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Trialing Total Security - No anti-virus Panel to configure scans
Build 26.0.1.2..56. Unable to configure scan to exclude files (i.e. Malwarebytes) PDF manual reads (pg 89): To except specific files and folders from scanning: 1. Click Protection on the navigation menu on the Bitdefender interface. 2. In the ANTIVIRUS pane, click Open. But there is no AV panel. I am unable to make any…
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Bitdefender Antivirus Free causing BSOD after new update - bdelam.sys
Hello. In the last version of Bitdefender Antivirus Free, updated today , after restarting my computer, it caused a blue screen (BSOD) looping. I disabled the automatic repair on Windows (with bcdedit), and I saw that the problem is in the antivirus driver (bdelam.sys) - it's missing. I could start my computer after…
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bitdefender does not allow viewing of the USB drive
I installed bitdefender free version a year ago (more or less) a week ago I encountered a particularly serious problem. After turning on the PC and after having inserted for the FIRST time several USB drives (pen drives, external hard drives, printer) all is well no problem but if I then went to unplug the USB drive and…
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after installing BITDEFENDER. become very slow , iam suffering, they cheat me
after installing BITDEFENDER. become very slow , iam suffering, they cheat me
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Update function in Bitdefender Total Security keeps switching off.
The update button in Bitdefender Total Security keeps switching off as if it is a default. Windows 11 Pro 64 bit PC. Any answers as to fixing this so my PC isn't exposed to new threats?
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New user - first system scan vs second
I am a now a Bitdefender user starting 3 days ago! My first system scan took over 10 hours while the second only just over 6 hours. But I noticed something that I cannot understand. The log for the first scan reported it had scanned 30,561,497 items while the second reported scanning 3,396,151items. This is 10 fold…
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App still shows as trial after purchase and activation
I downloaded the trial version of total security yesterday and decided to purchase it. I installed it and activated it butt the app and bitdefender central show it as a trial version. After the free 30 days, will I still have access to the full program?
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How to recover bit defender activation key
I have reinstalled my windows 10 OS. Now I need bit defender activation key which was previously installed on my Laptop
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Samsung laptop with Windows 8.1 doesn't start after Bitdefender install
I used Bitdefender without issues on a Samsung notebook since 2015. In January 2022 the machine didn't start after Bitdefender update. It just hangs on the Samsung boot logo. With just the loading indicator (spinning forever) and no error message. After removing Bitdefender (in Windows Safe Mode) the OS starts without any…
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Bitdefender Total Secure on Windows 10
Hello, my name is Lyubomir. Im using Bitdefender Total Secure. If have any chance to protect Bitdefender with password to cannot uninstalling. I put parent control to my kid laptop, so he can study and don't stay so much in the computer, but he realize that is in on Bitdefender and every time when i install it he is…
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Why uninstall root certificate?
A have the paid version of BD Total Security. When I installed it on a new device I was prompted to uninstall BD root certificate. Why?
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Enabling Existing Win 7 BitDefender on my New Win 10 Drive
I've had BitDefender since about 2012, and I finally installed Win 10 on a new drive (the old one was too small and I don't like just upgrading on top). At the moment, I can boot into Win 10 or Win 7 by changing boot priority in the BIOS. But how to I move my BD install on to the new disk? Ultimately, I will wipe the old…
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Not all machines showing up in Bitdefender Central
I purchased a subscription for Total Security yesterday. After installing on my first machine I used the link you get when clicking on Install Bitdefeneder on a new device on my second machine to also install Total Security on that one. When I installed the first machine, it displayed that machine in Bitdefender Central.…
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Bitdefender Wallet
I just did a refresh of my Firefox, and when I went to re-install my extensions I couldn't find a way to re-install the Wallet extension. I've looked in the user guide and searched the help system and none of these solutions worked to get the wallet back to my browser, and I can't find any settings in the application for…
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Automatic update is not possible.
Please check the attached picture with the time.
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Can't install/remove/uninstall Total Security
My automatic update for Total Security kept switching itself off silently and randomly. On the advice of tech support, I ran the re-installation through appwiz.cpl. The re-install failed. I cannot install, uninstall, clean, or repair now so don't know what to do. Is there a manual path to removing the product from my…
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Two-factor authentication not possible
Good day I have created a new account so that I can describe my problem here in the expert community and also download a test version so that my newly formatted notebook is protected. I lost my mobile phone and now I no longer have access to the installed 2-factor authentication. Unfortunately, this happened when I…
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Unable to update the Bitdefender application
Whenever I update my Bitdefender(AV plus) it gets Stuck on 80% I have tried uninstall-fresh install like 3 times now, tried clearing temp cache , log in log out account , can someone assist me on this?
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Internet Explorer iusse installing bitdefender total security
I'm trying to install the bitdefender total security trial, but I get the message: your browser is not suppported to use bitdefender please upgrade to the latest verson of internet explorer; the link provided is this:…
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START UP PROBLEM OF NEWLY INSTALLED BITDEFENDER
I AM HAVING WINDOW 7 . WHEN I START BITDEFENDER IT SAYS BROWSER OUT OF DATE BUT I USE GOOGLE CHROME WHICH IS UPDATED. WHAT SHOULD I DO
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Windows Update can't install updates
I'm constantly receiving the same error message when I try to look for updates: "There was some problems installing the updates but we'll try again later" followed by the error code 0x80240fff. I've tried running the DISM commands twice but it still doesn't work. I don't know why it isn't working, I have a fresh Windows 10…
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Bitdefender Services Are Not Responding. Please Restart. Win10
I suddenly started getting this error an hour ago. I checked that I do not have any other security solution installed. I also reinstalled Bidefender and also restarted my laptop. Still waiting for customer support to get back. I have 16GB RAM, Win10, x64, i7 setup. Any suggestion or help would be appreciated. P.S. I have…
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Latest version
I have BD total security, how do I know I have the latest version?
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I cannot install Bitdefender on other device
I have family Pack , sent invitation to other device ,when other device install Bitdefender from the invitation , Bitdefender ask for sign in and do not get the benefit of family Pack.
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Damn annoying popups
Installed Bitdefender a few months ago, turned off everything I could find to stop notification popups telling me what's available that I can use or install. Those popups in the lower right corner are still coming. I have installed what I want, I don't want to hear about other stuff, and I want those damn annoying popups…
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Can you change the installation path to a 2nd hard drive?
Hi All, I'm trying to free up some space on my main C drive because it's SSD and I want to use it for some games. I would like to install Bitdefender on my D drive but I can't figure out how to change the install location. Is this possible, and does this have any negative effects?
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About the inheritance for rule configurations of Windows Defender Firewall
Shortly before, I installed a Bitdefender Internet Security for a trial to know whether the product would meet my requirements. I think the product inherits Windows Defender Firewall filtering settings for inbound and outbound that I pre-configure. I cannot find the menu to navigate to the configuration contents. Does the…
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Error 2002 repeatedly, trying to update the product on a slow internet connection
Trying to apply the product updates on my very new Lenovo P17 laptop, I've been unsuccessful since November 2021. Every time I try it gets to the 80% point, and then cooks for a while, and then fails. Details of the failure are "2002 error -> try again in a few hours". Well that's nonsense. It has failed for months. And I…
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Why does Special Offers and Recommendation notifications get reactivated after update?
I purchased Bitdefender Total Security for 10 devices in May of 2021. Since then, I've been forced to turn off the Special Offers and Recommendation notifications every time I reinstall the software (which has been every 2 months) and about once a month after an update. I also get constantly reminded that I'm not using the…
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bitdefender question
hello, i was about to purchase bitdefender but there is total security and then another named internet security. do i have to purchase internet security separately? i want total security on all matters when i purchase an AV. which is the way to go? thank you