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Bitdefender Popups Render Half-Cut, Hiding dismiss Buttons
Bitdefender popup notifications (e.g., “Microphone accessed”, security alerts, etc.) are displayed incompletely. The lower part of the popup is cut off, hiding the action buttons. Because of this, popups cannot be interacted with normally and remain stuck on the screen. One more detail that may be relevant: I am connected…
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Download and install app for Sam's Club
I'm unable to download and install the app for Sam's Club. I'm a paying member of that club and need to be able to use the app for my purchases and search. Please advise what I can do to restore the app. Thanks
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'malicious command lines' whenever i starts my laptop
Whenever i starts my laptop, bitdefender always runs at 80%cpu. After a while it notifies 'malicious command lines have been passed to multiple application' and to powershell.exe. this rly slows my laptop down :(
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Bitdefender Services Are Not Responding. Please Restart the computer...
I usually get "Bitdefender Services Are Not Responding. Please Restart the computer..." when i launch my win 11 and i also sent a support ticket to the bitdefender support and got no response. How can i fix this?
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I have been trying to block a popup called www.energybot.com without success.
This situation began when I regretfully used energybot.com to find electric power options and now cannot get rid of it. When I visit any website after closing it, the energybot.com website comes up. I have selected settings in Edge , then cookie management, blocked energybot.com with no success I have also done this on…
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How can I stop all emails from overseas locations?
e.g., I get a lot from "newsletter<variable>@crengland .com
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What does this message mean?
Here's an image
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I need the ability to rename my USB drive
My USB stick for DJing cannot be renamed, I want BitDefender to allow me to rename my drive as it was before, why did it do this and how I can I stop BD from doing this again.
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Heur.BZC.PZQ.Boxter. still active every minute when system scan says its clean and im safe
Heur.BZC.PZQ.Boxter. still active every minute when system scan says its clean and im safe. If i delete DomainAuthHost directory it comes back again, i cant find the .ps1 file responsible for powershell reinstalling it. If i take ownership of that directory it makes another called SystemResourcesAgentV2 and puts its files…
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Confused about "Immunise USB:" notification every time I put my USB card into my computer
I always click on the option, but it does not seem to have any effect. Each time the same message pops up! Some background info. I have one USB card I use for results from a medical device. This has a large number of very small data files but no executable files. I don't want it scanned each time I put it into the computer…
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Bitdefender AV Plus and Mullvad VPN Conflicting?
I was wondering if BD is aware of a conflict between the Bitdefender software and the Mullvad VPN service, particularly when Windows starts up and loads Bitdefender and I presume authenticates the user's BD account and subscription. If connected to Mullvad, upon Windows startup the BD service will fail on Windows 11…
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why does BD say i have 2 windows updates, when windows settings updates says I am up to date?
why does BD say i have 2 windows updates, when windows settings updates says I am up to date?
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Windows 10 Outlook
I am unable to open links in Outloook or Google. The message says This site cannot be reached or Access denied?
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Confirmation the connection between VPN's sudden drop in speed to web disconnections and viruses
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Secure Pass Login Problem
Sometimes when I try to login to Secure Pass I get redirected to login rather than successfully logging in. I have to input my login name and password several times and finally get it to work. I have even just quit trying and waited for a period of time before I tried again and ultimately succeeded. Could it be the…
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False positive alarm on game Mafia Trilogy on GOG
Bitdefender Total Security incorrectly detects viruses in Mafia Trilogy, Mafia III Definitive Edition, and the GOG version of Mafia Definitive Edition every time it's installed and launched. Links to the games in the GOG store are below: https://www.gog.com/en/game/mafia_trilogy…
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Bluesky threat detection
Hello, I've been on Bluesky for almost two years, and in the last 24 hours suddenly I'm getting multiple threat detection from BitDefender, but I don't know if this is something to worry about or not. Feature:Online Threat Prevention The page https://bsky.social/xrpc/com.atproto.server.getSession has been detected with…
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Random Chrome Router Connection Alert
Hello! Bitdefender gives me an alert sometimes when I browse Chrome to an IP: 192.168.8.1, which is my router IP address. This happen randomly when i dont have my router IP website open. The router reset didn't help with the issue. Can something else send a 192.168.8.1 IP connection request? Might I be compromised?…
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Bitdefender launched a malware file to "disinfect" it and now my device is infected
So theres this thing at https://getswiftt.gg that I installed because I was just bored and looking into stuff It ended up installing an undetected Trojan that wasnt caught by any products not Bitdefender ATD or anything else OTP kept blocking exploit attempts which prevented my device from being fully compromised but…
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Help understanding "This device is not protected"
I recently purchased a Bit Defender plan that includes using the product on 3 devices, and I got the message, "This device is not protected." It gives a MAC address. How can I tell which of my devices the MAC address refers to? I made an assumption the it refers to a laptop that is located nearby the PC that I'm using.…
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Bitdefender Properties displays no digital signatures
Right-clicked BD icon in taskbar, clicked Properties then Digital Signature tab, and no signatures were displayed in either the Embedded or Catalogue fields. Is this normal. Also found no signatures for a few other app, e.g., Edge. Unusual? This coincides with what i think are unusual Event Viewer entries.…
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Suspicious IDM
i performed a clean reinstall , then entered my credentials for some browser , it auto reinstalled the extensions in that browser, idm was one of that, so it auto opened the idm's ( internet download manager ) website, but then a strange thing happened, idm.exe was auto downloaded in my computer, fortunately the download…
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connected my camera to my computer
When I connect my camera to my computer to transfer the photos on it no longer get a pop up notification asking me what I want to do with the files on it. I have autorun selected on my computer settings, I think, could bitdefender be stopping me accessing my photos?
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Problem site
Good afternoon! I'm having a problem adding a site to the exceptions. When I added the site to the exceptions, your antivirus continues to block it. What is the problem and how to solve it? The problem occurs with all browsers. I cleaned the cache, rebooted the computer - nothing works. Support wants me to call them, but…
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How do I completely remove malware from Windows and Outlook?
Hi, In July, I accidentally clicked on a malwarebot email. It infected my Windows system, and although Bitdefender removed some of the threats, it didn’t clean everything. I even ran Bitdefender in Windows Safe Mode. I thought everything was fine until both of my websites were hacked. Today, August 14, I noticed suspicious…
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4 days now, outlook inbox getting emails in MIME format
I have been troubleshooting random emails arriving in inboxes, 5 users, that are in mime format, and yesturday, a blank email as well. I have focused on one pc, and after removing Bitdefender, I believe the problem went away. I think. I just got notified that when an outgoing email is sent and the laptop user is CC'ed in,…
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Why did Bitdefender let AltrusicaService virus run amok on my PC?
This PC started running extremely slow. I looked into the resource monitor and found the "AltrusicaService" was using nearly 100% of the CPU, continually. I did bitdefender scans, quick and system. It didn't detect a problem. I ended up googling solutions, and installed another (FREE TRIAL) app called SpyHunter. I do NOT…
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Is there a recent problem with BitDefender Total Security "damaging" incoming POP emails
My household recently moved from AVAST antivirus to BitDefender. Over the last several days, my wife's Outlook 2024 and my Thunderbird email clients have collected numerous emails from my email server that show a blank "subject line" and no "from" address. Also the html is changed to plain text which make the emails very…
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Minisforum UM790 Pro - Malicious command line detected for driver updates
I recently purchased a Minisforum UM790 Pro. I am attempting to install the realtek audio drivers that are provided on Minisforum's website for this device model however Bitdefender is preventing the install saying 'malicious command line detected'. I believe this is a false positive. Has anyone else experienced this? any…
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POP E-Mail corruption analysis by ChatGPT -
I ran the problem I'm having (and many others) with Outlook and POP email accounts having their headers stripped out, causing corruption in the e-mail display through ChatGPT. It looks like Bitdefender it putting a blank line in, which could be causing the issue. See below: I turned off Encrypted Web scan under Online…