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Protection - Malware/ Firmware/etc.

Everything you want to know about our cybersecurity features for Windows. Here you'll find topics on Malware, Firmware, Online Threat Prevention, Vulnerability, Firewall, Ransomware Remediation, and Antispam.

Suspicious connection vs malicious URL
For a same detection, I have found the notifications on the right saying "malicious URL" and "Malware", but the Threats blocked saying "suspicious connection" and "unmatching certificate". They are two different kinds of threats, are they not?
[Fractureiser] Powerful new malware circulating, but not detected by BitDefender
Recently, a highly sophisticated piece of malware has been infecting numerous PCs with executable Java binary files (.JAR files). Infesting mainly users of the Minecraft game, this virus is very sophisticated as it is able to replicate itself and infect all jar files on the user's computer. It was discovered less than 10…
Bitdefender Online Threat Prevention blocked code dot yengo dot com
Windows 11 Pro X64 Build 22621.1778 Microsoft Edge Build Version 113.0.1774.57 (Official build) (64-bit) Biitdefender Total Security build 26.0.35.174 It appears that Bitdefender Online Threat Prevention is constantly blocking code yengo com in Edge browser happens multiple times when closing browser for me, also when…
Remote system scan?
Just what does the remote system scan do? And how long should it take. It's been about three hours now, and the only feedback I have gotten so far is "Processing your command ..." and a little spinning icon. Is anything actually going on?
Firewall Permission Dialog Box Is Poorly Coded. Any Explanation?
When you set your firewall so it asks your permission when an app tries to acces network, things may go crazy. If you immediately select "Allow" or "Block", you are fine. But if you don't, new(same) notifications keep stacking back to back, as long as you wait. 1 box per 1 seconds I guess. So if you try to decide "should"…
Engine Using Only E-Cores, Not P-Cores Is Slow. Any Ideas?
So I just noticed that, even after a reinstall I did (due to the FPS-problem, but that's a different story) that the scanner on my Raptor Lake CPU is using only the E-Cores, not the full performance P-Cores. Paired with a M.2-SSD the result is that this is the main reason for the time the scan takes. So if the scanner…
Bitdefender Home Network Helper Process Uses 60GB+ Of RAM. Any Help?
I booted up my computer and after a 1-2 minutes it started becoming very sluggish(which was very surprising) so i opened task manager to see the network helper processes using 60GB + (50here plus another 15+ commited on the disk). how? Why? like seriously why? what could it possibly be the reason for that?
BTS settings: password protection
Hello, I notice 2 weeks ago, somehow disappearing from BTS settings/General/Password protection ? And not only from My Main PC, but from EVERY PC's from my Bitdefender Total Security account? Who CAN REMOVE password from MY BTS settings??? I'm can't believe IF THAT POSIBLE?
trojan malware
I have several trojan viruses on my computer that BitDefender didn't catch but System Mechanic did. Usually when this happens it will also either clean or quarantine them. These three are different because I can't get rid of them. They begin as follows: W32/Sb6adb982!.... Path -…
constant threat notice
I keep getting this threat notice and bitdefender can do nothing about it. How do I get it to stop? The file C:\Users\xxxx\AppData\Local\Packages\microsoft.windowscommunicationsapps_8wekyb3d8bbwe\LocalState\Files\S0\4\Attachments\due E-PAYCAPITA[15304].html has been detected as infected with Generic.JS.FakeLogin.A.75CD1BBE…
Bitdefender On Windows 10 Full System Scan Taking 40 Hours
I have a Dell Optiplex 3050 (DESKTOP-EL571SA) running windows 10. Have just installed Bitdefender Plus and removed old antivirus, and have started a full system scan. Though the fs scan is also scanning my Passport back up as well, the scan is still running 40 hours later. My system may not be the fasted admittedly (8Gig…
Abnormally high cpu usage
I know it's been mentioned in the forums for quite some time now and I heard that the issue was fixed through several update, but it doesn't seem to be the case. This wasn't the first instance where I had very high CPU usage at the worst possible time. Is there an updated news regarding why this happens every now and then?…
Annoying popup saying my system is at risk
When I installed BD, I was not given a choice whether I wanted to trial the paid version. Now that it's expired I keep getting this annoying popup saying my protection has expired and my system is at risk. It scared me the first time, so I checked, but BD free was still running, still doing its job. I closed the popup, but…
Safe search and failed USB scans.
Hello, I had noticed that in the free version the safe search with Google search engine and also others does not work. In addition, USB on-demand scanning also does not work. Having now the Plus version of Bitdefender, I realized they don't work in the paid version either. So I ask when this bug will be fixed which seems…
Korg Legacy Collection False Positive?
this morning my Korg soft synths were missing on my desktop - Polysix, MDE-X, MonoPoly and MS20 - all just vanished. Weird. I finally found them in the BitDefender quarantine flagged as Gen:Variant.Tedy.204518 Is this really the case? Please download the demo versions from Korg's website to test yourself.
New to Bitdefender
Every time Bitdefender blocks something a Bitdefender popup UI appears called "MyAccount". I find this nerve racking and it makes me want to switch to something else. How can I prevent this popup from occurring every time it shows block dialog?
Service Security Windows
Hello, does Bitdefender stop the Windows Security Service (SecurityHealthService) ? Security Windows page is blank ... nothing present ! Does Bitdefender stop and won't start Windows Defender? How can I close and completely exit Bitfender for a moment, just to move a false positive file? It's imperatif for me to can close…
Alert Mode switching itself off.
Hello I've had this problem for a number of years with Bit Defender and I can't seem to find a solution on the internet. I switch 'Alert Mode' on, so that every time an application tries to connect to the internet, a pop-up appears and I can then choose whether I want it to connect to the internet or not. The problem is,…
System Freezes during full system scan
It was freezing on the previous installation. Now it is doing the same after a clean install on both Windows 10 and Windows 11. Any suggestions would be great. AMD Ryzen™ 9 5900HX Mobile Processor is in my system. Just found many others complaining of the same thing happening. No need to reply to this. Thanks.
BD Total Security ignores exceptions and does unscheduled scans
Greetings, i am going crazy here. These freaking scans start exactly an hour after boot here and last around 10-20 Minutes. I'm only aware of them, bc my big data graves are WD Black HDDs ( 6 + 2 TB) and kinda loud when bdservicehost.exe starts with the scans. The SSDs are affected speedwise too. The scans go over the same…
What the hell is BitDefender Problem with Nicehash!??!?
Hello, I am about to literally ask for a refund for all my products. It's freaking insane the level of aggressiveness towards nicehasminer, its impossible to run it, even with exceptions, I have done everything there is to be done, created a folder, made exceptions to the folder, exceptions to everything in it, every file,…
Bitdefender toolbar is not compatible with Thunderbird
The Bitdefender (26.0.12.56) Anti-spam toolbar added to Thunderbird [91.6.2 (32-bit)] isn't functional. Settings, Spammers and Friends buttons work; the others are not selectable. Windows 10 Pro (19044.1526) This seems to be an ongoing issue. Is there a timeframe for resolution?
[Firewall] Alert Mode Notifications Don't Show Full Path
When receiving a notification about an application attempting to send or receive network traffic, if the path to the file is too long, that path is shortened to fit within the notification window. There is no way to see the full path without blocking (or less securely allowing) the application, and then viewing the logs in…
False positive - what is Trojan.GenericKD.48174843?
Hello, my BitDefender detected Trojan.GenericKD.48174843 in a file: "Kwestionariusz_wstępnego_wywiadu_przesiewowego_przed_szczepieniem_osoby_dorosłej_przeciw_COVID-19_(wersja_docx).docx" from https://www.gov.pl/attachment/c6109501-068a-410c-a3b5-05e2f4eb8efe Which is weird because I opened this file before and it worked…
Custom scheduled antivirus scans
I have noticed that in BDIS V26.0.3.29 my custom scheduled antivirus scans have recently stopped working. The schedule information was no longer set in my custom scans, so added it again & saved it. The scan date & time is now shown in the antivirus section. However, the scans are still not running. Is there a bug in this…
Bitdefender Thinks EVERY Visual studio files are a virus
Its extremely difficult and frustrating working with visual studio because of this . Everytime i move a file around the antivirus is gonna pop up and block me from doing wathever i was doing.
Bitdefender Total Security won't let me install the new AMD GPU driver.
Bitdefender Total Security won't let me install the 26.1.1 AMD GPU driver. Every time I start the installation, Bitdefender crashes the install with a cryptic message about malicious behaviour. I downloaded the driver from the official website, my system is perfectly clean, no viruses or software issues. Can you guys fix…
[BUG] Bitdefender Free Version causes FC25/FC26 EA Games to crash
Hello, I’m encountering a reproducible issue when using Bitdefender Free together with the games EA Sports FC25 and FC26. Issue Description When Real-Time Protection is enabled, the game crashes during the initial loading screen (right before the main menu). As soon as I disable Real-Time Protection, the game launches…
How to Use Fluxus Executor Safely Without Antivirus Issues?
Hi everyone! I recently started using Fluxus Executor v2.691 for scripting in Roblox, and it seems really powerful. Since I always want to stay safe, I’m making sure it doesn’t trigger antivirus alerts or compromise my system. I followed this *** guide and it helped a lot. Has anyone tried running Fluxus Executor with…
Bitdefender Online Threat Prevention alerts
Hi to all, I hope you guys have a great day. As you can see in the picture, this problem doesn't need an explanation. What is causing this issue? Is this a new threat that Bitdefender hasn't encountered before? In any case, why can't Bitdefender find the program or process name? Can I find it manually?