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macOS Threats Are Evolving. Bitdefender's Protection Should Too.
I've always appreciated the care Bitdefender puts into their consumer products, anyone can bring much of the security Bitdefender sells to businesses to their home, at this point, the Windows antivirus is a mature and complete product. I think you should allocate more resources to bringing the Mac counterpart to the same…
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Mac Book keep deleting Bitdefender .
I have to download Bitdefender almost every 2 days. The app will just disappear on its own . Anyone ever experienced this?
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Quick scan and System scan crash on Mac Catalina OS
Hi, I am trying to run both a quick and a system scan (launching manually) on my Mac (Catalina OS). Both crash. Has anyone experienced this problem? Any help is really appreciated. Thank you.
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detection of Generic.PY.Ferret.D.****** in uuidtext folder ?
Dear all, thanks for this community on Mac. I really enjoy Bitdefender Security, but I got strange symptoms last week with my iMac. At the end of a Fullscan (12th November2025) (iMac-ventura) finishing with “no threat detected”, I got notification : "Generic.Py.Ferret.D.E8127119" located…
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How to stop scanning of DVD and flash drives in Bitdefender?
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10.2.1.5 ON MacOS Ventura ... Scan management
Have read the User Guide and Internet answers… in the user interface there is no option for scanning management… I have been running a system scan that has only covered 1000 files 184628→185720 over the last eight hours, and the files are in /.nofollow …. but only PDFs and JPEGs. I can see that the CPU use is only minor…
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Why does bitdefender block my outgoing mac mail and/or gmail?
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Ads going to Calendar
Hi All. New to Bitdefender, and to this group. Recently, like for the past week, I've been getting ads that are going directly into my Calendar. It appears to be a "phantom email". Self made up word, email that doesn't show on my iphone, but does flash momentarily on my iwatch and on my windows based laptop. The email…
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I have a Dangerous Threat on Mac from aceonaillake.com
I have a trojan on laptop from aceonaillake.com I keep getting popups at the right hand corner telling me my Mac has been hacked and I should click on the message to get rid of this. When I click on the message it takes me www.aceonaillake.com Bitdefender blocks the opening of the page but I want Bitdefender to get rid of…
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Bitdefender blocking Mac cli commands
Bitdefender is blocking cli commands like /bin/mv and prompting for password. How can I allow permanent access for standard posix commands?
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opencore-patcher
Having recently upgraded to Ventura I have just experienced the problem others have had with scanning. However, I have complete confidence Bitdefender tech will solve the problem
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"Mac infected" messages and trying to sell every 15 minutes
To my knowledge this started sometime in the last week and only recently noticed these messages on the Mac OS 13.4.1. I've run the Bitdefender System scan and it did not stop this. Messages appear every 15 minutes. How to get this to stop?
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Interference of bitdefender with terminal ?
I am struggling since months with the fact that each time I install Bidefender, I start to have issues with the terminal. Opening MacOS terminal, each time open bitdefender with a POP-up of asking to allow or block a terminal command that I didn't ask. Not sure my Macbook is infected or not. This is happening on all 3…
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Reveal in Finder
Hi all, first post. I occasionally find that my Antivirus (v9.3.0.12) cannot remove a threat and asks me to do it manually. In the online help it says The scan log indicates there are still unresolved items. How do I remove them? The unresolved items in the scan log may be:● restricted access archives (xar, rar, etc.)…
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git commands always asking for permission.
whenever I git add/push/commit/etc, it always asks if I should continue allowing git from modifying files. I've tried uninstalling and reinstalling Bitdefender, but couldn't do anything. How can I prevent it from constantly prompting me with this? Here is the full message: """ Previously allowed application git was blocked…
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Can You Help Me Determine If Bitdefender Agent Is Working?
Every time I login Mac I receive BD notifications (100!). I try to open them but can't . I try to login to BD Agent (att) . BD ID, psw, 2FA are all accepted . BDA then pops up request "Bit Defender Agent ... wants to make changes" for my Mac psw . I enter the password and nothing happens . It doesn't look like BDAgent is…
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I Need To Logon With My Account On Bitdefender Agent Every Time I Open My MacBook. Any Help?
Since a while every time I reopen my lid of my MacBook Bitdefender Agent aks for my credentials to use Bitdefender. In the meanwhile it isn't running. After I put in my credentials it works again. But the next time I reopen my lid, it wil ask me again to sign-in. How can I prevent this from happening? I reinstalled the…
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Anyone Else Keep Having MacOS Client Log Out?
I have four MacOS machines on my network. 3 MacBookPro Touchbar based and one pre-touch bar MacBookPro. I also have Windows and Android devices on the account that don't have this issue. The three touch bar macs which are most frequently used keep forcing me to log them back in via the BitDefender AV Agent every day or so,…
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Macbook Quick Scan, System Scan, and Custom Scan were greyed out.
I had the Bitdefender options greyed out on my Macbook macos for Quick Scan, System Scan, and Custom Scan. So I went to the upper left main menu, Actions -> Custom Scan ...then it popped up the previous 'results' type page from my prior single file Custom Scan...it was still waiting for me to hit the "Close" button from…
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High CPU On M1 Max Macbook Pro Draining Battery. Any Help?
I have noticed my battery is draining quickly on my M1 Max Macbook Pro. On investigating, I am seeing BDLDeamon at 196% for long periods. Is this a bug? How can I reduce the cpu usage?
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Apple Mail content is blank for 20-30 minutes
iMac with Monterey For quite some time I have been having issues with Apple Mail. First, I constantly have to use the "rebuild mailbox" feature as message titles, senders, and content were frequently mismatched. Now, when a message arrives, it will appear in the preview pane but when the email is selected the header is…
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What Do I Do If I Am Being Hacked?
I am only a Single user, using Spectrum as My Provider. I only have a modem and router from Spectrum. I do recognize the two IP addresses ending in 128 and 158. I am trying to determine how to fix my network if there are issues. I am seeing IP addresses I don’t recognize. I have only Mac devices. I do not have an iMac.…
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Terminal Commands Blocked
I have an issue whereby BitDefender blocks the command every time I enter a command in the terminal on macOS (e.g. mkdir, touch, mv). I am given the option to authorise the command by entering my password; however, I am only given the option to allow this for 5 minutes. I have allowed application access under ransomware…
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BD returning CVE-2015-5097.Gen for python package (Pillow 9.0.1)
Over the past month, BD has been returning a false positive for a standard file included within a package underlying python (specifically Pillow 9.0.1). It appears that the issue is Pillow 9.0.1 fixes a previous vulnerability, however Bitdefender is still flagging a crash file as CVE-2015-5097.Gen I have done some research…
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Bug in 9.0.4 Full Disk Access issue.
This update is causing an issue where, when I open the interface, it keeps asking me to give BD full disk access in System Prefs. The problem is, it already has full disk access. And the pop up will not go away and BD just keeps cycling until I force quit. I now cannot use it. I'm in Mac OS 12.2.1
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Is There A Firewall In BD Total Security For Mac?
I can find no Firewall settings in the Mac version of Total Security, unlike in the Windows version. Does this mean there is no Firewall? I'm a little concerned if that is the case.
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MacOS "Chat Protection"????? No documentation, etc.
Today's update required a reboot, which I did. It apparently adds "Chat Protection", so I went ahead and enabled it. It scanned back messages and came up with a threat (see attached; the threat also shows up in my Bitdefender Central account online). I can find absolutely no documentation on this "feature" anywhere. The…
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Are there plans to expand capabilities to other browsers and email service providers?
Hi All, As a recent convert to Bitdefender I have been delighted by a number of the capabilities included in the Ultimate Security package. One area which is a touch frustrating, however, is that certain of the email and browser capabilities are not afforded to the Browsers I use or my email service provider. I imagine…
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Why are there significant differences between system scans on my MacBook Air?
Hi All, I am a touch baffled (default setting for me in matters IT !) by differences in system scans carried out on my MacBook Air with BD Ultimate Security. Some scans have taken less than a minute and the log shows single figure thousand items scanned, while others show differing logs results with some showing over a…
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Mac folders in Outlook cant delete
I have already disabled the mail protection from Bitdefenfer on Mac but the folders stil remain. How can I delete these folders in a Mac Outlook Gmail account.