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Bitdefender opens main and Scam Copilot windows on every new or restart of Mac Book
How can I stop Bitdefender opening main and Scam Copilot windows on every new or restart of Mac Book? I want it to only boot in the background
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How long does full system scan take?
Hello, I'm using a Mac, 3.4 GHz Quad-Core Intel Core i5, OS Ventura 13.7.4. As it was running a bit slow I decided to do a full system scan, So far this has been running for over 90 hours, has scanned 21 million files and only seems to be about half-way through. Is this normal? Regards.
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Mac OS Recovery Disk
My Mac OS got infected by malware that keeps crashing my Mac and that now is preventing me from being able to login, and BitDefender didn't prevent the infection. I now need a Recovery tool to boot from to disinfect my Mac and it appears that BitDefender removed this valuable feature 5 years ago??? The Environmental scan…
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Traffic light and Adtracker, Privacy warning and Data
HI all New to Bitdefender on Mac OS and iOS. Have a query please. Before BD I have sophos home and it was simple. A top of the screen popup that ran an antivirus on a schedule or you ran it manually. Macs are safer than Windows 10/11 PC's and this software was fine. SO I upgraded I thought to BD and it looks great and has…
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Very high mem usage on Macos Sequoia
Hello
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JS:Trojan.Cryxos.14104
I received the following message in Bitdefender. When I navigate to the Data folder, there is no folder "tmp" so I cannot go further to manually delete the threat. Please advise.
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Bitdefender Dashboard and notifications
Bitdefender Dashboard keeps recommending I turn on notifications even though they are all enabled in the Mac System Settings. How do I prevent this re-occurring?
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WHY is nobody talking about Banshee INFOSTEALER
having a paid subscription i wonder why after it has been known for over half a year with a recent This seems a pretty serious danger update Nobody is talking about the Banshee? this some serious stuff but now i doubt Bitdefenders capability just a random link…
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Safari - Bitdefender VPN prevents downloading of pdf from my energy supplier's site
If I request download I get a "Safari Can't Open the Page" error with a long address. If I stop Bitdefender VPN, the request runs and downloads the required pdf. This does not happen on all websites. I've tried split tunneling to no effect. Anyone got any ideas?
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bitdefender trojan.generickd.74980773 - false positive?
I got this trojan on my rather new macbook. Is this a false positive? I got it in the path /Users/cedric/library/mail (see added picture). I thought macbooks usually are safe of trojans? Thanks a lot!!
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Help!! - Mac Bitdefender Shield turned off?
Mac Studion Sonoma Bitdefender Shield is showing as switched off, Nothing I have tried (Uninstalling Privacy & Security etc) does not work. I have not updated my OSX to Sequoia .. Any solutions out there? Thanking you in advance
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Scam Copilot
There really needs to be a way to disable the scam copilot. The constant popups are annoying.
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ethminer-m1 quarantined by Bitdefender
I was looking Inyto ETH mining and came across https://github.com/gyf304/ethminer-m1/releases/tag/v0.19.0-alpha.0-m1 Bitdefender immediately quarantined due to Application.MAC.Generic.2154. Any advice?
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Toegang van Bitdefender tot je Google-accountgegevens.
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Suspicious.cloud.13 Part 2
Today, Bitdefender Antivirus for Mac posted two "Threat successfully deleted" messages. QUESTIONS I would like to understand more than what's stated in the previous "suspicious.cloud.13" post ( Suspicious.cloud.13 is a cloud based detection by bitdefender which is independent of signature based detection that is created by…
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Bitdefender: Safe
I deleted from my gmail my Bitdefender: Safe folder. I didn't realize it would wipe out emails I needed. I cannot get them back from Gmail, wondering if I can get them from Bitdefender?
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macOS Bitdefender Ultimate Security Plus
After months of hesitation for using things such as Bitdefender's spam filters, VPN, etc., I finally became convinced to use everything and upgrade to ultimate security plus. I really like it, but one thing that I have found annoying is the scam copilot. I would like to disable it — or at least remove the scam copilot chat…
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Did I compromise security by manually removing com.bitdefender.dmg from scanning exception list?
I recently saw that com.bitdefender.dmg was in the scanning exception list. I removed it from the list, thinking it was some sort of bug. I later found out from the forum post below that this is expected behavior. I haven't seen the exception pop up again during scans, including scans of .dmg files. In the explanation for…
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Chrome Web Protection - Adding Exception Lists
I never thought I would enable this, but I ended up enabling it. Bitdefender has gradually settled in and I'm starting to trust it more (although not a fan of all the frequent things reminding me of things to use — like the password manager as I am very loyal to Bitwarden). For the Chrome extension exception list, can I…
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Updated my Macs to 15.0.1 and now both Macs show Bitdefender expired
I Updated my Macs to 15.0.1 and now both Macs show Bitdefender expired. I tried to reinstall and disable/enable full disk access but to no avail. My Macs: M1 Pro MacBook Pro and M1 Mac mini Please advise. It was working fine on Mac OS 15.0 but after updating to Mac OS 15.0.1 and it stopped working.
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Where are my Bitdefender Scan logs Stored?
Where are my Bitdefender Scan logs Stored? Thanks!
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Repeated versions of the same threats via Safari
Bitdefender detects and deletes the threats, is there a way of finding out who sends them?
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Firewall , alert mode - error
I have a problem with the firewall. Bitdefender itself is letting all my traffic go to the network and the “alert mode” option turns itself off. I noticed that this happens when using Office365 or Exell. You can't even turn on this blocking because it bounces to off. The worst part is that the firewall itself lets go of…
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2022 MacBook M2 + BitDefender not detecting hijackers - why?
I have a 2022 MacBook M2 running on Sonoma 14.6. I have had Bitdefender Central & VPN installed for over six months. 1.Trovi Some weeks ago, after regularly being stopped from browsing by ‘Trovi’ when using Chrome, I deleted the browsing history, removed Chrome & re-installed it. Trovi is no longer stopping me browsing but…
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Anti-Spamware Keeps Turning Itself On
I have anti-spamware turned off, but it keeps turning itself back on. Is there a reason for this? Also, I'm receiving notifications of things being blocked (latest was an AWS server) by the firewall even though the firewall is turned off. I'm about to uninstall Bitdefender from all devices. This is turning out to be more…
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Ability to Remote Start Scans Minimized
There needs to be a way to remote start a scan without windows becoming visible. It's intrusive if I remote start a scan on my daughter or wife's computer.
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scan
When I want to do a full scan it suddenly stops in the middle and doesn't continue after running for hours, how do I solve this?
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How to remove time machine backup from a retired machine
I have a time machine drive that is getting full. it contains the active time machine backup for my current machine plus inactive time machine backups from earlier machines with different names. I see a directory for each machine in /Volumes/My Book for Mac/Backups.backupdb . I would like to remove the content for old…
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Can't start Parallels Desktop unless I disable BD protection and reboot
I've been running BitDefender and Parallels Desktop on my Mac for years but recently have had problems starting Parallels Desktop. It turns out that if I disable Bitdefender and reboot then Parallels starts up fine. I tried configuring Bitdefender to ignore the Parallels application but that did not help. How can I get…
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Mac Monterey hangs
I have a strange problem. Sometimes, and I haven't been able to find when, my Mac hangs. I can move the mouse but I cannot click on the window to change the frontmost application. After a while, the login window appears and I have to login again. This can take 45 seconds to 1 minute. Any hint? My BitDefender Antivirus for…