Should you wish to share it with us and the rest of the world, you can use the link below:
https://www.trustpilot.com/review/www.bitdefender.com
Your feedback is highly appreciated and will help us find the areas of improvement and further enhance the experience you have with Bitdefender.
Thank you!
Privacy
Discussion List
-
Is Safepay still safe if the free VPN allotment has been used up?
I'm using it only on Win 11. I never do financial stuff on my phone. Would Safepay work with a different VPN such as Proton?
-
Bitdefender Firewall Rules - checking default settings
Is there a way to check to see if my rules on my Fire Wall settings are default, asking as I do not seem to be getting some notifications that I used to get prior. I only see the option to reset rules, when I open it I get a box that says Confirm Operation, then reads -The current rule set will be deleted and the default…
-
Buna ziua. Am un PC cu Windows 11 Pro dar in Bitdefender figureaza ca Windows 10.
Buna ziua. Am un PC cu Windows 11 Pro. Asa apare in setarile lui. In setarile Bitdefender Internet Security apare ca fiind Windows 10. Sunt confuz.
-
I get it that it's necessary to change passwords after a hack but is it necessary to change email address on sites like Amazon?
My financial institution advised changing passwords after insuring that my PC is cleaned of any viruses. I've done this but an Amazon rep recommended that I also change my email address. Is this good advise and why or why not? Thanks!
-
How Do I Remove | Disable | Exclude My Files From Being Used by Copilot?
I have been a loyal BitDefender user for 20 years, trusting its Antivirus engine enough to allow it access to my most personal, private files and data. Now I am concerned about my privacy. When Win 10 support ended, I completely opted out of the Microsoft 'ecosystem.' When I saw that the MS Copilot LLM is embedded in the…
-
SecurePass and Credit cards autofill
Hello, I upgraded from Bitdefender password manager to the new Securepass. It seems to be working well, autofilling my passwords, but it does not offer me an autofill for the credit cards i loaded into the Securepass system. They don't even show up in the securepass menu if i click the extension icon (in Firefox). How do I…
-
Is Bitdefender even usable with Claude?
I'm finding so many things in Windows are harmed by BD. The latest is Claude - it can't do work even when added to exceptions, due to BD intercepting things. And that's after I found it constantly interferes with NordVPN. Clearly, it must support VPNs other than BD's own, right? I really don't think BD can survive modern…
-
My bank is now using cookies, Bitdefender is blocking access to my bank
Just tried to access my online banking Via "SafePay" , and couldn't get into my bank online,,,, I kept getting Error messages.. My Bank's website is now using cookies, they let you choose which ones to turn off or on, such as "necessary" , "functional" , "advertisement" , and "Third Party" cookies… I shut off all of them…
-
Safepay issues with Fidelity
Hello, I am unable to log into Fidelity using Safepay. This started within the last week. My Bitdefender version is 27.0.57.313. I have seen this issue posted here before with suggestions to update to newer versions, though I believe I am on the latest version. Safepay has always had some glitches with Fidelity, usually…
-
Removing SafePay or Password-Protecting it to Prevent Kids Abusing it for Unauthorized Browsing
I love Bitdefender as an Endpoint protection product for my 10+ devices. I also use Bitdefender's Parental Control feature to prevent my kids from surfing the filth of the Internet. However, I recently discovered that they can use SafePay to bypass any URL filtering I have in place (Qustodio, or the very own Bitdefender…
-
Recurring McAfee Pop Ups
There were several posts asking about unwanted McAfee pop ups? The latest appeared to be one by David Dittman on Oct 19, 2024. There were several responses for possible solutions, the accepted answer by Flexx on Oct 20, 2024. However, this answer did not clear the issue for me, as I commented. This post was somehow closed…
-
Anti tracker: single site behaviour
Hi, My newspaper's website, www.repubblica.it, has videos on it (including on the home page). In order to view them, I have to add the site to my exceptions list. Is there no way to avoid this by simply removing the protections that prevent it from functioning properly? The default protection is fine for all other sites. I…
-
In SafePay environment, my screen will close every 60 seconds. Is there an adjustment to control?
I have spoken with the tech person at my local library and they were unable to help. I am not tech savvy. Unable to figure out. Does anyone know how to stop the active screen from closing every 60 seconds. Can still do work, just need to keep reopening active screen. This occurs in the antivirus plus program. Is there an…
-
Safepay
Again with Safepay……I had saved my banking info on Safepay but this time when I attempted to log in to the banking site it failed. I had to sign into Bitdefender which appeared to bring up Google when I went to sign into the banking site. Banking site did not recognize my login information. Frankly Safepay seems to be more…
-
New Standard in Tech for Secure Communications & Preventing Breach of Data
As technology evolves, secure communication and data privacy are becoming top priorities. New standards like stronger encryption, privacy-first app design, and better protection against data breaches are changing how we communicate online, but the question is, are they truly effective? Share your opinions or ideas: Are you…
-
How to turn off Safepay notifications?
I hate notification popups. I do HATE them with all my willpower. Please explain how i am supposed to turn off safepay notifications? I have restarted PC multiple times, popup will not stop appearing. Bitdefender is great product, but bugs like that makes me hate it. PS. clicking "not for this page" also doesn't do…
-
There is a recurring problem: an error in the camera's protection, as shown in the image.
What caused the problem? I clicked "Fix" and it was fixed. But the same problem keeps occurring periodically.
-
Safepay not compatible with Tesco Shopping
I use Bitdefender Safepay for connecting to Tesco Shopping. But when I try to connect I get a message saying the browser has failed some security checks. Safepay works with all the other online shopping sites I use. Can anyone suggest a solution? Thank you.
-
Where is the processing carried out for Online Threat Prevention?
Many of the components of the Online Threat Prevention feature, state that they "Checks every web page you access for X" is this processing carried out locally on my device, or are the websites visited checked on Bitdefender's servers? My concern is if Bitdefender is processing every web page I visit on their servers, this…
-
How can I use Safepay for Banking Payments in Switzerland ?
Finally, Safepay is also compatible with UBS e-banking. In Switzerland, I always receive my invoices with a QR code, which I can scan in the banking app when making payments. Safepay doesn't allow me to use the camera, so I can't pay invoices with it. With Bitdefender, I can specify programs (e.g., the Firefox browser, but…
-
Why won’t the help when someone legit signs onto network
then somehow escalates their own privileges and takes away your ability to do dhit even with admin accoun, and laughably changes ur password so you can’t use bit defender but they can mark all ur private photos and work files and even windows files ad Trojan 3.5 wherever and quarantine it all…. I say there waiting for help
-
Safepay problem reappearance
Hello. Safepay appears to not connect to the VPN even when it is enabled. It also does not activate the VPN (with the relevant option enabled). The problem reappears after the latest updates.
-
SafePay locks my screen
SafePay has locked my screen with its swirled water pic. I've read 1 post from 2023 that has no answer other than it was referred to some dept. I've tried: Task Manager was unable to end SafePay program from running. Rebooting. Pressing the ESC key. Nothing. I've had other minor issues with SafePay I'm NOT impressed with…
-
Safepay not accepted by UBS Switzerland for e-banking
Tried to used safepay (version 30.0.27.105 update date 26.09.2025, windows 11) on usb.ch and customer e-banking and got the following error message (no screen print possible): Your browser version is outdated The version of your browser no longer meets our technical requirements. We kindly request that you install the…
-
Parental Controls not blocking certain games, run locally from out of Steam
I have seen a few posts having issues with blocking software now there is no .exe options. I have set up parental controls for my son, under the latest update system, to block games until a certain time in the evening, so he has time to do homework before playing. This works for most but some games are getting through.…
-
Safepay
Hello, I was glad that Safepay was finally available after a month of non-operation but unfortunately the application still has problems : it does not open automatically - as it should do when it's specified - when I open a website in Google, DuckDuckGo or Ecosia. Any ideas? Thanks.
-
Unrecognized addresses in Google
I recently looked at my Google account personal info tab, and in the personal info addresses I saw that I have home and work addresses set to locations (using coordinates) that I have never lived in or worked but are in the same city that I used to live in a while ago. I'm sure I haven't personally set up these addresses…
-
Galaxy Book Experience conflicts with Bitdefender Safepay secure browser
I have opened an official ticket with Bitdefender Technical Support (ticket no. 1010546612) to investigate the behavior of Safepay. Logs generated by Bitdefender’s Support Tool were submitted, including video recordings of the issue. After analysis, Bitdefender confirmed that there are no internal faults or corruption in…
-
Beyond Antivirus: What other steps do you take to protect your online privacy?
Hey everyone, Bitdefender does an amazing job protecting us from malware, viruses, and network attacks. But we all know that in 2024, digital privacy is a much bigger battle that goes beyond just traditional threats. I'm curious to know what other tools or habits everyone here uses to build a more complete privacy shield.…
-
Bitdefender interfering with rendering of Reddit on pc web browser
Seems that I can no longer bring up reddit properly on windows pc (brave, google edge). Just started having this issue yesterday. Have tried the suggested troubleshooting, but nothing seems to work other than removing Bitdefender. Is this a known issue with the latest version of Bitdefender?
All Time Leaders
-
17022 Points
Flexx -
6801 Points
Scott -
3043 Points
fedor -
1972 Points
camarie -
1366 Points
Andrei_S Enterprise -
1297 Points
TaxiMagicien42 -
1023 Points
Nunzio77 -
921 Points
Petersl -
824 Points
Yann A. -
787 Points
Math_Matei
Categories
Popular Tags
- bitdefender 348
- bitdefender total security 334
- windows 10 199
- firewall 191
- malware 189
- help 171
- vpn 159
- bitdefendervpn 146
- antivirus 145
- Installation 133
- total security 121
- update 119
- android 117
- Security 117
- Mac 112
- Sent to Devel 111
- support 105
- windows 104
- safepay 102
- vpn connection 102
- password manager 97
- false positive 95
- gravityzone 91
- subscription 83
- bitdefender antivirus 82