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Inquiry regarding the safety of "Camomile" software for CPU undervolting/underclocking
Dear Bitdefender / Experts, I hope this message finds you well. While searching for solutions to reduce my laptop's CPU temperature, I came across an open-source software called Camomile (used for lowering CPU frequency/underclocking to reduce heat). Before running it on my system, I wanted to consult your expertise: Is…
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Ransomware Remediation: How can I switch on Ransomware Remediation?
I am not the only one who is not able to switch on Ransomware Remediation. When I try it the button always switches back and stays gray. I tried it also with the administrator, but also with no success. I hope anybody can help me. Thank you Francesco
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FilterManager Event ID 3 related to Bitdefender Virtual Disk on Windows 11
Hello, I would like to report a reproducible FilterManager event related to the Bitdefender Virtual Disk on my Windows 11 system. After installing Bitdefender Total Security, I consistently observe the following Windows system event: Event ID: 3 Source: Microsoft-Windows-FilterManager Device: \Device\Harddisk4\DR4 Final…
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Windows desktop
How to remove protection in private window
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Regarding the Availability of Bitdefender Personal Edition Virus Definitions and Cloud Features in Mainland China
I am currently studying at a university in Hong Kong and am about to graduate and return to mainland China. I am currently using a Bitdefender personal product (Antivirus Plus) in mainland China and would like to ask: 1. Are virus definition updates stable and accessible in Mainland China? Will there be frequent connection…
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Turn off Email Protection
There does not appear to be a way to turn off email protection. Since Email Protection was activated I can no longer download my email from gmail into outlook or thunderbird. I also cannot sign into my account. It says there is another device signed into my account and I have to wait 6 hours before trying to sign in again.…
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Bitdefender Randomly Blocking Safe Applications After Recent Update
After the last Bitdefender update I noticed that some trusted applications on my PC are being blocked or quarantined even though they were working fine before. A few programs fail to start and sometimes Bitdefender shows suspicious behavior warnings without clear details. I already tried adding exclusions but the issue…
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Is it Safe to turn off Windows Defender with Bit Defender Premium Security
Windows Defender is causing problems with some of my Ham Radio Apps. Is it safe to turn off Windows Defender? What parts of Windows Defender should I leave running? Thanks Walter
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Glasswire Install Process Detects Malware?
Hi everyone, I just tried to install the latest build of Glasswire, and it detected malware. I want to upload it to the labs for analysis, but the file is above the size limit. If I scan the installer, nothing is detected, but if I run it, it detects the malware. Is there any way to send to Bitdender? I am running Total…
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Stubborn Heur Virus or False alarm x8?
This keeps appearing on my computer (Via Bitdefender Free) Heur.BZC.PZQ.Boxter.1174.786BAC69 Description Files we deem dangerous can harm the device, gather personal information or operate without your consent for illicit purposes. Blocked file…
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Stuborn Heur Virus on PC, Bitdefender blockin
This following virus has appeared on a device that I covered 7 times already Heur.BZC.PZQ.Boxter.1174.786BAC69 Description Files we deem dangerous can harm the device, gather personal information or operate without your consent for illicit purposes. Blocked file…
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I trust your word and not the words of others regarding Bitdefender Plus.
Hello Bitdefender experts, I bought Bitdefender Plus last week. Someone told me the lightweight version is weak and I need to buy Total Security. Is Bitdefender Plus as strong as Total Security, the core of the protection? As you mentioned before, Bitdefender Plus is a very good lightweight version. Does this mean I have…
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Can't install Ollama
Hello, Trying to install Ollama AI (from original ollama website) using the powershell command irm https://ollama.com/install.ps1 | iex Bitdefender refuse to install due to a (probable) false positive for Heur.BZC.ZFV.Boxter.341.110DF726 What to do? Thanks! MB
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Claude Code Stealer (n0kk)
Hello, I wanted to share here something I found while watching a youtube video, that I believe should be covered by Bitdefender, but I want to hear your thoughts on this. I'm not the one who found out about this, it was a security researcher named n0kk (https://www.youtube.com/@xn0kkx), that posted this youtube video in…
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Comparison: Is Bitdefender Antivirus Plus as powerful as Total Security?
Hello Bitdefender experts, First of all, I don't have enough money to buy the full Total Security product. My question is, does Bitdefender Antivirus Plus have the same strong basic security engine without the add-ons, and is it sufficient without me having to worry about security?
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bdntwrk conflict
Hi! I have Windows 11 Pro and recently installed Windscribe VPN. I hope someone can help with this. This is the message I'm getting… Windscribe has detected that bdntwrk is using a high amount of CPU due to a potential conflict with the VPN connection. Do you want to disable the Windscribe TCP socket termination feature…
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Cancelling my subscription - Talk to a human over the phone
Support: If you encounter issues, you can contact Support or call their member services line at 1-855-574-4.3.1.3. I did talk with a customer representative whom I called at 1-855-574-4.3.1.3, and the rep was lovely and helped me cancel what I thought was my bitdefender, but changed to bitdefender Premium Security as I…
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Bitdefender blocking Office 365 licensing and activation
Product: Bitdefender Total Security | Build 27.0.58.324 OS: Windows 11 Enterprise 64-bit, version 26H1 | Build 28000.1836 Office: 365 Business Premium I've had a lot of issues with Microsoft Office 365 not activating and coming up with an account error. After too much troubleshooting and tweaking settings, I've confirmed…
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Firewall alert window problem
Hi. It's me and firewall alert mode problem again. When a user is playing video games in fullscreen, the sudden appearance of an permission alert dialog can cause: 1- The game window to minimize at inappropriate times 2- The user to misclick on the dialog because they were about to move the mouse and click, unintentionally…
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DCOM port not in stealth mode - is that a problem?
Forgive my lack of networking knowledge. On a whim, I ran a port scan of my PC using a website called "Shields UP!!" (https://www.grc.com/shieldsup). I've done this occasionally in the past when I've been using different firewall products, and it has always given a "pass" result showing all ports in stealth mode. This is…
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Possible false positive detection
Yesterday I opened an official modpack on curse forge called All The Mons version 0.17 something, the version before the latest. When I opened it bitdefender went off saying I had a trojan generic. All files flagged were related to the mod crash assistant. C:\Users\name\curseforge\minecraft\Instances\All the Mons -…
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Getting threat block notices on unknown probably old computers that show not protected?
I have had it seems bitdefender since 2007 (per this forum acct) I have had on lots of prior devices but some showing up in my device list I can not tell what they are by generic descriptions of old computers I think I scrapped. I just got a 3 day ago notice on BD site: 3 Days ago: 2 threats were blocked on…
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Printer test pages not working – could Bitdefender be blocking them?
Hi everyone, I recently noticed that my printer sometimes doesn’t respond when I try to print test pages or simple documents on my Windows PC. Everything works fine if I temporarily disable antivirus protection, so I’m wondering if Bitdefender might be interfering with the print jobs. For context, the printers I’m using…
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Technical Inconsistency in Automatic Game Mode Update Transition
I would like to report a specific issue regarding the transition logic in Bitdefender’s Automatic Game Mode. While the update frequency correctly extends to a 12 hour interval during active gaming sessions, it fails to fully revert to the 1 hour default once the session concludes. Instead of returning to the standard…
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False Positive form is not working
Hey all, Im trying to submit a false positive form in https://www.bitdefender.com/en-us/business/submit I fill everything in the form and still get this error Here is for example the form i fill: and this is what i get: it's like this over a week already, can anyone help?
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B.D.'s app password is malfunctioning
when i check the the box '' disable the password for the current session '' nothing needs password again even the app is closed. it is not a normal password behavior , closing the app should lock the bitdefender's critical settings again because the session ends with closing the app. plz guide about the fix.
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Newbie to Bitdefender: How do I adjust settings in Windows 10 to allow WinAero Tweaker?
My attempt to explore that software is rejected automatically? What to do?
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Is this false positive or real Trojan?
As I was using the Cursor AI’s Agent Mode Bitdefender pops up this message: “blocked suspicious activity” (Heur.BZV.ZFV.Boxter.831… etc) you are safe.” Is this a false positive or does it need further remediation?
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Upgrade prb
Bitdefender stops on 80% while updating for unlimited time, when i clicked on details it was shown as updated.
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Unable to log into Facebook since renewing my bitdefender with vpn etc
Hello , I have down loaded the total virus protection and the vpn combined package and it all seems to be working, however since doing this I have not been able to log into facebook on this computer , I can on someone elses phone , so I suspect that some setting got to be disabled etc. So looking for advice .Thanks