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Windows Error Event 10 & 214 AppReadiness of BDContextualMenu
I have two types of Windows 11 Error Events from Octorber 2024. (These are translated from Korean to English) Windows Error Event 10, AppReadiness Appx operation 'RegisterPackageAsync' on 'BDContextualMenu_1.0.0.1_neutral__wyhbsbn8my8n2' failed for user 'S-1-5-21-3827810689-2773908409-1804755854-1001'. The…
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how do i find out my activation code belongs to what account i used
have activation code from bestbuy , i lost what account it belongs any of finding this out. thanks
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Uninstall trial after full product install
I had the trial version of Total Security installed on Win 11, then installed the full version. I still get the "x days left" warning, but can't seem to uninstall just the trial without uninstalling the whole thing. Some functions of the full version aren't working, specifically access to firewall rules.
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Blue screen when using Ethernet connection on laptop
I am encountering a Windows 11 Pro Blue Screen when my Ethernet cable is plugged into my laptop or the docking station. The blue screen occurs within 1-10 mins from log in. The computer runs fine when the cable is not connected and using WIFI to connect to the network. When researching this issue on the Internet, I learned…
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Bitdefender version update failing
I run Bitdefender Total security on several devices. On my desktop it is running version 27.0.45.220 but on my laptop it has been stuck on version 27.0.40.174 for several months now. Its updating but not the version. What can be done?
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Can Silent Update Notifications be disabled?
I have silent update enabled, which says it updates in the background. However, I get a notification when the update starts and another when it ends. These notifications take window focus, it does not seem particularly silent. I can't see any settings to do with these notifications, is there any other way to stop this?
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Weekly offline update
Hi, In this post : https://www.bitdefender.co.uk/consumer/support/answer/88813/ There is a link under "Update Bitdefender's Threat definition offline" it's down now and showing 404 error. what is the new link for downloading offline update?
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Windows security
Is it beneficial to disable Windows Security when running Bitdefender?
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New SecurePass
I had a very bad experience with the new SecurePass. It doesn’t display email addresses during multiple account selection, and it doesn’t support ChatGPT login.
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I just bought a total protection key but..
I put it and installed it with the same email as my trial version,now in the central i got 2 options to pick one email the results are : 1) trial version that is connected and ends in 17 december 2) paid version that says "you are in danger" + "you cannot add more devices" But the bitdefender.exe does not say trial anymore…
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Problems with startup of PC and browser.
Q1: "Updating encountered an error (error code: -1002, Could not resolve server). Please check your internet connection and try again." A second try succeeds. What is happening here? Q2: At PC startup and startup of Firefox browser with VPN off, when I try to connect to google it times out. Then same with mychart. Then if…
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How do I get the Bitdefender emblem displayed on my reset computer?
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Can't download
Everytime I try to download, a message appear that the file has fail a virus scan, but I can't work out what is scanning the file! I'm using Windows 10
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Why couldn't I connect to some websites?
I am new to Bitdefender, When I start my computer Bitdefender VPN remains disconnected. When I try to connect to any website with Firefox browser I get "Server Not Found". Then when I load my Bitdefender Premium VPN manually by clicking [connect] I can connect to amazon.com but not community.bitdefender.com. With Chrome…
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Unable to connect to the server
I can't get my antivirus to log in Message me below Of course I'm connected to the internet Unable to connect to the server Sorry we are unable to connect the server. Please try again latr Try again
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Any insights how to solve this error? I cannot setup email protection for an Outlook email address.
Every time that I attempt to set up email protection for my Outlook email account, I receive the following error: I've tried restarting but nothing helps.
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BitDefender Question(s)
Is there a way to have bitdefender not run when I restart my laptop? And also is there a way to lower the ram/CPU etc it uses? Like rn it's using 10GB and idk how to lower it
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BITDEFENDER FAILS AFTER WINDOWS 10 UPDATE ON 11/14/2024
Bitdefender will not work or reinstall after yesterday's Windows 10 update. This has been escalated because the instructions from Lori P. failed. The uninstall tool worked; however, every attempt to reinstall failed with an error message that indicated all related directories could not be cleared. Therefore, I have…
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Proxy settings etc.
I am so sick of "can't access the internet" every time there's an update on my computer, requiring me to go into settings AGAIN and fix things due to how Bitdefender operates.
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New scan technologies
Hi, The new changelog says the following: Integrated new scan technologies What exactly does that mean? Something completely new or just an update to the current one? Greetings
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Computer slows down after installing Bitdefender Total Security
After installing Bitdefender Total Security Windows became less responsive, it is slower. After clicking the volume control on the keyboard, it takes 1-2 seconds for the system to respond. After hovering the cursor over the icons on the taskbar, it takes about 2 seconds for the icon to light up and be ready to click.…
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RAM Usage Variations
I still don't quite understand why the "bdservicehost" process goes from using about 400 Mb of RAM to even about 70/80 Mb while using the computer. Why is there such a big difference in RAM usage? Couldn't it always use about 70/80 Mb?
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Black Colour Screen on Boot After Installing Bitdefender Windows 7
Hi everyone, Full black colour screen for a few minutes on boot after installing Bitdefender. It happens before I even log in, just the mouse cursor over a black colour screen. Once it finally loads, everything works fine. I searched online, and it seems other people have this issue too, but I have not found any solutions…
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Windows 11 computer gets slower and slower loading pages and programs
I've been using Bitdefender for a few months now. It seems that everything I open (programs, web pages, etc. takes a LONG time to load! I've tried running Ashampoo Windows optimizer, which clears caches and other things known to slow computers. It is annoying, because I have to look up my password on each program I use…
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how to Install activation and updates on a remote not connected to internet machine?
Hi to all, in our laboratory we have some machines that (for security reasons) do not have an internet connection. Does bitdefender supports offline install, activation and updates, so I can install it on those machines? Do exists an installer version/updates for offline machines? Thanks a lot, Simone
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How To Remove Bitdefender Permanently Windows 10
Hi, How do I remove Bitdefender permanently from Windows 10? I want to remove all traces of Bitdefender from all 5 PC's Thanks
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Linking new bitdefender to old one
I received an email that my Bitdender package was close to expiring (still 24 days left) on Bitdefender Total Security. Rather than resub automatically, I purchased a new Bitdefender Total Security package (individual, which I believe I had before). But, rather than letting me extend the new time on my current sub with the…
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How to check the correct package installed and registered.
I initially trialled Bitdefender Total Security and decided to purchase the Family Pack instead. Having uninstalled Total Security and thought I installed the Family Pack, I entered the License Key. The software still displayed Total Security with 10 devices instead of 15 in the Family Pack. I then uninstalled Total…
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Scan doesn't work
I tried to do scan some folders and files from right click option, but it seemed not work. Here is steps. Right click on file or folder Select Bitdefender Scan with bitdefender It worked before.
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I want to install Bitdefender Total Security Individual without uninstalling Malwarebytes.
I am replacing Kaspersky Plus with Bitdefender Total Security Individual. I have uninstalled Kaspersky and UltraAV and their VPNs using Windows 10 "programs and features" . Kaspersky allowed me to run Malwarebytes concurrently by using a setting that ignores the Malwarebytes file. But the Bitdefender installer that runs…