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False Positive for Light Image Editor
Hello I just installed BitDefender and it's not that easy to understand how it works and the notification on threats aren't so clear. I m using daily a program from Obviousidea and one of the part of the software "Light Image Editor" has been flagged but I don't know why as I m using it since weeks now. ( for the…
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Ps.sbs it's safe ?
Can the site https://ps.sbs/p/1/ or ps.sbs be dangerous? I'm worried about my computer because I accidentally clicked on an ad in my email that opened this site, can just entering such a site cause my computer to be infected without my knowledge? of course I didn't enter any of my data. I've just read on forums that it's a…
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what is going on with threat detection
All my PCs that have bitdefender have gone crazy with critical notifications. Anytime I open a browser (Google/Edge etc) I get inundated with literally dozens of critical notifications about chrome.exe wapd or msedge.exe wapd. It is insane. Every time I open a new tab the same thing happens. This is ridiculous. Literally…
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B.D. should be able to store password protected file's passwords for scans.
@Alexandru_BD answered to this thread here : https://community.bitdefender.com/en/discussion/102777 The thread was closed before I could reply with a very important suggestion. You stated that malware cannot originate from within password-protected archives and that Bitdefender's real-time protection would detect it as…
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BitDefender Total Security for Windows 10 SHA1 Hash Info Please!
Hello BitDefender Community. i've got BitDefender Total Security installed from https://www.dealarious.com/blog/promo/bitdefender-offline-installer-64bit/ Their Executable from their Server does the SHA1 or SHA256 or MD5 match with the Official Installer from BitDefender's Server?
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Prevent scan of selected removable devices?
I have a set of USB flash drives that Bitdefender scans every time they are inserted. This is wasted effort and causes a flood of alerts from Macrium Reflect's Image Guardian as BD scans Reflect backups. I want to indicate to BD that these devices are safe. How do I do that? If that can't be done, how do I disable scanning…
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Should I move the email archives to quarantine?
Bitdefender Total Security: - Email archives containing infected attachments - Remove email messages with attachments manually in your email client - "Do you want to also move the email archives to quarantine?" 12 January 2025 8:10 AM Bitdefender Total Security Full System Scan Threats: (2 issues, disinfection failed)…
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Unmatching security certificate to contents3.00110.citi.com
I get hundreds of critical warnings daily about "chrome.exe attempted to establish a connection relying on an unmatching security certificate to contents3.00110.citi.com. We blocked the connection to keep your data safe …" I read a similar post and the "best answer" was to determine if the site is legit and if so add to…
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Already have virus, will bitdefender help?
A newbie question. If I already have a virus, will installing bitdefender or any anti virus help as it is already in the system? I understood that if you already had a virus, the anti virus installed afterwards would not pick it up, would consider it part of the usual working of the computer? Thanks so much for your time!
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Why isn't Email Protection scanning my gmail?
I have set up the Bitdefender Email Protection for my gmail account, but it does not appear to be scanning any emails. I have configured the Email Protection feature to scan my gmail account in the Windows desktop application (my license is Bitdefender Ultimate Security Family Edition). It is showing in the Windows desktop…
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Phishing attempt detected
Feature:Online Threat Prevention We blocked this phishing page for your protection: [*url removed by @Flexx*] Phishing pages attempt to obtain sensitive information such as login credentials or credit card details by disguising as trustworthy entities. The stolen data can be then used for financial gain. if its blocked am…
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How to I stop Bitdefender from blocking this?
I am currently testing out Bitdefender to buy it, and I have already put in a number of exceptions. This morning I received notification from Bitdefender that it blocked C:\Users\XXXXXX\AppData\LocalLow\IGDump\X86_00\17364912230.ext has been detected as a potentially unwanted application and was blocked. I wanted to put in…
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why is my Fritz!Box 7530 modem flagged as not secure?
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How to Get Bitdefender to Use My Site's Actual Certificate
As part of the Encrypted web scan, Bitdefender injects a self-signed root CA certificate and substitutes that for my personal website's GlobalSign (AlphaSSL) certificate. Until I added it as an exception, I could not reach my website via Chrome and got a certificate error instead. I understand this "feature" exists so that…
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Trojan.Ciusky.CryptedAit.1
full system scan found this in fortnite files: C\Program Files\Epic Games\Fortnite\FortniteGame\Content\Paks\pakchunk40-WindowsClient.ucas Trojan.Ciusky.CryptedAit.1 Cleaned A quick google search seems the has been found in other locations on windows systems.
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Strange behavior of firefox recovery key
Today i downloaded firefox recovery key but when i accessed the download folder there was a strange icon instead of the recovery key, ve a look: clicking on that file opened the never ending widow below: @Flexx @Scott @Alexandru_BD can u help plz, i suspect a threat to my pc.😱
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Conflict with Rhino 6
I recently downloaded BitDefender, which has caused serious performance issues with the program Rhino 6 (3D design software that is critical for my job). I found people with similar issues on their forum, but no one seems to know how to solve the problem. Someone recommended just whitelisting Rhino in BitDefender, which…
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Bitdefender's Link Checker is marking malware pages as safe
@Alexandru_BD @Flexx Bitdefender link checker marked 3 harmful links/websites as Safe with a green tick mark. i ve mentioned the third ones url in the pic above. 3 of the 3 was blocked by bitdefeder when i clicked on those links but as you know clicking on such urls still triggers the risk even bitdefender blocks , that's…
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i need help figuring out whats the virus in my pc
i wanted to watch squid games season 2, i downloaded it from a sketchy site, i ran a system scan twice, and i ran a full scan with mrt windows, it says no viruses. But bitdefender keeps telling me this message every 1 hour what do i do?
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contents3.00110.citi.com blocked by Bitdefender online threat prevention
I frequently get this notification from my Bitdefender Total Security: Suspicious connection blocked Feature: Online Threat Prevention chrome.exe attempted to establish a connection relying on an unmatching security certificate to contents3.00110.citi.com. We blocked the connection to keep your data safe since the used…
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Hello, I have been having problems with my phone been having some kind of malware or spyware
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Interference with my PGE web page
I logged into PG&E web page and a Bitdefender box popped up and I cancelled it. Now I can no longer log into my PG&E web page. I need that web page damn it.
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ALERT MODE NOT WORKING
Alert mode not enabling…please suggest ways to overcome
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Immunizer changed USB stick label to Floppy Disk Drive
I selected to immunize a USB stick when Bitdefender prompted on inserting the USB drive to my Windows 10 computer. Now, File Explorer labels the USB stick as a Floppy Disk Drive, and consequently does not display the storage space bar of the flash drive. How do I get back the normal label of USB drive for this USB stick?…
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Where can i find the scan logs for android?
During the scan, I noticed some apps I did not recognize, but the process was too fast for me to read which apps were being scanned. I would like to know where the scan logs are located, as the only information displayed in the app is the number of apps that have been scanned.
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Where to upload Trojan.Agent?
Bitdefender scan found a trojan and deleted it. How can i find and upload the file to see if it was an actual trojan or a false positive? Thanks.
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Testing Bitdefender Free against a Ransomware and a dangerous ******
Hello everyone. I ran a test pitting Bitdefender Free against a Ransomware and a dangerous ******. If you want to check out the results, here is the link for the video: https://youtu.be/grNKZBM2YIY On the channel you will find several tests, including more tests with Bitdefender products as well. A Merry Christmas and a…
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Found 200 unresolved items in deep scan - now what?
Hi, The quick scan shows my computer is great. The deep scan includes my backup drives and takes about a week to complete. It found 200 unresolved items the last time I ran it. I am running it again now (about a month since the last time) and it appears that I'll end up with the same number of unresolved items. Does that…
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How to know what is behind blocked connections?
Hello everyone. I can see in notifications that bitdefender is blocking connections. I can make exceptions or leave them blocked. But to confirm this decision, it would be good to get access to informations where I could know what these connections actually are and judge whether they are legitimate to me or not. I tried…
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Scan one drive
How can I scan just my C: drive for vulnerabilities?