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Comment réaliser une mise à jour en dehors des mises à jour automatiques
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Bitdefender Install on Windows 11
I cannot remember the Admin password. Is there a way to install Total Security package without the Admin Passord on Windows11?
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Why can't I see any text?
I recently installed Bitdefender and I can't see any text in any of the features. Support suggested that I uninstall and reinstall the program. I tried that but it didn't help. Any suggestions on what else I can do?
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Memory leak when streaming media DLNA/SMB after update Bitdefender
Hello, Ive been using BD since many more than 10 years. Always reliable. But since the last update (12-7-2024) i have issues. I use my computer for streaming media through my network (from the computer to my mediaplayer, Oppo UDP 203). Media consist of .MKV / MP4 files on my hard drive, they are shared through both windows…
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Computer Not Waking Up After Install Of Bitdefender
Since installing BitDefender a few days ago when my computer goes to sleep I cannot wake it up and am forced to reboot, getting a "Windows did not close properly" message. I can't fins anything in the settings and "Activate profiles automatically" is disabled. I'm running Windows 7 pro 64 bit and had used Kaspersky for…
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Websites erroring out
I just uninstalled Kapersky and loaded Bitdefender and am having all kinds of trouble. My OS is Windows 11 and PC. I use MS Edge as a browser. When I click on a link from my news page or try certain websites (i.e. Facebook) it tells me MSN shut it down. I have tried restarting my WiFi, Modem. computer to no avail. I'm…
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Recent patch this week hosed my PC
Not sure if this is happening to anyone else. This week like Thursday/Friday. When i open a browser chrome/edge and click on a link or do a web search It fails to a page that displays Error connection closed. Tried all the fixes online regarding error connection closed and none of them work. If i backdate to a previous…
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How do I get Bitdefender back, after System Restore
I had to use System Restore. When it was finished, I found it had removed Bitdefender from my computer. I tried reinstalling it. That was successful. But now it's missing again. Any suggestions on how to get it to function?
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Need help putting Bitdefender on a new computer
I bought a five-device subscription to Bitdefender in March from BestBuy and installed it on my Windows 10 computer. I just got a new Win11 PC and need to install the application on it, and deactivate it on the old computer. I should have, but didn't, kept the original download to copy onto the new computer. When I logged…
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My 2 factor ID just says Two-factor authentication code wrong or session too old
Trying it repeatedly this morning to no avail
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Is this normal?
Hi there, first time bitdefender user here, When I try to open Bitdefender from the taskbar it doesnt open but when I go into the search bar it opens from there
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New OS on same device (Active Bitdefender subscription on Windows 10)
I have a Laptop on which Windows 10 is currently running and I have an ongoing Bitdefender subscription. I am planning to load new OS ( Linux-Ubuntu) on the same device. Will I lose the subscription?
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Bitdefender update gets stuck at 84% on windows when updating to new version
Hi everyone, When my bitdefender total security is trying to update to the latest version it gets stuck at 84% no matter how long I wait. This issue first started last month when updating from version 27.0.35.147 to version 27.0.38.163. I fixed that by uninstalling bitdefender using the uninstaller tool and then…
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Update question
It is almost time to update my subscription to Bitdefender. In the renewal form it mentions it is for a 32 bit system, I have a 64 bit system, will Bitdefender still work correctly?
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Bitdefender crash
Every time I try to install Bitdefender free, it automatically crashes without any errors.
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Installation of Bitdefender on another computer
Hello the Community Can I ask you 2 questions ? My subscription (Bitdefender antivirus plus) I have just renewed today allows me to protect a second computer. I followed all the explanations I could find but my 2e computer seems not to be protected : It is was I can read in my account. 2. I read somewhere that the 2e…
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Can I install Bitdefender using a thumb drive
My MIL mistakenly gave hackers overnight remote access to her computer. It had BitDefender installed. I have disconnected the computer from the internet, but I am not sure that the hackers did anything to the BitDefender software. I'd like to remove the software and reinstall a new copy from a thumb drive (avoiding the…
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programs are slow to load after bitfinder installation
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Latest Bitdefender Total security and Bitdefender VPN make lots of Windows error events
I wrote through ask question but I can't find my writing. So I'm writing by New Discussion now. I built new PC a week ago. After installing Bitdefender, I'm suffering a delaying after just login windows and lots of windows error event log come on the Event Viewer. When I login Windows 11 Pro, background services loading…
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Bitdefender makes lots of Error Events and delay at Windows starting
After installing Bitdefender, I have lots of Windows Error Events in 'Event Viewer'. When I login, there is delay of background services start. I bought a new computer. CPU: Ryzen 7800X3D GPU: Sapphire Radeon RX 7900 GRE PURE D6 16GB M/B: GIGABYTE B650 AORUS ELITE AX ICE RAM: Team Group DDR5 PC5-38400 CL40 Elite 16GB 4800…
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When Windows 11 starts, Bitdefender makes Windows Error Event 7000 and 7009
After Bitdefender installed, Windows Error Event 7000 and 7009 comes out everytime. All Windows Error Event 7000 and 7009 are about below. Web Threat Defense service can't start. IPsec Policy Agent service can't start. Windows Camera Frame Server Monitor service can't start. And PC is slow for 10~20 sec. just after login.…
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How to re-install Bitdefender after doing a system restore?
Due to Windows problems I had to do a full system restore on a Win 8.1 PC. i.e. a factory reset. This PC had BD installed, but of course after the reset BD is no longer installed on it, but according to my BD account it is installed on it. I want to re-install it, but do not see that option. How can I do this and restore…
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Bitdefender gravityzone business security roadmap
Dear Bitdefender team, I am considering between Bitdefender Gravityzone business security and premium to use from this year to next 3 year plan but I have a question. As information in the website indicates, gravityzone business security is designed for small company use with limited functions in case premium version has…
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Bitdefender requires a login/password ?
After renewing my subscription, bitdefender seems to want to update every couple of days when I start it. It didn't ask me to login upon starting prior to the subscription renewal, and I can't find a "remember me" toggle. Anyone know how to remedy this behavior?
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Pc got fished, need an offline solution, Urgent please
Hiya, i just feel for "im working on a game here is the link" scam on discord, not only bro got my token, but i installed the game.. [he used a friends account that also fell for it. list was for a github page As soon as the program was installed discord wrote something about wrong API and thats when i knew something was…
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my subscription
I renewed my subscription on 5-15-2024 but today i am not covered it says
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Free Upgrade
I had an email to unlock my free upgrade. Although it is free it is asking me for my credit card details so I am thinking it is spam even though it looks very genuine.
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After Bitdefender does an update, apps stop responding
I keep looking for answers to this but only seem to find general answers, not answers to this only happens after a Bitdefender update. My Win11 laptop works perfectley fine with Bitdefender: Total Security until Bitdefender does an update and reboots my laptop. Then many apps take minutes to open, some don't open at all…
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How to upgrade from Bitdefender Ultimate Security home to GravityZone Small Business Security
Started off with just a few computers but now reaching over 10. I could not find any info on how to upgrade on the website, does cancelling Bitdefender Ultimate Security home and purchasing GravityZone Small Business Security involves having to uninstall and reinstall all devices? not even sure if GravityZone Small…
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Bitdefender total security one-click optimizer scan results discrepancy in version 27.0.38.163
Hi everyone, After my bitdefender total security updated to version 27.0.38.163 the "one-click optimizer" incorrectly shows the scan results after running the optimizer. It first shows that it will delete about 13 items, 7 junk files and 6 privacy files, yet when after having ran the optimizer it shows a total of 11 items…