It's heartbreaking to say that BitDefender Total Security is causing my Windows 10 Pro OS to crash with a stop code as frequently as every 30-60 minutes. Initially, I thought it was due to some hardware or other drivers' malfunction. However, after ruling out one by one, I found out Bitdefender was…