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Protection - Malware/ Firmware/etc.

Everything you want to know about our cybersecurity features for Windows. Here you'll find topics on Malware, Firmware, Online Threat Prevention, Vulnerability, Firewall, Ransomware Remediation, and Antispam.

False positive on zig build.exe executables and other zig generated executables
Hi, I'm developer and use Bitdefender Total Security, I use zig (https://ziglang.org/ version 0.14.0) a somewhat new programming language to develop my programs. In the past and more recently I getting what I belive are false positives threats accusations of in the executables generated by their toolchain. I did add the…
Advanced Threat Defence - adding multiple exceptions at once
Don't know if this has been asked before, but I couldn't find any topics about this. I play a heavily modded game that uses a lot of different exe files in a lot of different folders. Advanced Threat Defence doesn't like these exe files and keeps crashing the game. When I temporary disable Advanced Threat Defence there is…
How to get Thunderbird working with BD?
I installed BD Total Security yesterday on WIN 11 with Thunderbird 128.8.1 esr. I can now neither send nor receive e-mails on the Thunderbird client. I have disabled the BD toolbar that appeared top right of the Thunderbird screen. Any suggestions on how I can get Thunderbird to work again plse? Thanks!
Bitdefender firewall Rules
I have read that to block an ip address in Rules, I should click on the plus "+" sign on the Rules page. Where is this plus sign on that page as I cannot find it…?
What does a checkmark mean when adding exceptions?
On this screen: What does the on switch for the antivirus mean? Is that a yes, antivirus will be active for this folder and all of its subfolders? Or yes antivirus protection will be excluded from this folder and all of its subfolders? What do the checkmarks mean? Does a checked On-access scan mean that yes, antivirus will…
Battlefield 4 on PC
Old i know! I still play BF4 on windows 10.. since I had to reinstall Win 10 I decided to go with this Antivirus. Now I keep getting kicked from servers CONSTANTLY for the first time by "Punkbuster"? in other words saying im a hacker ?!?! WTF!! how do i stop this ??? I'm not hacking and it is embarrassing to suggest…
I’m wondering if there’s any difference between the viruses protected between Intego & BitD
Can't decide on whether to go with one or the other… will the malware defs be the same, or??
How to configure scan extensions/excepted extensions locked by bitdefender
i do not see any option to configure these settings in bit defender total security, if there are not such settings then this thing should be removed from the list above or the concerned settings should be provided to the users.
How do I specifically correct my Vulnerability?
I have windows 11 home but added the group policy editor. The vulnerability reads, "Your device allows any user to change the settings for the security zones. This could lead to execution of dangerous code types from the Internet and websites listed in the Restricted Sites zone in the browser. We recommend you prevent…
Removal of googleservices and keystroke logger from MAC Book, iPad & iPhone
This is a very smart bug. Knows your after it when you delete cookies, history & data from browser. My guess is a remaining extension did that, also cancelled my UTubeTV bundled w/Frontier; watched it happen in real time. If I reset devices, what do I get rid of before updating iCloud, don’t want to bring it back with…
BitDefender erroneously blocking a site as 'malicious' though it's not?
I run my own password manager (via Bitwarden hosted on a server I control in the cloud) but BitDefender as of this morning began to flag my password manager as 'malicious' - it gave no reason and no information about why it just started flagging. Is there a way to add an exception to the web protection or to reach out to…
Need Help Resolving a Virus Issue
My elderly mother lives out of town and has limited computer skills. Her Windows computer is likely infected with a virus that has locked it up. Is there any way to troubleshoot her PC remotely, or should I address the issue during my trip to see her? If remote troubleshooting is possible, what steps should I take to fix…
My website has been detected with suspicious activity by BitDefender + weird suffix URL's
Hi, Bitdefender is displaying an alert for a website i'm managing. When i go on the website, i get a "suspicious webpage detected - the page [...] has been detected with suspicious activity. It is not recommanded to continue browsing this website". I didn't had this alert before. I verified on my google search console, and…
Hacker controlling service accounts, DCOM, networking
I Recently came across a intruder in my system, They have taken over service accounts and I can't seem to figure out how to get them out. Is there anyone advanced at getting hackers out of their systyem?
Continuation to my older post.
So, in my older post, i said Bit Defender and ESET didnt find anything. Today i went to Klingai (Real site this time), and made three videos, after those, i decided to check their subscription prizes, immediately, as i hit that site, Bit Defender told me, that it had stopped malicious command line! So, it seems that…
How do I unlock the halt on sports streaming when trying to stream https://www.espn.com.au/
Site opens and I can view menues but when I select a particular live stream the stream page comes up but does not progress. Typically the initial stream page is followed by a video ad before progressing to the live stream event.
embedded mapbox basemap not showing
Hi, I have an issue where I the mapping API (mapbox) basemaps do not display on Hipcamp's webpage. Today, I see that it doesn't work on order.online's site either. I have emailed back and forth with HipCamp with no success. I did a "reset" on Edge and Chrome and it displayed for a short time but now it does not again. The…
I just can not believe BD has done this to me AGAIN! Throttlestop
Throttlestop is the most useful utility in my entire laptop application arsenal, and I would lose any other app before I lost that. I also know for a fact it's safe. BD kept blocking the app from running and saying it was a PUP. So I kept restoring it but that didn't help. THEN I added it as an ALL exception, that means…
Legitimate programs flagged as Trojan.Generic.1252712
I just started up my PC, and Bitdefender began disinfecting it. I panicked and checked my quarantine folder—many seemingly legitimate apps were flagged as Trojan.Generic.1252712. I remember installing them; they are regular programs and games like Roblox, Steam, Photos, and other usual apps. What should I do now? Is this a…
Adware infection Chrome - Unable to enter Rescue Environment
Dad's computer has a lot of popups using Chrome. Like, LOTS of you are infected, etc. So we purchased BD but its not cured it. Not really impressed at this point. Anyhow, attemtping to use RE based on a post linked here: https://community.bitdefender.com/en/discussion/96206/virus-is-not-being-detected I have done…
Some antivirus options I don't understand
Hi, in the protection tab, if you click antivirus, and go to advanced, there are a whole bunch of settings disabled there by default, e.g. archives. What is not explained is for WHAT type of scan these settings are for. Are those settings for real time protection, are they for quick scans? I understand a full system scan…
So, i clicked wrong site in my own stupidity...
I wanted to test Klingai videos, and used me Edge browser, just writing on its google page, "klingai", and the first one i got was this (in attachment). I just clicked it, and started making a video, after i got it done, it said its ready to download, i clicked download, and it downloaded a file…
Bitdefender's Secured Gmail
i noticed following type of alert for the mail from gmail, can it be dangerous or its a false positive.
RAV Endpoint Protection
Since the latest update of Windows 11, I have a window pop up from RAV Endpoint Protection. I don't know how I got this thing. It seems to want to take over the role of Bitdefender. How do I get rid of this program? I've looked in the usual (?) location, but cannot fine it. Please tell me how to delete this from my laptop…
Is it Bitdefender, or is it a virus?
This morning a pop-up appeared on my screen. It appears to be an ad for Bitdefender: one device, one year, normally $74.99, now only $12.75. There's a close box in the upper right corner, but it does not close the popup. I currently use Bitdefender's free edition with Windows 11. I'm inclined to accept the offer if it's…
Bitdefender Internet Security Protection (Windows 11)
The protection seems to be blocking log in to a couple of sites in Microsoft Edge that I known about - boots.com and bournemouthecho.co.uk. I can't work out where/how they are being blocked and how to enable the sites to work as expected. There aren't any notifications/warnings. I did try just switching off Bitdefender…
Fortinet removal
Hello, I never heard of fortinet until now. It has started to stop me going to websites that are incredibly important for my work. Government websites. I dont know how to get rid of it. I tried the FCremoval.exe and it did nothing. Its very frustrating and I dont know it got on my computer or how to get it off. Any help…
Hide Warning Pop up
Hello Team, Wondering if there is an effective way to prevent the warning pop-up from showing? I've tried the suggested way using the profile setting, but it did not work. It annoys me when I need to close the pop-up when I'm watching sports in full screen. -cezar
Virus
Bitdefender is not finding this, and it constantly pops up (disappears for 5 seconds, then pops up again). It's driving me batty. It keeps wanting to take me to McAfee to sign up and to delete the virus.
Open firewall port
Hi, I'm trying to have "Open Hardware Monitor" app accessable on my local network but the firewall of bitdefender is blocking it even though I'm adding the rule for it to be ignored.. I've tried different combinations, with the network type, protocol, traffic direction, IP, ports… The application selected is the correct…

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