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Why does BD keep telling me that "The app you just installed requires scanning before being used"?
I've done several scans, all clear, and yet the same message appears. There's never mention of which app is the offender. This has been a known issue for at least a year. Why hasn't it been solved???
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Setup 2 different logins
How can I setup 2 separate logins (user names & passwords) for the websited?
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Samsung Galaxy S23 Ultra phone inside MaCfee anti virus need to turn off?
Samsung Galaxy S23 Ultra phone inside MaCfee anti virus need to turn off?
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Android APK without googleplay
Can you purchase Bit Defender and install onto an android device without using googleplay. I have numerous devices which are going to be pre-setup in a kiosk mode without being assigned or logged into a googleplay account. I wish to manage these and remote update from a centralised system i.e. Bitdefender central, but need…
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Spy app
Dear friends, I have a question to you all. Lets say that I've returned my Phone to factory reset to prevent spy app. If they know my gmail adress and password they can install spy app without physical access? And is there a way to learn who is behind it? Bitdefender anti virus app scans my phone everyday and results say…
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Netgear Armor App with iOS devices
Hello: I recently purchased a Netgear Armor subscription directly through Bitdedender because I was having so much trouble renewing it directly through Netgear (that’s another story). It is working fine and is seen as connected through my Netgear Nighthawk app. I reinstalled the Netgear Armor app on both my iOS devices…
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Can use Bitdefender to Google's smartwatch with wearOS?
Hi. I'm considering about antivirus forsmartwatch.I couldn't find article that possibility install to wearOS. Please teach me that Can use Bitdefender to Google's smartwatch with wearOS?
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There is no such permission calender in settings for scam alert
title, how to fix that? Maybe its malware or just a bug? ios 18 official release, bdm version 7.4.1
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Bitdefender Mobile Security Keeps Turning Off for Samsung S23 Ultra
Hi, I am using Samsung S23 Ultra with Bitdefender Mobile Security installed. After installing it on my mobile phone, it keeps turning off. I had tried many ways to keep it on and running on my mobile phone but to no avail. Please advise, thanks to all.
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BD Mobile Security keeps turning off on my Samsung Phone
I also am having BD Mobile Security turn off multiple times a day on my Samsung S10e phone. I changed battery optimization to unrestricted and turned off putting unused apps to sleep. Under Battery Background usage limits, it doesn't display BD as a selectable app which can be added to the never auto sleeping apps list.…
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How do I get my OnePlus 8 pro to stop turning off the Web Protection
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Email protection for android mobile
I upgraded to premium protection but it can't get email protection to activate. When I go to the security page of Bitdefender central it won't load and open at all
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Data breaches showing on Bitdefender Mobile app
There is a list of data leaks showing on my Bitdefender mobile app. What do I do about them if I never used those websites or created those accounts? Attaching a screenshot here from my phone - please let me know what to do? Thanks, Sally
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How to remove/ prevent parental spy app ?
My Android phone is likely get infected by those apps for misusage. I already tried to factory reset but I'm not sure if it is enough or not? Can you pls give me some advices on this subject? I've installed anti virus program bitdefender and one more. Is there anything else that I have to do?
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Pages/Apps not loading while using VPN for mobile security |only when switching from wifi <-> mobile
Dear Bitdefender Community, I’m using bitdefender mobile security on my iPhone 12 Pro with the latest iOS version and bitdefender app is also up to date. Sometimes I need to switch from WiFi to mobile network or vice versa with pages are not loading or apps not loading with internet use. Apple said that it can be caused by…
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Netgear Armor
what doesn't Netgear Armor protect on mobile phone? ie. messages, spam, email, calls
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My Android phone is draining power
Hi, How to limit BD to scan my phone ? I noticed it drains lots of phone power. Thanks.
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Web security on IOS not updating
Bought a new iphone with IOS 17.6.1 and attempted to load the Bitdefender web security. The Bitdefender app stated the IOS was out of date. Checked updates and the latest version is on the iphone. Where do I go from here to protect the phone?
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Is there a way to use SafePay on iOS?
When traveling I prefer to bring a phone and iPad, leaving the “big” computer at home. I’d like to have the security of SafePay when doing online banking or other sensitive transactions, but don’t see a way to activate it on the iOS devices. Am I missing something in the setup? If not, that seems like a glaring oversight…
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Bitdefender mobile for android not generating the weekly reports issue
Hi everyone, For several months now the bitdefender mobile app for android is not generating any weekly reports. I have a ticket with support about this issue and they have already tried several fixes over the last few months with one time about 2 months ago it did generate a report one time but is was an incomplete…
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Mobile security
i ve been getting bitdefender total security's web protection off automatically. today when i get to know this via central i opened the phone settings & got informed that there was not web protection, the bitdefender security was switched off. why is this happening ?
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Why doesn't my network scan show anything connected to my router
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PIN on a droid phone
I have 2 Samsung Galaxy S8+'s. The first phone was my main phone. I had a second S8+ for a backup incase my original phone broke. So my original phone is starting to act flakey so i am switching over to my 2nd phone. switched over the sim card. before I switched over the sim card I uninstalled Bitdefender using the PIN I…
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How do you get Mobile Security for Android to stop showing 12 days trial left
I have purchased Bitdefender Anti-Virus Plus and have also installed it on my Android phone following the links etc from Bitdefender Central. However, every time I launch it it is showing 12 days of a trial left. How do I get that message removed.
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How to download iPhone Bitdefender
I bought BitDefender for my iPhone but it won’t download. I get this message: Oops, it seems there was an error with your request. Please try again later. I bought it because I’m getting Text messages on my IPhone saying my phone isn’t protected, McAfee expired, 150 pictures downloaded from my iCloud. Will bitdefender be…
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How to exclude some apps from Malware scanner?
Hi guys. There are a few hacked apk apps in my phone which are completely safe but Bitdefender raise alarm every scan.. I would like to tell him that that the apps are safe but can fund this essential option. Thank you very much!
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Need to block malicous links on Facebook app (mom clicks all kinds of links)
My mom occasionally goes to malicious links from the Facebook app and one time Google's Home feed even contained one of them. Does BitDefender mobile pre-emptively block these links or does it block the page after clicking it? And is the paid version needed, or does free do it too? I have experience with the PC version but…
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caller ID
Hello everyone. dose anyone know how to enable caller id on Motorola hyper one phone version 11. the power was turned off in my building for 5 hours which also shut my internet off .which is back on but my web protection kept turning off so I called Bitdefender customer support and I got a message saying my caller ID is…
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Diebstahlschutz Option fehlt
Hallo zusammen, ich habe zum ersten Mal Bitdefender auf einem IPad installiert. Allerdings vermisse ich die Option Diebstahlschutz. Kennt jemand das Problem?
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Signal Messaging App not working since installing Bitdefender on IoS
since downloading a installing the Bitdefender app a few days ago on my Iphone 15, the messaging app “Signal” has not been working. If Bitdefender is turned off, I can message and receive individual messages from contacts in Signal but cannot rejoin some group chats. When Bitdefender is turned on, I cant send or receive in…