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Mobile Security

How to set up Bitdefender Mobile Security and fix common issues for Android and iOS.

I need help badly!!
I don't even know how to explain this nightmare but I'll do the best I can I have three different phones I have a Motorola stylus phone Moto g 2023, I also have a j7 Galaxy phone and I have a TCL t603dl phone but for some reason there is also a TCT Alcatel phone that is somehow merged with the TCL phone now on the TCL…
Password manager on Android phone
I like Password Manager, but I'm concerned that if someone gets my phone, they can get access to all my passwords. Is that possible?
Bitdefender mobile version 3.3.234.2404 services keeps turning itself off on android TV box
I have an HK1RBOX running android 12 and have bitdefender mobile version 3.3.234.2404. Since 2 days now the bitdefender service keeps turning itself of and I have to manually turn it back on, I have already tried reinstalling the app and was able to reproduce this issue. It happened twice now both when connected with…
Googleadservices blocked
Every time I tap on a google ad that I choose to look up, my Android phone blocks the site. There is no option to continue. The only way I can stop this is to uninstall bitdefender. That's ridiculous. I can't find anywhere in the app to set a site as safe or whitelist.
Mobile Banking Apps cannot work together with Bitdefender Mobile Security, how can I fix it?
Bitdefender Mobile Security conflict Mobile Banking app
Purchased new iPhone to replace original iPhone
I feel like an idiot asking this, but would appreciate some basic advice. We purchased new iPhones (14) and had our data transferred. Do we need to delete our original iPhone devices in the account and add the new phones? Please provide a step-by-step process if this is necessary and feel free to be as "basic" in your…
How do I get apps to autofill?
Bitdefender does not seem to autofill my apps with logins and passwords. This is quite annoying. Am I missing something?
accessibility halts installation
Accessibility in a new Samsung S6 Lite will not let me install Bitdefender. How can I bypass or turn off accessibility?
mobile phone call blocker
would bengood to have a call blocker app as part of bitdefender
Bitdefender detected this application as malicious
Good day, I just wanna know if this application that I downloaded is malicious or not. In the above pic as you can see. this app that I downloaded namely Stardew valley in apkaward, has been detected by bitdefender as malicious. I tried scanning it in the virustotal website, and this two anti-malware detects it as…
App lock no longer works
A few days ago I set up app locks on several apps and tested them. All worked correctly. Today I can start those apps and BitDefender does not prompt me for the app-lock pin.
Bitdefender mobile security manual scanner graphics glitch
I have and android tv box the HK1RBOX running android 12, I have bitdefender mobile security version 3.3.232.2401 installed on it. Since a few weeks now I have experienced a graphics glitch when using the manual scanner. When first booting my android box and then running a scan with bitdefender the scanner animation show…
BDTS keeps blocking Trojan and Phishing screens...how do I remove root cause?
I keep getting BD screens stopping a rogue phishing site from opening. However, I dont seem to be able to eradicate it despite running multiple scans. It happened mostly in Duck Duck Go browser so I deleted that. Now its happening with Firefox. I have an expired McAfee on the tablet and it comes up showing 5 pieces of…
I use bitedefender armor and everything on it works except the web protection part…
I have tried everything that bitedefender armor people suggested…taking the app off and putting it back on…turning just the web protection to pause for awhile and then turning it back on, just signing off of the whole thing and signing back on and restarting each thing on it …but even doing all of this everything else on…
Webbescherming
Volgens Bitdefender staat mijn Webbescherming op mijn tablet op UIT , maar die staat AAN. Krijg de melding niet weg.
I want to remove my phone lock
I can't answer my cellphone because I can't type in my password fast enough before the phone goes to voice mail. See the title.
Spam websites keep popping up
I think I have everything activated for my account on my phone and laptop, but spam websites keep popping up on my android phone when I'm browsing other websites. It doesn't happen on my laptop. How do I stop this on my phone? Thanks!
Difference between free version and paid version of Bitdefender Mobile Security for Android
Can someone tell me the difference between Bitdefender mobile for Android free version and the paid version? Thank you.
App lock ignores safe network
My app lock has worked for a long time. But yesterday it started locking apps and asking for the pin despite being at home with the same safe WiFi network. The WiFi symbol is greyed out on the app lock page, but if I click on it, it shows the home WiFi listed as active and safe. I haven't changed any WiFi settings on the…
Facebook mobile
A question: In the latest update Facebook when I open a link on the mobile it opens in its own browser and no longer in the external link I have chosen. Is there protection in the mobile version of Bitdefender? Thank you! (I used Google translation)
Confused about trial
Hi folks. I have had BD total security on my PC for several years and have three mobile phones and a tablet added. My last annual renewal was a couple of months ago. One of my phones has just alerted me that I only have two days left of my trial?! Not sure why that is as I presumed it was covered under my main account as…
Why won't App Anomaly stay on?
I have to "start" it every couple of days!
Malicius host blocked
When opening the Outlook app or using any browser to visit Microsoft.com, Bitdefender display a warning, 'malicious host blocked'. Different URLs everytime but all end with 'cloudapp.azure.com', i.e. "iris-de-prod-azsc-v2-frc.francecentral.cloudapp.azure com". Does anyone know what this is and can we do anything to resolve…
App anomalies detection module
Helllo, I noticed that this module keeps turning off. Autopilot recommends that I turn it on. After I turn it on, it closes again (I don't know the period/moment when it happens) This situation occurs both on the phone (Samsung A52s) and on the tablet (Samsung A9+) Thank you
Storage scan
Hi, I was wondering if there's any way to scan folders or specific files in the mobile version. I usually download a lot of files from my mobile so this option is mandatory for me. I'm paying for the premium version but can't find that option. Desktop version and everything else is good so far. Thanks in advance
How do I add file/folder/app exclusions on the Android app? I've looked everywhere on the app.
I probably missed it somewhere but without the option, the program will be useless for me. Thanks for your help
Security settings on Android
Samsung, Android and Google have security software on my Galaxy s22 ultra. since I use bitdefender do I need to allow the security settings be enabled? It is by McAfee.
Scan failed! Error code: - 302
This keeps coming up after I run a scan and I can't clear it. Any ideas on how to fix it. Bitdefender solution did not work (ie uninstall and reinstall) Thanks
email has been banned.
Good afternoon. When I try to add my email the account privacy says my email has been banned. What can I do to fix this.
App lock not working
I've noticed that the App Lock feature in Bitdefender Mobile Security works for a period and then suddenly stops. Any advice on troubleshooting or resolving this issue?

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