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Web Protection keeps turning off on Android phones? Here’s what to do
This article guides you on how to prevent Bitdefender Mobile Security’s Web Protection feature from constantly being disabled on some Android phones and tablets. Sometimes, even after manually reactivating Web Protection, it turns itself off shortly afterward. When this happens, Bitdefender Mobile Security for Android…
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How to install Bitdefender Mobile Security for iOS
How to install Bitdefender Mobile Security for iOS (full guide here) To install Bitdefender Mobile Security for iOS on your device, watch the video below or follow the steps listed in this article.
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How to install Bitdefender Mobile Security for Android
How to install Bitdefender Mobile Security for Android (full guide here) Bitdefender Mobile Security & Antivirus works on any device running Android 4.1 and up. In order to install the application, you can choose one of the methods described below. You can also watch the steps presented in the video below.
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Bitdefender Mobile Free does not start automatically in ZTE smartphone (Android)
Hi @agozob, i had Bitdefender Mobile Free installed on a phone ZTE of a friend of mine. It installed correctly and works correctly. The status icon appears next to the clock, so it indicates that it is active. However, after rebooting or turning off/on Bitdefender Mobile Free does not start automatically and in fact the…
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Bitdefender Mobile Security: Battery Drain On iOS. Any Fix?
Hi, I have an iPhone 13 pro and notice very bad battery life with bitdefender using 83% of the battery. Don’t think that was like that previously. do others have similar experience? Is there anything I can do to reduce battery usage without compromising security?
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Risk alert does not make sense relating to supposed app install.
I have Bitdefender for Android installed and for the past two days the dashboard has alerted me to an app that has supposedly been installed that represents a risk. However, I have not installed any apps in that period. I run the scan and when it finishes it says it needs to scan again. Once the scans are completed it says…
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BD Mobile Security For Android: After Device Restart, Web Protection Turns OFF!
Hello. Samsung Galaxy A34 5G (SM-A346B/DSN) BEFORE DEVICE RESTART: AFTER DEVICE RESTART: As you can see from the screenshots, after device restart the Web Protection module turns off by itself. Just to mention that before and after the device restart, nothing in the app's settings and/or in the Android settings has been…
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Bitdefender security keeps uninstalling com.google.android.trichrome library
I keep getting notifications about Bitdefender removing com.google.android.trichrome library during an install scan. This library is supposed to be part of the Android WebView and safe. So why was it removed? According to Play Store the app in question that was installed was Bitdefender itself. So this is very dubious.
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Double Scan
Hi All, For the last few months or so I have noticed an odd "issue". After performing a manual scan using Bitdefender mobile, it gives the usual no threats screen. Tap "got it" and it returns to the screen with the start scan option. However if I wait about 15-20 seconds another scan will begin and repeat exactly the same…
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BD Mobile Security: App Anomaly Detection Suddenly Turned Off. Any Help?
Hello everyone :) I just wanted to inform you that the App Anomaly Detection feature in the BD Mobile Security App was found disabled on not just my phone but also my mother's for no reason after the latest update (roughly within the last one or two days). This was perceived as a rather unpleasant surprise by the both of…
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Why Cell Towers Look Funny
Get 59% off Bitdefender Premium Security at https://bit.ly/BitdefenderTQ
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Why iPhone Owners Should Consider Using an Antivirus
When they unleash their campaigns, cybercriminals don’t differentiate between device type or OS. For example, FluBot operators – who typically target Android users – will switch to platform-agnostic methods like phishing if they catch iOS users in their net. Security has become an essential aspect for all mobile netizens…
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Bitdefender for Android and Google Phone Transfer
This isn't a problem, it's more of a community service comment. So I got a new phone for Christmas (yay!) and used Google's system for transferring settings and apps from one Pixel to another. Since Bitdefender was on the old phone, it auto-installed Bitdefender on the new phone. That was actually kind of impressive. The…
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The bug is back: The app you just installed requires scanning before being used
On android I am multiple times a day getting the alert notification: "The app you just installed requires scanning before being used" Except that I haven't installed any new apps. This has happened before, see the posts from last year, and it's happening again. I can only assume that somewhere inside Bitdefender there's a…
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App lock not working
I've noticed that the App Lock feature in Bitdefender Mobile Security works for a period and then suddenly stops. Any advice on troubleshooting or resolving this issue?
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App lock not working
This is a joke my app lock is not working again. I restart my phone and it works for 5 minutes or less. So much for secue security feeling
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bitdefender reports ipad ios out of date
HI. i have the latest ipad pro running the latest ios ipad software version 17.2 Bitdefender keeps reporting the ipad ios is out of date and should be on ios 17.2.1 This version doesnt exist for ipad and version 17.2 is the latest. version 17.2.1 is the current version for iphone. anyone else experience this or have a fix…
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Why does SMS scam not stay activated
Hi, Running Android 13 and Bitdefender I try to activate Scam and it shows it is working. Go back to close Bitdefender and it says Scam alert needs activating. Bitdefender is active in Notifications. Any ideas please?
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Isn't not being able to use Web Protection AND VPN an oddity/dysfunction?
Just purchased Bitdefender Premium for my Macs and iPhone. After almost being driven nuts by BD Central warning me that Web Protection has AGAIN been turned off I began searching for answers. I found, to my dismay, that both VPN and Web Protection cannot be used simultaneously on iOS! First, don't you think that problem…
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Why does Bitdefender say I need to scan a new app when I haven't installed one?
I haven't installed a new app in my phone in now than a month (except the uninstall/reinstall the buggy BD app), and just this week BD says I need to scan a newly installed app at least once a day. Does anyone know what's happening or how to fix it?
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Notification intempestive Antivol sur téléphone Android
J'ai régulièrement une notification sur mon téléphone Android qui m'indique "Activez Antivol pour retrouver votre appareil si vous le perdez" alors que Antivol est activé.
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BitDefender blocking my mobile bank app
Is there a way to whitelist my mobile bank app? When bitDefender is on my phone, it won't let it connect.
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Anomaly Detection app for Bitdefender Mobile Security
Read an interesting article here: https://avlab.pl/app-anomaly-detection-dla-bitdefender-mobile-security/
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Banned email
I'm trying to add my email for monitoring, says it's banned. Can it be reset? I need help fixing this?
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QUESTION ABOUT BITDEFENDER MOBILE SECURITY TRAFFIC CATEGORIES
Greetings! I just noticed numerous traffic categories in Web Protection. Most make sense; but, I see one that says "Illegal" and has a number of connections below it. What is this? I have no way ever done anything illegal. I don't use the phone for web surfing very often, occasional news or sports website or YouTube if I'm…
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Protect device administrator
How can I protect the app from being uninstalled? You can easily turn off the device administrator in the settings. With other apps there is a protection so that you cannot disable these settings. Unfortunately, it is also not possible to lock the settings with the app lock. The PIN is queried, but you can simply click…
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Bitdefender Free does not start when the smartphone is turned on.
I noticed that the new free version does not start automatically when the smartphone is turned on (no app optimization is set). After turning on the smartphone if I try to download an antivirus test app (EICAR) it does not recognize it and installs itself regularly. With previous versions this did not happen. Fix the bug.
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Mobile Security for IOS - web protection freezing internet access on Apple iPhone running IOS 15.4.1
I have had Mobile security for IOS installed for several months with no issues but I started having problems a few days ago with very slow internet. Today I could not access any web pages or use apps which need an internet connection. I noticed that the web protection part of the mobile security app was trying to turn on…
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I would like to know how to use the app lock with just my fingerprint I use on my Samsung phone
I would like to know how to use the app lock with just my fingerprint I use on my Samsung phone what is happening it is quite irratating I use the bit defender app lock but I thought using the phones fingerprint would be enough to open up each app but after the fingerprint opens the app the app lock pens up askingme to…
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Mobile for Android - how to remove floating bubble on screen
Would someone please tell me how to remove this bubble. I've looked in settings multiple times to no avail.
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How to validate email account?
i have tried numerous times to restore and get code. It’s not in spam or junk. Never shows up. I also un-installed and reinstalled. Still does not work.
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Not being able to turn on the "Web Protection" from xiaomi's android
I tried to find solutions but i coudn´t find how to turn on "Web Protection" from xiaomi's android. It says that it´s needed to find the "Bitdefender" app on the acessibility list, but there isn´t any list at all. Need some help.
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Sensitive data exposed BUT cannot change password as accounts unidentifiable
What are these data breaches please? I have no idea what the accounts and read even mean and there’s no link to follow… Please help
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Web Protection and VPN
I've just installed Bitdefender Total Security on my Windows PC and the Mobile Security app on my iPad. Web protection on the iPad wants to turn on VPN but I dont want to enable the Bitdefender one as I already use NordVPN. Can web protection work with Nord?