-
Not getting windows defender broad updates after reinstall
I reinstalled BitDefender on the 21st and I have not received any Microsoft Defender Antivirus Current Channel Broad updates since then. Is there anything in the BitDefender I clicked or turned on that would cause this? The Channel Broad updates aren't a real worry (since I'm not using Windows Defender), but what if normal…
-
Newbie question: in dashboard - devices - Remove
My first post here, please bear with me. I have no doubt that the answer to my question is available somewhere, but I searched in vain. The "Remove" option in the upper right-hand corner of my dashboard—does that function as a sort of license manager? In other words, does it allow me to remove a device and then reuse…
-
Antivirus plus Build 27.0.49.249 issues after update
Hey After i updated my anti-virus yesterday, it now detects all websites as scams and malicious, including Bitdefender's website. It slows down the load of the webpage, and I tried to talk to Bitdefender support, but after a while, they decided that it was NordVPN's fault, though it was not the one being updated. Even…
-
Why will 1 Critical Windows Update never go away
This stupid update keeps saying Bitdefender has resolved the issue, then it reappears over and over. It’s enough to make me want to uninstall Bitdefender because I never have this issue with any other antivirus, and I’ve used them all.
-
BitDefender isnt working right.
I installed Bitdefender back in August. I received a pop-up message in the bottom right corner stating that an update was available, along with a countdown timer. I waited until the countdown ended to see what would happen. As soon as the timer reached zero, Bitdefender instantly closed, and I received a red warning from…
-
Upgrading from Bit Defender for Android to Bit Defender Total with Windows protection as well
I have Bit Defender for Android subscribed through the Google Play Store, I would like to upgrade this subscription to include Bit Defender foe Windows as well for my Laptop. Is there some way to do this as the Bit Defender Total Security includes both can I upgrade to this and get credit for the Android Subscription I…
-
Wierd Black Bars after installing bitdefender
Hello, I installed Bitdefender today and used my pc like normal after that. After 2 hours of use my Google looks a bit wierd. When I change it to light mode it looks normal, but on dark mode I have these wierd bars. I have done nothing special except installing bitdefender. Can anyone help me? If the question is in the…
-
Disable bitdefender for update windows?
Hi everyone, I have a laptop with windows 11 23H2 that is ready to update to 24H2, do I need to disable or uninstall bitdefender for this update? Thx
-
How do I update Bitdefender antivirus
-
Misalignment between the present versions.
Hi, in the application management in the control panel there is always a misalignment between the installed version and the one indicated in the application management. Fix the bug. Thank you. 😉
-
Hi, I cant install Bitdefender security on both my windows 7 and windows 11.
hi I cant install Bitdefender security on both my windows 7 and windows 11. it says there was an error while downloading one of the installation files.
-
Problems with Install on Windows 11
I'm stuck on Install in progress - new device, trial Mcafee software uninstalled successfully, and now no further progress on the install
-
How to connect the server on windows11??
#Background: failed to connect the server after activated the license and install the client on Windows 11, as show in the screen snapshot. #Problem-sovling methods, which follow the guidance: https://www.bitdefender.com.hk/consumer/support/answer/95128/. 1.change the DNS + 2.forbid the firewall + 3.reset the IE + 4.reset…
-
BD stops me conducting a SFC/Scannow with this popup
Just updated W10 to Win 11, I got a message on booting that P17RunE.dll could not be found. So thought I'd run SFC to see if that could find it. That brought up this BD popup Is there a fix for this? I DO NOT want to re-install BD as this always seems to cause more problems than it fixes!
-
Built a 2nd PC now both have the same name how do I sort that one!
I have BD ‘family pack’ installed on these devices: 1.A 2009 home built win 10Pro PC that was named as ‘Alans Desktop’ 2.Julies DELL 7080 3.Julies( Laptop) 4.Normans-ASUS (Laptop) 5.Alans New A40 6.Alans-A40 2024 7.SM-A057G So that’s 7 devices. I have 8 I decided to build a new PC as the old one was running Win10Pro and…
-
Workaround for slow web browser searches after latest Bitdefender update
Since the latest Bitdefender update, I noticed that searching from any search engine was taking FOREVER for the results page to load (even on a fast internet connection). I thought maybe Bitdefender had something to do with it so I added the URLs of the search engines that I use to the exceptions list in Bitdefender under…
-
Bitdefender Using Excessive Disk Space
Hi my PC is running out of disk space. Looking at the disk usage I see that of the 1,000GB of disk space, 814 GB are being placed into C:\Program Files\Common Files\Bitdefender\SetupInformation\{sub directory}\Dumps This directory was created on February 12th if that helps The directory contains 52,008 files. I tried…
-
BSOD Caused By Driver "bddci.sys". Any Suggestions?
I de-installed Bitdefender, but bddci.sys was left behind and my admin rights cannot change or remove the file. I am getting blue screen of death when I use browsers (chrome, edge and firefox under windows 10) on a sporadic basis. HELP! Anyone have any knowledge of how/when this BITDEFENDER file operates and how to remove…
-
How Do I Uninstall Bitdefender VPN Permanently?
Whenever I try to uninstall Bitdefender VPN, it auto-reinstalls itself the next time Bitdefender updates itself. How do I uninstall Bitdefender VPN in such a way that it stays uninstalled permanently?
-
Use Bitdefender VPN
Hi all, I am pretty new in this Bitdefender, and have a very important question. Is it possible to use Bitdefender VPN for connecting our Server on work. ??? Please quick response
-
Why is the little arrow on the taskbar icon missing?
When I installed Bitdefender, for the first 2 days, there was a small arrow in the task bar icon as shown below. However, now there is no such thing. Why is it? What does it mean?
-
Setting all Bitdefender processes to run on only Intel 13900KS E-Cores
I saw another post about this with Intels 12th gen but the responding people had zero knowledge of how Intels 12th through 14th Gen processors all have P-cores and E-cores, and how programs like Bitdefender are able to be configured to only run on specific cores through the Affinity option in windows 11 task manager by…
-
Code Integrity Error Event ID 3033, is there a solution being worked on?
I did see this in another thread already created and the reason I am starting a new thread is because it said it was answered. There was no real solution in that thread or a fix. I am receiving this Code Integrity error Event ID 3033 with Information Event ID 3089 as well. It pops up in the log every minute. Event ID 3033:…
-
problem importing Keepass database
Tried to import my keepass database but can't as it report's back saying wrong format. Windows 11, Bitdefender premium security plus. Trying out SecurePass. Any advice is welcome.
-
Is there a simple way to turn Bitdefender off temporarily to do an install of software via internet
Attempting to download a trusted program that fails because it says another program is running. My guess is that other program is Bitdefender. Wish to turn Bit. off temporarily. Watched a video that had dozens of steps to turn Bit. off. Must be an easier way or I am using the wrong security software.
-
Connecting a USB storage device stops the WiFi
Bit of a strange one, this. If I plug in a USB storage device to my Windows laptop with BitDefender Total Security installed then the networking seems to die. I can see this with a ping -t to the router. It's fine with other USB devices such as USB keyboard but as soon as a storage device is connected, within 2 seconds the…
-
Error. Unable to install Edge Password Manager Extention. Help
Help. Whenever I try to install the Password Manager extension in Edge I get the following message. "An error has occurred. Download interrupted" I'm now basically locked out of all websites since I don't have an operating password manager. This is a huge deficiency. Your password manager should be a stand along program…
-
Uninstall re-install Bitdefender Total security
Did some searching and it looks like there is an uninstall tool? Is the newest 2023? how do I know what year/ version I have just says in account Bitdefender Total security then how do i re-install….do i log in at Bitdefender.com with my account? how many installs do i get? looks like it's down to 3 total from 5, or it…
-
Why do I get "An application is stopping Chrome from safely connecting to this site
The site is google.com "Bitdefender Antivirus wasn't installed properly on your computer or the network Try uninstalling or disabling Bitdefender Antivirus" Whu is this happening? How do I disable Bitdefender?
-
unpacking installation file-processus stuck
Since several days, the process of unpacking installation file is stuck. Nothing happened. It's impossible to go ahead and impossible to crash this processus. Is there any solution. My bitdefender as made no update since several days. Any solution? I had space issue on my PC (c drive) when the process begun. How many space…