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Sending SMS to lock stolen phone shows theif the unlock pin?phone
Using mobile security on two android phones I sent an SMS from one to the other containing the text bd-12345 locate In order to simulate locating a stolen phone. In order for this to work you have to include the unlock pin for the remote phone (eg 12345) in the SMS message you send I correctly got back an SMS from the…
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Sign with Outlook To Bitdefender Mobile App
Hello, We have been trying to sign into Bitdefender on Android, But it only has options for a Bitdefender Central Account, and Google. We have our Bitdefender Central account through Microsoft, and can't sign in because they is no option for MIcrosoft Sign in. We have always signed in with a microsoft account on PC, and It…
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AppLock Android- Lock BitDefender itself
Hi there, Using BD on Android (via BD Total 2017). App Lock works mostly fine for other apps, but how do i lock BitDefender itself ? It doesn't appear in the app list of the app locker, and if anyone can just access BD it's too easy to change app lock settings of other apps. Feels like i am missing something... THX A LOT…
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Samsung nullifies security on my android 6 tablet. Need solution ASAP
The new Android 6 effectively disables anti-virus and parental control on my Samsung Galaxy Tab E tablet because from the lock screen (without consent) new accounts can be created. I can't prevent my kids (or anyone) from creating a new account on the tablet or logging in as a guest and that new account will have no…
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HELP ACTIVACION
I could not turn my android smartphone with antivirus plus 2016, 1pc + 1 android, help !!!!
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Web Security Allow Accessibility vs. Secure Startup
I'm using Samsung Galaxy S6 with Secure startup and device encryption enabled. I just installed Bitdefender Mobile Security and did some initial testing on it. It seems that Bitdefender Web Security wants the Allow Accessibility to be turned on to enable protection. However if I go to switch the Accessibility for…
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Applock Mugshot
Hi, it's prob right in front of me, but i have been looking for some time now.... How do you delete the Mugshot from the applock on the mobile security? Android. Thanks Briar3753
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Bitdefender Mobile Security Giving Error Code:0
Has anyone encountered a problem with the Mobile Security these days when trying to scan the Android phone. When reaching around 70% of scanning It shows me "Scan failed. Error code: 0". Also can't connect to Bitdefender Central.
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App Locker
Hi, after unlocking an app, App Lock ask for the PIN again several times, even if the app has been in the foreground the whole time. The mobile is a Samsung Galaxy Ace 4 SM-G357FZ. Will appreciate help. Edgar
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Problem Installing Bd Mobile Premium Resolved
Just wanted to share my experience with folks. I own a three licence pack for BDTS2016 and recently purchased a smartphone. I went to the Bitdefender site and purchased a licence for BD Mobile Security. I then went to Bitdefender Central and my licence was showing as "0/1" android devices. I followed the instructions in…
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Mobile Security Applock Won't Prompt For Pin
Hello, Since a couple of weeks the applock no longer asks for a pincode so the apps are no longer locked. I've removed the mobile security app and reinstalled it. Since i use lastpass i guessed it might interfere somehow so i removed the lastpass app but the problem is still there. Android version: 5.0 Kernel 3.4.0 Mobile…
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Cannot Activate Bd For Android Samsung Tablet
Hi I have now purchased a 'BD for android licence twice' for this device. i.e. $14.95 x 2 = $29.90 Bitdefender Central shows the device, but says that there are no active subscriptions for it - and that I need to purchase a subscription (In spite of my already having purchased the licence twice). The product was installed…
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Bitdefender Mobile Security & Antivirus Retail New License
Hello, about the Bitdefender Mobile Security & Antivirus New License Retail...I bought a scratch card with activation code. On the card is written to make an account online on the Bitdefender site but not why. My questions are the following, assuming that I will make that online account...and I have activated the code on…
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App Lock Not Available
On my Samsung tablet AppLock suddenly doesn't work anymore. When I start Bitdefender, and click on App Lock I'm redirected to the general settings screen of the table while a message appears stating: Please enable Antivirus to use App Lock. Antivirus (Bitdefender) IS enabled and I can't find anything 'strange' in this…
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App Lock
Before the last update i could go into app lock and lock bitdefender mobile itself,was this option removed?In app lock bitdefender mobile is not listed? version:3.2.54.252
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Code Pin Problem
Hi ! Today I tried your Bitdefender Mobile Security and when I was tapping my new Code PIN I tap on "Ok" instead of "Erase" because I set a wrong code number and now I can't open any application on my phone. When I come on my Central account, my Code PIN was the "old" Code PIN not the new one, it didn't works, I don't know…
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Can't Login After App Updated Today
basic info: Product: Bitdefender Mobile & Antivirus 3.2.51.144 Device: Samsung Galaxy Note 4 OS: android 5.0.1 I have an active sub to Bitdefender Family Pack 2015 with over 260 days remaining. I have the Bitdefender software installed on all my desktops, laptops and mobile devices in the house it has ran smoothly and with…
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App Blocker Don't Work
Hi. After I updated my Nexus 5 from Android 5.1.1 LMY48B to Android 5.1.1 LMY48I App Blocker stop working. In App Blocker all looks good but when I open a "blocked" app this not request the 4 digit PIN.
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Mysterious Detection
I have the free Android version on my Nexus 7 tablet. Yesterday it said the aggressive adware was detected in the form of something called dkandroid.apk. I looked it up and found nothing. I told BD to remove it and so far everything is fine. What happened there?
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[fixed] Google Applications False Positive?
Is it just me, or are these applications showing up as a false positive? For a little while, Google Play Services was showing up on this list as well. Applications: Chrome Remote Desktop: https://play.google.com/store/apps/details?...sktop&hl=en Google Authenticator: https://play.google.com/store/apps/details?...ator2&hl=en
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Bitdefender Free Android Detects Androrat.a In Some Google Apps
So far it says the following apps have Trojan.AndroRAT.A: - Google Play Games - Google Authenticator - Google Keep - Google Calendar These are all obtained from Google Play Store, no 3rd party sources active. I noticed this after today's update of Google Play Games. Is it a false positive or is there something very funny…
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Activate Camera By Remote?
Is there a way to activate the tablet's or PC's Camera by remote (in a stealth manner) ? - if not, is there another product that will work with yours that you could suggest (till you guys come up with your own version) Thanks
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Can A Samsung Sm-t217s Use Sms Commands?
Can a Samsung SM-T217S Tablet support the SMS commands ? Mine says "GSM hardware is not acceptable. For this reason, you will not be able to use SMS commands with this device". THANKS !! Dont know much about these things... but Im guessing that mine may be a GSM device? - Please advise. and thanks again!
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Excessive Upload
Your Bitdefender Mobile Security has a serious bug in its functionality, or deliberate data mining functionality. On 2 separate android devices, Bitdefender has been uploading 649MB and 734MB respectively when connected to wifi. The uploads show in both the built-in Android data manager and 3G Watchdog Why is the app…
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Conflict Of Protection?
Thanks for the free 6-months from Softpedia promo. Please clarify. I understand that the Anti-theft and SMS protection cannot be enabled if you are already using the Moto G's Motorola Device Manager's Anti-Theft functions because they would conflict. So I have left it disabled and not activated Bitdefender as a device…
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Wear Messenger - Android. False Detection?
I'm quite sure that this is one of the widely used apps on the Google play store. can you please confirm if this is a legit trojan? I have also written to the developer regarding this. Android App Name : Wear Messenger
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Bitdefender Mobile Security - Without Google Play Ac
I recently got Bitdefender Mobile Security[.apk] from trusted site[not from Google play], installed and linked Bitdefender ac and activated keys on my friends no-root Android handsets. Most people don't trust Google and many of my friends too. So, they don't have Google Play ac/gmail ac for privacy reasons, Bitdefender…
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How To Stop Anti-theft Alarm?
I lost my phone and used the locate and the Alert feature in the web interface. The problem was the phone was left in my girlfriend's car and she had to travel for 40 minutes with the annoying Alert buzzer because there's no way to remotely turn it off once it has been started. I strongly suggest adding this feature )or…
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Bitdefender Mobile
Hello. I had an encrypted phone and SD card. Last week, when i renewed BD license, somehow, it did decrypt my phone ( it let full access without password) and, i assume, reset my SD card encryption. So i have no problems with the phone, but all the data on the card was lost. I tried to decript it with the same, old…
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Total Security Key Usable For Android?
I have 2 desktops and 2 laptops so I bought two 3 PC Total Security 2015 keys. i was hoping to use the two unused keys on my two smartphones, but I guess this cannot be done. Is this correct?