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Latest SecurePass update brings smarter Autofill, security reports & more
The SecurePass journey has been a bit of a rollercoaster with its share of ups, downs, and challenges along the way. The latest updates bring meaningful improvements across the board and are designed to give users more control, a better experience and peace of mind. Below, you’ll find the highlights from the latest…
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Securepass app-level autofill
Does Securepass properly implement app-level autofill on Android? Because on my experience, it doesn't. For example, try using it with logging onto Telegram.
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Excessive 2-Step Authentication Friction on SecurePass (Windows & Android)
Hi everyone, I’m reaching out to share a significant pain point regarding the user experience with SecurePass, which I am currently using on both Windows (Browser Extension) and Android. The current authentication workflow is creating massive friction. Every time I need to access my passwords, I am forced to enter my…
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Abonnement SecurePass
Bonjour, j'ai activé ma licence secure pass aujourd'hui alors qu'il me restait 29 jours d'essai. Ma date d'expiration est le 15/04/2027, alors qu'elle devrait être le 14/05/2027. Pouvez-vous rajouter mes 29 jours manquants s'il vous plaît ?…☹️
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Is there a way to get rid of this incredibly annoying “Generate password” prompt?
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Is use/installation of SecurePass required to continue to use Bitdefender?
I got an email saying action required ! To upgrade from password manager to secure pass I do not use and never installed password manager. I have over 25 years with internet, and 25 year IPA. I will not have any data to export or import, in either case. Bitdefender good, but not since red-high alarm requiring action, by…
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SecurePass on Android phone using Google SSL
Morning all, I have had a problem recently where I cannot log into SecurePass on Android phone using Google SSL (Pixel 7, Android 16 running 5 March 2026 update). It keeps wanting me to enter 2FA but is not accepting any method once I enter the password. I don't have this problem either launching BitDefender Central or any…
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Alphabetizing drop down account list
Hi. I just upgraded from Bitdefender password manager to Bitdefender secure pass. Within the vault web page, I can sort the accounts alphabetically. But when I click on the Secure Pass extension at the top of Chrome and dropdown list comes up, it Is in a random order. I see no options to change it to alphabetical order.…
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Password Manager Chrome extension
Hello, all I am trying to export my passwords that i have saved in the chrome exetnsion to switch to the new programm for passwords. All tutorials etc. say to hit the menu button in the xetnsion and then export. The extension has no menu button that i can see. i have attached screen shots as you can see there is nothing.…
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SecurePass in SafePay now says "incorrect pasword"
From one day to the next, SafePay cannot open SecurePass (unblock) because now the password to unblock de vault is not recognized; in Chrome is running smoothly. This happened a couple of months after I upgrade from Windows 10 to WIndows 11. I already tried changing the vault password; also disable and enable the "use…
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How do I export data from Password Manager?
I have installed SecurePass. I am using FireFox. I want to export my data from Password Manager. I cannot find any export link on the page. How do I export data from Password Manager?
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safe pass. IMPOSSIBLE TO COMPREHEND
I have spent hours trying (a) to install this menace, and (b) just trying to get this accursed site to recognise the authentication code that you are emailing me - CHECK THE ******* LOGS! Finally succeeded in "(b). What is the bloody "Wallet"? I have never even seen this word in the UI. Just one of many infuriating…
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securepass chrome plugin.
hi folks. just recently my autofill feature is not working in my chrome browser plugin. The pop up with my login credentials appears on screen however, when i try to click on one of the options it does not populate the login form. Everything seems to be upto date and the plugin is showing as working. I am not sure what i…
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Password Manager no longer "remembers" password
Since the last Bitdefender update, my Chrome password manager will not remember the master password and makes me enter the master password for every browser session. I did not change any settings, and it is a real hassle to constantly need to enter my long secure master password. Thoughts?
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Forgot my SecurePass login password
Hello Members can someone help me on how to recover or reset my SecurePass password. Thanks
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Password Manager
Hello! After the Windows 11 update, I can’t log in to the password manager. It doesn’t accept my code or my master password. Thank you for your reply!
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Password Manager not working.
I'm using a PC running Windows 11. When I try to open Password Manager it treats me as a new user, asking me to set a password. When I try using either my existing one or a new one, the system grinds to a halt and I finlly get a 504 contact support error. I have, and the only response so far is a ticket number. Can anyone…
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(LATEST UPDATES) Disruption of Service for Bitdefender Password Manager [FIXED]
We are aware of a current issue affecting login access to Bitdefender Password Manager, and we understand the inconvenience this may be causing. The Password Manager service is delivered in partnership with a technology provider, and we are actively working together with them to investigate and resolve the situation. At…
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Password Manager Sign in problems
Been using password manager for some years now, but this morning, instead of the usual sign in page, I get a welcome message asking me to set a password as if I have just installed the manager. Trying to sign in just gets an error message a suggestion to contact support. The support page is not helpful as no specific…
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Error 504 upon inlog Password Manager
Dear all, Just now, I tried to login to my Password Manager using Firefox. Normally, you enter your password and all is well. This time, I got a screen on which I had to enter my password, and a second line to confirm my password. Moreover, the loading and inlog was very very slow. Eventually, I received the message…
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Unable to Log In Across Devices
I'm using Password Manager on my Samsung S25 Ultra, and Google Chrome + Windows 11 (both fully updated). The same issue is happening on both devices. The login never finishes trying. It just gives up without any messaging. In the past, it's not unusal to not be able to log in. Sometimes it just sits there, but I'm able to…
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PM stopped working after recent update
I had a recent update to bitdefender where it installed the update and restarted. Didn't notice any issues until today. Turned my computer on and the system tray icon was gone and so was the security widget. that has happened before, I had to reboot the computer and turn them back on and it is fine now. However, PM, when I…
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Why can't I log into the password manager using Chrome anymore?
Hello, I have had the password manager for at least a year now, and it works fine on my phone and iPad. My Windows PC computer recently updated, and I keep trying to log into the password manager from Chrome, but it spins. I tried deleting my cache and cookies, I reinstalled the extension, and I rebooted my computer.…
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Autofill suddenly stop working on windows Chrome
Securepass autofill suddenly stop working today on my windows chrome browser, it was still working fine yesterday. I switched back to old bitdefender password manager, and the autofill works fine. Appreciate any help, thanks
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Secure Pass trial expired emails even though Secure Pass is included in Total Security
Some time ago, I tried to activate a Bitdefender Secure Pass trial from the Bitdefender website. At that time, I received an email saying I couldn’t use the trial because I had already used one before. So I assumed it didn’t activate. Later on, I purchased Bitdefender Total Security (1-year subscription), which clearly…
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A few questions about SecurePass
What happens to my existing passwords at websites? I have 286 websites with passwords, If I setup SecurePass do they get deleted? If I cancel the SecurePass can I get those passwords back on the sites? Can I access websites from devices not in my 5 that I can setup?
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SecurePass Autofill is trying to autofill my info in browser search box
Hello, When I try to type something in browser search box, SecurePass brings to front a pop-up (in fact there are two on top of each other) with my info. I don't want to search for my personal info in browser. How can I stop it from appearing?
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Ive changed my password but when getting past a website the new password does not work?
Ive changed my password but when getting past a website the new password does not work?
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Is Password Manager included in Total Security?
I have just renewed my subscription and thought that Password Manager was included but it shows as a free trial option for 3 months. Is this correct and it isn’t included as advertised? Anyone had this issue.
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Password Manager keeps asking for Master password
Hi everyone, I am having trouble accessing my passwords in the Password Manager app. The app keeps asking me for the Master password "to unlock the vault" rather than accepting my fingerprint. I think it's been an issue for little over a month now. While I understand that it might important to fill in your password every…
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SecurePass Status - Is it ready?
I tried SecurePass for several weeks earlier this year and posted my response "Not ready for prime time". I went back to Password Manager. Has SecurePass fixed issues like auto updates on both Android and Windows? I depend on a reliable passowrd store and would like to avoid working through password tool issues while…