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Install of Bitdefender Parental Control fail on Windows 10
The Parental Control program/app does not install correctly for me. I have downloaded the Parental Control installation program "bitdefender_windows_…….exe" and ran it. But the program does not turn up in the Windows list of installed program. Below: Screen shot from Bitdefender Central on the internet. Text translated:…
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Parental Control is not working
Parental control on my kids computer hasn’t been working for months. I’ve reinstalled multiple times. It doesn’t read the time he’s spent playing. Allows him to play at all hours of the day. I’m very frustrated. I liked the old version because it actually worked.
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Parental control cannot block Facebook, instagram
Hello, I set up parental controls to block Facebook and Instagram, but I can still access them on my device. Can someone help me resolve this issue?
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When I installed parental control by child lost connection to Microsoft store so can't use their mod
Hi I configured parental control and checked Minecraft could open ok. It was fine. But when my child went to play they couldn't access all their mods and features they had, Microsoft store was blocked. I am not worried about them accessing that program so I tried allowing various options so it would be available to them.…
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Accidentlly installed Parental Control on my MacBook now no internet at all
I accidentlly installed Parental Control on my MacBook OS14 now I have no internet at all. I deinstalled every Bitdefender Product and deleted it from Bitdefender Central but still no internet.
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Epic Games Launcher and Fortnite not working with the new Bitdefender Parental Control
Both "EpicGamesLauncher" and "Fortnite" has been added to the content filter and set as "Allowed". I also added allowed exceptions for "launcher.store.epicgames.com" and "egs-platform-service.store.epicgames.com" from the "Prevented content access" list on my sons dashboard in Bitdefender Central. There are no blocked…
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New Parental Control not working with Steam payments or the "Revolut <18 banking app"
We just tried installing a (paid) game in Steam on Windows 11. Even though we explicitly "allowed" Steam in the parental control settings we could not process a payment. We had to uninstall Bitdefender in order to reach the credit card payment screen and pay. We then had to reinstall the parental control program again.…
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Where have the "screen time" functionality gone?
I no longer see the functionality for "screen time" within parental control. It seem to have been replaced by something called "daily internet time", which is not really the same thing. The new internet time functionality seem to just cut my children's internet connections without telling them it has done so. No prompts or…
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New Parental Control - Today's update - "No Subscription" message
I have the same problem as half_life below, but unfortunately it doesn't go away. I've restarted the unit, reinstalled both "Bitdefender Mobile Security" (v 3.3.236.2418) and "Bitdefender Parental Control" (v 5.0.157) and also removed the unit from Bitdefender Central. The error only occurs in the Parental Control app and…
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New Parental Control - Today's update - NO SUBSCRITION MESSAGE!
After updating to the new version available today, I receive a notification that I do not have a subscription to use. Strange because it was working perfectly, but does anyone have this problem?
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Half of image
Bonsoir, Je béénficie d'un contrat Bitdefender total security avec controle parental. Mais je n'arrive pas a finaliser le téléchargement de Bitdefender Control Parental sur la tablette de mon fils sous environnement android . Une fois le lien envoyé et téléchargé, une image tronquée apparait, celle du visage d'un enfant…
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Kids can stop app in the Android settings
Hello, Kids can simply stop parental control app from Android settings. Then app don't work more. Any idea? Thanks
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macOS screentime report in Central shows zero
Hi, does anybody else have this issue? I've added my sons MacBook Pro in Parental Control, and configured a maximum daily allowance as well as a few schedules (bedtime, etc). I consistenly get zero time displayed in Central for this device, although I know it has been used. What can I check to make this work? Thanks!
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Parental Control not Blocking Websites on Android
I've set up a child profile through my Bitdefender main hub and installed Parental Control on my child's cellphone which is an Android. The installation on the phone went through successfully and the phone is linked to my main control hub, but all of the websites that I assigned to be blocked on the cellphone are still…
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Parental Control Install
Good evening you all, I am facing problem installing Parental Contron on my son's tablet with Android 10. An strange image appears but nothing happens. Any suggestion ? Kind regards Gianluca
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Is there a way to allow blocked sites for specific time periods only?
If I wanted to, say, block YouTube during school hours (like 8am-4pm), can I do that with BitDefender? It looks like sites can only be completely blocked or completely allowed, but can't apply time windows on either? Or am I missing something? Thanks
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Will Parental Control Work On A Pc With One User? - 2023
A version of this question was asked in 2013 and no answer was given. It is verbatim what I am looking for so I am going to repost it here: My PC has one user account which everyone uses. I want to restrict internet access to certain times on the day. A very simple straightforward request, but I don't see a way to do this.…
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Bitdefender Parental Control showing wrong websites
Hello, I have bitdefender total security installed on a windows pc with parental control on it. I wanted to test this feature when I installed it and for visited websites it’s showing alot of websites that I haven’t visited at all. What could be the reason behind it?
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Kontrola rodzicielska - brak możliwości zainstalowania kontroli
Mam problem z instalacją kontroli rodzicielskiej na tabletach Galaxy Tab S6 Lite i Galaxy Tab A8. Wyświetla mi się takie zminimalizowane okienko jak na zdjęciu, mogę palcem przesuwać przez te informacje do pewnego momentu i nie mogę przejść dalej. Czy ktoś z Was miał taki problem? Pozdrawiam.
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Installing Parental Control on mobile, loops at Allow Usage Access
Hi, I'm attempting to install PC on a mobile - however when I get to step 10 (https://www.bitdefender.com/consumer/support/answer/1865/) I allow Access Control - but nothing happens - it just takes me back to the screen saying I need to allow Acces Control - even though it has been enabled. I'm going mad going over the…
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Locate Doesn't Really Work. Any Help?
I have tried this now several times with my child. It seems that i can get the location as of about 1-2 hours ago. This is not really very useful. Google can provide it right up to date. Am I doing something wrong or is the Locate system broken?
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My Kid's Screen Time Is Shown As 24/7. Any Explanation On That Matter?
Bitdefender Parental Control is showing that my kid is having a screen time of almost 24h a day, even during the night and during when he's at school, which is, of course, not true. :) The PC is powered off by using the shutdown option, so no stand-by and not hibernation, in case it matters in any way. So, how can this be…
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Blocking youtube
Hello, I've been trying to block youtube on my childrens computers using the parental controls. It doesn't seem to matter that I have entered both youtube.com and youtube.ca as blocked sites. Why isn't it blocking these sites?
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Parental Control Service Crashing on Windows 10?
Hey all, I'm new to Bitdefender, running a 30day trial to see if the software works for my family. So far, I'm a bit disappointed - I have the software up and running on a test machine, but I'm having major problems with the parental control portion. Specifically, the parental control service keeps terminating…
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Blocking Zoom links from Parental Controls when they are on the Safe List again
Bitdefender goes back and forth blocking sites on my daughters' computer. We have parental controls enabled, and have about half a dozen different Zoom links (from generic to very specific) that have all worked in the past to allow her to use Zoom, but it seems that every few weeks we have to get more and more specific…
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Is There A Way To Disable Safepay In Parental Control?
So I use Bitdefender for all my family devices. Including kids. I use a parental control app to limit children's access to the internet and social media. However, they discovered Safepay! Is there a way to disable it or lock it with a password. I ve been using Bitdefender for 2 years and it ve been great. I really do not…
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Embedded videos blocked by Parental Control
Hello, I have Bitdefender Total Security installed on few devices, one on them beeing used by my child - this one has Parental Control activated. There is one site (vezionline.net) for which I added an exception in the Allowed Exception Area. The site is opened, but still, the embedded videos are banned for viewing. The…
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Are we able to monitor my kid's search keys
Qustodio can do that, but I am not sure bitdefender can. It is a very useful feature.
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I am not able to see my which apps my child has downloaded on his phone.
I am trying to restrict certain apps my child has on his phone and also see his contact list. Though I was able to view previously now the only apps I am able to see are his settings and gmail. None of his contacts are visible. Is there something that might have gone wrong? I had to reinstall it because he was also able to…
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Parental control, switch on anf off and not working in Edge
I installed parental control to block inapropriate use of my laptop by my child. So as it is obvious the conected device to my child's parental control profile is my laptop. How can i easily switch off the parental control from this device in order to use it myself, without deleting my child's profile in Bitdefender…