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Bitdefender mobile security, app anomaly scans false detection?
Good day, I have this new problem again this app anomaly features, has detected 1 app. I don't know which app has been detected but I tried going to the reports section, and find and review all the past detection. and I didn't seen any malware detection and app anomaly detection history in it so any thoughts in it? Also…
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Can't stop unrequested website
I hope someone can please help me find a way to prevent the website called artisanals.com.au from appearing on my mobile. There appears to be no "unsubscribe" link nor any other provision on the website to stop or block these notifications that have been appearing constantly out of the blue over the last few days. It is…
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What Bitdefender software is available for iPad?
I just bought my first iPad. What Bitdefender software covers this product? I already have Bitdefender Antivirus for Mac (for an iMac and MacBook Pro), Bitdefender Mobile Security for my Samsung phone, and Bitdefender iOS for my wife's iPhone.
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Getting Amtrak false positive pop-ups for email with "Dangerous URL"
On my Android using Gmail, I recently started getting a pop-up from Bitdefender Mobile Security that says "Dangerous link found." It was happening for valid Amtrak emails I was receiving after ticket purchases. The dangerous link reported is "20001800-usa-railamtrak.com." So the funny thing is—that is not a link in the…
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Horror movie experience
Hello all, I opened this account to share my experience with you. It's up to you to believe or not. My obsessive disordered ex-girlfriend have been spying me for 1.5 years even though I have Bitdefender installed. She made a deal with a local hacker and that person has produced a local spyware that is not in the database.…
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Dropbox Online Scan
I would like to scan my Dropbox online BEFORE I download the files locally on the mac, is this possible with aby Bitdefender product?
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app lock Application pin
Hello. I Would like to use my biometric fingerprint but it keeps asking for my pin number Why does App lock work and the next day it doesn't
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App lock stopped suddenly
The app lock feature was enabled onmy tablet and all was good.on Friday I noticed that when I opened the app it didn't prompt for pin. Verified all setting r still there. Activated and deactivated app lock. Still no pin prompt. Kindly advise
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Exclude an App on Android Bitdefender
I constantly get Phishing alerts about the UniFi network application. Given my whole network is running on UniFi hardware, I need the app, but Bitdefender notifications are driving me nuts. Is there any way of excluding the app?
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Come posso avere il codice univoco di attivazione di abbonamento acquistato su Play Store?
Ho acquistato abbonamento su Play Store ed è attivo su sul mio telefono cellulare ma non riesco ad attivarlo sul mio PC perchè nell'email di conferma dell'abbonamento da parte di Google non c'è il codice univoco di attivazione e Bitdefender non mi ha inviato il codice univoco di attivazione via email. Come posso attivare…
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unable to use web protection
i tried to active my web protection today in my iPhone w/iOS 17.4.1 and it keeps kicking me out with message wrong credentials . repeat login and repeat kick out……………i think its not supporting the updated iOS? is anyone got same problem
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How to restore Bitdefender?
Three of my electronic devices are not working and have been hacked. Security has been destroyed. How to launch the entire program and account if the connection is hacked and begins the process of hacking and destroying my account and Windows 11 devices cannot be updated either.
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Bitdefender not conducting automatic scans
My BD on android does not scan automatically and when I manually check it is 6 days or so without scanning. I thought regular daily scans were automatically run by BD. Appreciate advice on how to reinstate daily auto scans.
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Error 1015 - You are being rate limited, The owner of this website (www.bitdefender.com) has banned
Hi Bitdefender Support, I'm having an issue accessing some of the links, whenever I click on the below hyperlink it just shows "You are being rate limited" & indicates I'm banned. I am not sure what is the issue here and seeking support & clarification on what is happening to my account. Thanks. As below when I click…
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What do I have to go to calendars to initiate scam alert?
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New Parental Control app and VPN
Hi, I used to have parental control installed on my son's Android phone and I use the Bitdefender app on my phone to monitor and set app/website restrictions on his phone. However, as of May9, they stopped the parental control on the app and I have to use the Bitfender Central from the website and also, resinstall the…
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Can bitdefender detect Rootkits?
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Illegitimate website
Hi people, sorry but I need to ask a question on here about a website and whether it is real or fake? I may have been scammed using this [*url removed by @Flexx*]
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App lock acts strange with certain applications and randomly stops working
App lock acts strange with my social media and banking app. App lock will launch normally then have a separate app lock pop up over it, changing the app logo that I'm trying to open to a generic android logo. I can minimize the app and then re open it from the background apps tray and app lock will then act as it normally…
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Web Protection keeps turning off a lot
I have an Android TCL30XL phone and the Web.Protection feature keeps disabling, literally >100x a day. I don't have the VPN active.I.have to go into Accessibility to find out that Bitdefender Mobile Security has been set to off. It would be much appreciated if someone could help me with this.
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Would Brokewell malware be blocked by Bitdefender?
Good morning, reading some news on the new malware for Android "Brokwell" it would be interesting to understand if the AV Bitdefender Mobile Security with the "App Anomaly Detection" functionality would be able to find it, block it and eliminate it. This malware evades almost all Android AVs (even Google Play Protection)…
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Full Control permisson is safe ?
If I allow it, 1. Are all my activations (camera, sns, etc.) collected by bitdefender? My Data will be sent anywhere? 2. And if collected, will that data be used for improvement purposes or anything? 3. Also, why do you need permission to read the entire app screen? I don't doubt the company, but I still want to know for…
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Lock apps without GPS active
Hi, as thread title I would ask you if you can consider to unlock apps by trusted network using only the Wi-Fi network without the need to activate GPS. This simply request is not only for privacy matter (many other apps can "sniff" you're position) but also to improve battery life. Regards
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Locked out of 'settings' on pixel 2 phone
Had problems with bitdefender/android since day 1. I progressed to attempt uninstall/reinstall which did not work. I'm now locked out of 'settings' and this error message pops up when I try to access 'settings: "This app is locked with (company_name) App Lock. Suggestions on how to fix this error & regain control of my…
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App lock malfunctioning
When I have the app lock engaged and I leave my house, when I come back I have to go into the app lock, forget my trusted wifi, then add it again. Every single time. Even if I just leave for 5 minutes to take the dogs out. Then when I'm out and want it to actually lock, it doesn't. I have uninstalled/ reinstalled numerous…
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Is something wrong with these apps or with bitdefender?
These are add-ons to the camera app on my Samsung S24 Ultra, and the publisher of these apps is Samsung. For some reason, Bitdefender is flagging these apps. i included a screenshot
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Android S8 says web protection at risk...
... on BD Dashboard but BD Cental disagrees. Is there a fix? I couldn't find the restart protection area on Android settings.
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Mobile security Malware button is suddenly not functioning.
I have Google pixel six. This morning I turned my phone on and I went to do a manual scan and found the button was non-functional. I went to Google play. I did an application update for several apps but bitdefender was not listed. Then Bit defender said my phone was at risk as some changes have been made to my phone and…
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BD Mobile Security: Scam Alert And Anti-Theft Both Turned Off. Any Help?
Hello everyone, I just wanted to inform you that both Scam Alert and Anti-Theft in the BD Mobile Security App were found disabled on not just my phone but also my mother's for no reason when turning the phone off and back on (since yesterday so version 3.3.234.2411 might be the culprit I guess because that update happened…
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the phone turns off Bitdefender protection
Hello, I have a problem with the protection on my Android device, xiaomi 9. Namely, the phone turns off Bitdefender protection. I have to go to manual setup to turn protection back on. How can I stop the phone turning off bitdefender? Thank you for answer Simo