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Automatic Scan startups on new devices
How do I stop an automatically started scan of a new device. I have an external dock ("Toaster") in which I use SATA drives to back up my data. When I insert a 2 TB drive Bitdefender auto starts a scan which can take hours on a fairly full drive. Last night I let it scan a 3/4 full drive it recognized as a new device (took…
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Got these results from malware scan... now what do I do?
Just installed Bitdefender; ran a malware scan with the following errors. What are the next steps I need to take? Thanks for your help.
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A user with 11 years of experience still found some deficiencies in the latest version of the progra
A user with 11 years of experience still found some deficiencies in the latest version of the program that desperately needed improvement! 1.In BitDefender Home Edition, exclusion items do not have batch exclusion and export functions. After reinstallation, you need to manually re-import the exclusions one by one.…
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Suspicious Adobe Files
@Alexandru_BD @Flexx @Scott i received an adobe file in my proton mail, downloaded it , but it could not be accessed via adobe/other softwares due to it's corruption, then the sender company sent me another file, this time idm showed that file with a whatsapp icon: After Downloading it's display was like this: The other…
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de.trck.one
Virtually everytime I click a link on any website I get directed here de.trck.one, Google tells me it's adware, does anyone know if Bitdefender can remove it and if so how?
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Blacklist a URL
I am getting repeated warnings from Bitdefender Total Security about connections from or to a suspicious URL. The warnings are popping up every 10 minutes or so. The site is reignn.com. I want to just blacklist the URL permanently, but I can't see how to do that?
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Experiencing Performance Issues After Installing Bitdefender on Windows
After installing Bitdefender on my Windows system, I've been facing noticeable performance issues. My machine has become sluggish, with slow browsing speeds and occasional delays in the user interface. Despite trying to disable some features like the firewall and ransomware protection, the problems continue. This has also…
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How do I get rid of "Jollypulse" malware
My Windows PC has recently been infected with a malware virus?…it continually shows pop up adds for Mcfee antivirous software in the bottom right hand corner of the screen…I'm sure the adds are bogus Yesterday I bought Bitdefender Antivius Plus to get rid of this malware…I have continually run scans and they tell me my PC…
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How to blacklist a site
I have noticed a few sites that BD seems OK with, but I'd prefer to block them. (BD total security). I have spent the last 30 mins learning that AIs are not good at knowing what the real UI looks like ;-) I also couldn't anything except the opposite of what I want, so spare further stress to my mental state pls, and tell…
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PDFs generated since using Bitdefender are flagged as infected when uploaded to destination website.
Hi all, I wonder if anyone has had the following issue. PDF files are being rejected from a UK visa centre website because their security system marks them as "virus infected". Conversely, PDFs created on a different machine, which hasn't got bitdefender installed and running can be sent to me via email and I can…
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Any idea why my computer shuts down when scanning?
Hi. when I scan my computer (Windows10 desktop) it scans for a while but shuts down. It'll do a Quick Scan but when I try to scan a specific drive it shuts down. Any idea what might be going on? I'd appreciate any help. Thanks.
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Bitdefender is not recognizing my "Home Wi- Fi Network"
I just got my new Bitdefender total Security package and have started to configure all the Bitdefender settings. When I go into my Bitdefender setting called "PROTECTION"/ "VULNERABILITY"/ "WI-FI SECURITY ADVISOR"/ IT DOES NOT RECOGNIZE MY "HOME WI-FI NETWORK". Specifically, it is not showing my "HOME WI-FI- NETWORK" IN…
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Windows firewall or Bitdefender firewall?
Are there enhanced benefits for Bitdefender firewall to be on and Windows firewall to be off or is there any reason why Windows firewall cannot be the default, allowing Bitdefender to function or vice versa? Is it redundant to have both in operation?
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How do I prevent Bitdefender from alternating Rules?
I've got bitdefender on my Windows10 Pro server. Obviously I use Windows Remote Desktop to work on the server. In the Bitdefender firewall rules I've got added "C:\Windows\System32\svchost.exe" to use any network, any protocol, in/out bounds, specific port, any IP. Once in a while, happened like 5 times already in the last…
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Re One Start browser
Hello I've noticed that One Start has recently appeared on my system. I was going to try and uninstall but before I do that, has any had any experience with this program? I don't recall receiving any warning message from Bitdefender that this was going to install. Is this something that Bitdefender should have pick up? Dave
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NVME drive cannot use normally
Hi, I'm have been using bitdefender few years and it is very good product. However, I using some Thunderbolt drive recently for my video editing and not work well with it. One of my TB4/USB4 compatible drive and a card reader cannot reconnect after remove, need to reboot the system to solve it. But when I using USB mode it…
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Bitdefender Internet Security blocks CAD- program
Hi there! I´m a bit lost trying to troubleshoot a problem with my CAD-Program and Bitdefender Internet-Security on my Win 11 pro -Laptop. My CAD-program (Megacad 2021) tries to connect to a server online to get the licence-key on every start (or alternatively I can download the license for max. 14 days). I can only do so…
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quildwarium.com- How Do I remove malware?
I'm getting multiple popups (even with no browsers active) reporting all sorts of errors that require immediate attention because my system is infected. Mentions norton, Mcafee, malware, chrome and various bad messages. I've run multiple security programs including bitdefender, malaware, and totalAV and all show no…
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Bitdefender's Scamio
Do we need assembled with whatsapp when bitdefender total security is already installed & set to check whatsapp chats ?
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brave+chrome's suspicious behaviour
I uninstalled the Brave browser using Revo Uninstaller Pro. After reinstalling it, Chrome started malfunctioning. I then deleted both browsers with Revo and reinstalled them. Initially, I mistakenly clicked on or Brave auto-opened a site flagged as malicious by Bitdefender, which was surprising since Brave Shields are…
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Suspicious 'updater.exe' file appears to be using Dropbox to get through the firewall
I've been having an issue with a .EXE file that is bypassing the Application Access tab and creating new Rules that allow it access to the internet. It initially seems legit as it is located in a Dropbox-named folder. These are the details: I have Dropbox installed at "C:\Program Files (x86)\Dropbox" and within the…
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Can it be a malware
@Flexx @Scott @Alexandru_BD I downloaded Urban VPN (featured on Chrome), but it secretly tried to open some malicious pages. Although they weren’t displayed, I don’t know if Bitdefender blocked those pages or if Urban VPN managed to open them entirely in the background. My notification menu was flooded with Bitdefender…
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It bothers me when
Hi Everyone: I continue to get a message that a new device has been detected, when I have not added a new device within the last 3 months. AND I sometimes see something about a Linix device - I have an HP laptop Windows 11, a Samsung tablet (Galaxy Android) and a Samsung phone (Ultr23 Galaxy Android) . I also have an…
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Alert Mode Switching Itself Off - AGAIN
I find myself here because - YET AGAIN - Bit Defender has introduced a serious security flaw into its security software. Previous threads on the issue: https://community.bitdefender.com/en/discussion/91674/alert-mode-switching-itself-off https://community.bitdefender.com/en/discussion/comment/336623/#Comment_336623 This…
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What is 'rtb2-useast.evolution.ai'?
I am getting a suspicious connection blocked notification and I am unable to determine what it is. The notification is as follows: chrome.exe attempted to establish a connection relying on an expired certificate to rtb2-useast.e-volution.ai. We blocked the connection to keep your data safe since websites must renew their…
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Constant triggering of rundll32.exe in advanced threat defense
I keep seeing advanced threat defense notifications that say "rundll32.exe has been blocked" but there's nothing in quarantine and the command line parameters and details don't provide any good clarification as to what Bitdefender is flagging as malicious. I recently reformatted my computer. None of the below screenshots…
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Why does the NordPass extension reappear in new browser profiles even after uninstalling it?
@Flexx @Alexandru_BD @Scott Why does the NordPass extension reappear in new browser profiles even after uninstalling it? is their any fix
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Cumbersome interface to add exceptions from scanning or pause protection
BACKGROUND I have a handful of old files that are detected as having viruses. Some I am fairly sure do not contain threats (and I have just submitted a report to BD of apparent false positives). The others are old files (from the 1990s) that were once genuine threats, but are no longer practical threats any more on my…
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Why is this certificate claimed to have expired?
BD is suddenly claiming that the update server (I guess) for SeaMonkey (everyone's favourite browser, I assume) has an expired certificate. Below is the notification ~~~~~ Suspicious connection blocked 43 minutes ago Feature: Online Threat Prevention seamonkey.exe attempted to establish a connection relying on an expired…
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Download attachments from emails, click on links without error messages
Hello, I recently downloaded Bitdefender Total Security and have had nothing but problems. I can't download attachments from emails - I do this quite often. Is there a way for them to be scanned and then downloaded? I have a lot of people emailing me with attachments that are safe. A "friends list" of safe contacts isn't…