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Mobile pin code
Hello, I recently made a pin code for locking apps in my Samsung phone. But I couldnt find any information about how to remove this pin code. How can I remove it ?
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How to get Bitdefender running on Android?
My son is the admin of the account and I have been set up on my phone for some time. All of a sudden it wants me to sign up, even though I have a message in the header that I am currently being protected by Bitdefender. How do I see my dashboard again? Thank you in advance.
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app lock not showing all apps
My bitdefender is not showing all my apps installed when trying to lock apps ive tried clearing cache and reinstalling the app
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Why do I wake up every morning to the Bitdefender page?
Tell me why my birdefender becomes like this every morning when I wake up and I need to restart it to make it normal If you are the one doing system maintenance, that's fine. If not, please take note and tell me why.
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Why was my email protection turned off on Bitdefender
Unbeknown to me, Bitdefender email protection was turned off on my Android phone. My email was hacked at Sydney airport and I received a flood of scam emails. I've since changed my email password and activated email protection on Bitdefender. My question is, How did I not get a warning that protection was off until the day…
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Bitdefender App Allowing Google to Collect Tracking Data?
Why is the Bitdefender Android app allowing Google to collect information and data about us and our phones from its app? According to the DuckDuckGo App Tracking Protection feature, the Bitdefender app has allowed Google to make 48 tracking attempts on my phone in the last hour, ranging from my device brand and GPS…
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Strange extension/object " _.!%#@$ " seen during a scan with Bit defender Mobile.. what could be?
What is that?
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Bluetooth Firewall
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Using Bright White Screen to Spot Lag on Motorola Edge with Bitdefender
Hey Everyone, Bright white blank screen allowed me to identify lagging issues on my Motorola Edge after installing the Bitdefender trial. It helped me pinpoint the problem areas, especially with display responsiveness. I recommend using a white blank screen to troubleshoot any display or monitor related issues. Has anyone…
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Android Bitdefender Scam Alert Unifi Apps
Direct relation to: https://community.bitdefender.com/en/discussion/99900/exclude-an-app-on-android-bitdefender Since that post was closed out, I am reviving it. There has been several other posts and complaints about this. I am fully willing and available to assist with providing any information needed regarding a…
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What is Bitdender_2 in my Total Security under Firewall Application access?
There is nothing about Bitdefender_2 or any explanation about what it is and what it does? Can someone tell me exactly what this new description of Bitdefender anti-virus really is? When I google it, I get results about BOX but no reference to Bitdefender_2. I have also seen Bitdefender_1
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Mobile Security
Just to share BD Mobile Security has been functioning faithfully without dropping out for over 3 weeks now. "Thankyou" very much to all BD technical personnel who's perseverance has accomplished this wonderful result.
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Is Mobile Security truly scanning my files?
I have the 'Scan Storage' option checked, but I only see my apps being scanned with the manual scan. And the screen says "Scanning Apps." I have thousands of files, though the scan shows I am 100% safe with 354. Wouldn't they show up on the list as it scrolls? (Yes, the Galaxy 24 Ultra has been rebooted)
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I need a suggestion about a possible security issue I'm having on my phone
Recently I found the Bluetooth activated by itself when I restarted the smartphone, the VPN had been deactivated, the account was disconnected from the Samsung store and I had received a call from an unknown number while the phone was off (probably spam), I reported it on Members by sending the data, they advised me to see…
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Android phone can't print to Wi-Fi network Epson printer
Help! My son installed on my phone and laptop. Laptop works and prints fine but Android phone can't print to the printer. How do I enable printer?
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What is error code -105 on Android
Scanning stops to that error code.
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How to submit suspicious URL?
Recently from my Phone I tapped accidentally on an ad of a site and I was diverted in a site where there was no content but only background images. I do now know if I have picked up anything from there and I would like to submit it so BitDefender's specialists can check it out. How do I do this?
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how do I remove scumbags from my network, phone and rooted software?
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BD Central Web Protection Warning
BD Central says one of my Android phones BD app web protection is turned off. On the phone, BD shows web protection is on. I've turned web protection off and on but BD Central still shows it's off I followed the steps in this article for a Samsung device, but it did not resolve the issue -…
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Support for Truecaller SMS,?
I installed Bitdefender just to discover that scanning-support for Truecaller SMS probably isn't supported. Is that true? In the Bitdefender app I read about Whatsapp, FB Messenger, Telegram and Discord. Any plans for adding support for more message-apps beyond these four? For example support for Truecaller?
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Forgot App lock Pin
I cannot remember my app pin lock Pin number I really need help
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Is that related to Bitdefender anti theft protection?
I've a Samsung Galaxy A52S 5g and since some time it is showed under the module Trust Agents a service called Protection by Theft,I've asked to Samsung's assistance and they've answered that it isn't related to Samsung,so I suppose that is on Bitdefender Anti Theft could you confirm me that? At now I've disabled it,have I…
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Bitdefender installeren
Hai, Ik heb vandaag Bitdefender 5 apparaten gekocht. Helaas lukt het installeren niet. Iemand die mij tips kan geven?
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BD suddenly using 27-33% of battery, instead of the normal 1-2%. How to ID the issue?
One of the phones I have on my account has an issue with BD draining the battery. On the other phone, mine, when I look at Settings/Battery/Battery Usage BD is around 2%, on the problem phone, another family member's, it's at anywhere from 27-33%. This only started fairly recently, within the last 1-2 weeks.. I've already…
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This APP is CRAP
worked fine until iOS 18…now will not recognize account. Technical help was not helpful as still not working. Tech told me to uninstall APP…no fix. Waiting for a call back….USELESS GARBAGE!
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Website all of a sudden blocked
I got this message on a website that I use and is known to be legit. Error 16 Blocked by our Security Service.
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Bitdefender not starting automatically on Nokia G42 5G Android phone
hi all, I have a Nokia G42 5G phone that has been running Bitdefender Mobile happily for months I have just purchased the same type of phone for my wife and installed Bitdefender. All appears to be working OK except that it needs starting manually every time Android starts. I've just tried uninstall/reinstall but still the…
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I want to know how to allow two banking sites through to my phone and pc. It is impossible for me to
It is impossible for me to figure this out. Last 4 months have been terrible.
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Why does BD keep telling me that "The app you just installed requires scanning before being used"?
I've done several scans, all clear, and yet the same message appears. There's never mention of which app is the offender. This has been a known issue for at least a year. Why hasn't it been solved???
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Setup 2 different logins
How can I setup 2 separate logins (user names & passwords) for the websited?