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Should I move the email archives to quarantine?
Bitdefender Total Security: - Email archives containing infected attachments - Remove email messages with attachments manually in your email client - "Do you want to also move the email archives to quarantine?" 12 January 2025 8:10 AM Bitdefender Total Security Full System Scan Threats: (2 issues, disinfection failed)…
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Unmatching security certificate to contents3.00110.citi.com
I get hundreds of critical warnings daily about "chrome.exe attempted to establish a connection relying on an unmatching security certificate to contents3.00110.citi.com. We blocked the connection to keep your data safe …" I read a similar post and the "best answer" was to determine if the site is legit and if so add to…
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Already have virus, will bitdefender help?
A newbie question. If I already have a virus, will installing bitdefender or any anti virus help as it is already in the system? I understood that if you already had a virus, the anti virus installed afterwards would not pick it up, would consider it part of the usual working of the computer? Thanks so much for your time!
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Why isn't Email Protection scanning my gmail?
I have set up the Bitdefender Email Protection for my gmail account, but it does not appear to be scanning any emails. I have configured the Email Protection feature to scan my gmail account in the Windows desktop application (my license is Bitdefender Ultimate Security Family Edition). It is showing in the Windows desktop…
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Phishing attempt detected
Feature:Online Threat Prevention We blocked this phishing page for your protection: [*url removed by @Flexx*] Phishing pages attempt to obtain sensitive information such as login credentials or credit card details by disguising as trustworthy entities. The stolen data can be then used for financial gain. if its blocked am…
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How to I stop Bitdefender from blocking this?
I am currently testing out Bitdefender to buy it, and I have already put in a number of exceptions. This morning I received notification from Bitdefender that it blocked C:\Users\XXXXXX\AppData\LocalLow\IGDump\X86_00\17364912230.ext has been detected as a potentially unwanted application and was blocked. I wanted to put in…
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why is my Fritz!Box 7530 modem flagged as not secure?
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How to Get Bitdefender to Use My Site's Actual Certificate
As part of the Encrypted web scan, Bitdefender injects a self-signed root CA certificate and substitutes that for my personal website's GlobalSign (AlphaSSL) certificate. Until I added it as an exception, I could not reach my website via Chrome and got a certificate error instead. I understand this "feature" exists so that…
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Trojan.Ciusky.CryptedAit.1
full system scan found this in fortnite files: C\Program Files\Epic Games\Fortnite\FortniteGame\Content\Paks\pakchunk40-WindowsClient.ucas Trojan.Ciusky.CryptedAit.1 Cleaned A quick google search seems the has been found in other locations on windows systems.
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Strange behavior of firefox recovery key
Today i downloaded firefox recovery key but when i accessed the download folder there was a strange icon instead of the recovery key, ve a look: clicking on that file opened the never ending widow below: @Flexx @Scott @Alexandru_BD can u help plz, i suspect a threat to my pc.😱
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Conflict with Rhino 6
I recently downloaded BitDefender, which has caused serious performance issues with the program Rhino 6 (3D design software that is critical for my job). I found people with similar issues on their forum, but no one seems to know how to solve the problem. Someone recommended just whitelisting Rhino in BitDefender, which…
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Bitdefender's Link Checker is marking malware pages as safe
@Alexandru_BD @Flexx Bitdefender link checker marked 3 harmful links/websites as Safe with a green tick mark. i ve mentioned the third ones url in the pic above. 3 of the 3 was blocked by bitdefeder when i clicked on those links but as you know clicking on such urls still triggers the risk even bitdefender blocks , that's…
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i need help figuring out whats the virus in my pc
i wanted to watch squid games season 2, i downloaded it from a sketchy site, i ran a system scan twice, and i ran a full scan with mrt windows, it says no viruses. But bitdefender keeps telling me this message every 1 hour what do i do?
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contents3.00110.citi.com blocked by Bitdefender online threat prevention
I frequently get this notification from my Bitdefender Total Security: Suspicious connection blocked Feature: Online Threat Prevention chrome.exe attempted to establish a connection relying on an unmatching security certificate to contents3.00110.citi.com. We blocked the connection to keep your data safe since the used…
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Hello, I have been having problems with my phone been having some kind of malware or spyware
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Interference with my PGE web page
I logged into PG&E web page and a Bitdefender box popped up and I cancelled it. Now I can no longer log into my PG&E web page. I need that web page damn it.
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ALERT MODE NOT WORKING
Alert mode not enabling…please suggest ways to overcome
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Immunizer changed USB stick label to Floppy Disk Drive
I selected to immunize a USB stick when Bitdefender prompted on inserting the USB drive to my Windows 10 computer. Now, File Explorer labels the USB stick as a Floppy Disk Drive, and consequently does not display the storage space bar of the flash drive. How do I get back the normal label of USB drive for this USB stick?…
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Where can i find the scan logs for android?
During the scan, I noticed some apps I did not recognize, but the process was too fast for me to read which apps were being scanned. I would like to know where the scan logs are located, as the only information displayed in the app is the number of apps that have been scanned.
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Where to upload Trojan.Agent?
Bitdefender scan found a trojan and deleted it. How can i find and upload the file to see if it was an actual trojan or a false positive? Thanks.
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Found 200 unresolved items in deep scan - now what?
Hi, The quick scan shows my computer is great. The deep scan includes my backup drives and takes about a week to complete. It found 200 unresolved items the last time I ran it. I am running it again now (about a month since the last time) and it appears that I'll end up with the same number of unresolved items. Does that…
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How to know what is behind blocked connections?
Hello everyone. I can see in notifications that bitdefender is blocking connections. I can make exceptions or leave them blocked. But to confirm this decision, it would be good to get access to informations where I could know what these connections actually are and judge whether they are legitimate to me or not. I tried…
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Scan one drive
How can I scan just my C: drive for vulnerabilities?
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How to stop the notifications about the online threats?
I am getting fed up with the constant notifications about BitDefender blocking online threats. Great job. Now can you just do it without telling me about them all the time?? Machines get probed and scanned all the time. Just block them silently. Even when I am on a webpage and just reading, I get these notifications. Just…
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Continuous Pop Up from McAfee
Good day - I am getting continuous Pop-Ups from a site en.softonic.com supposedly from McAfee. How do I stop or block this? Or how do I set Bitdefender to block this very frustrating incident. In ten years with Bitdefender I have never experienced this issue until now.
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Removal of 'nwjs' malware
How can I remove 'nwjs' malware from my PC (Windows 10)? I performed a "System Scan" — 'nwjs' still exists. Thank You, Rich ..
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Email spam
I have email protection configured, but am still receiving a lot of spam emails to outlook inbox. They are not automatically going to junk, I have to manually block sender of each one. Can anyone help me with better settings in Bitdefender? Thanks
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Firewall blocks communication with ezeep printing service
I am using Total Security build 27.0.46.231. When trying to print using the ezeep cloud printing service, the Firewall is blocking the communication. Disabling Firewall allows the document to be uploaded to the cloud and sent to the printer. I've tried adding exception rules to all of the EXEs in the ezeep app folder, but…
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Firewall configuration for Tailscale to work
Has anyone been successful as configuring bitdefender firewall to enable one to connect to their PC over tailscale? Any guidance or step by step instructions would be a huge help. Thanks
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Does Bitdefender save scan history or is it only saved on device?
Is it possible to see months old threat detections to get a sample if the device used for the scan is longer in working condition?