-
Full System Scan not scanning enough files.
Dear Bitdefender Support, I usually do a Full System scan on a Friday and check ‘Notifications’ when it is finished. On April 19th 16787115 items were screened and 132723 items were skipped - it took the usual sort of time about 40 minutes to an hour Dear Bitdefender Support, I usually do a Full System scan on a Friday and…
-
If I have the free Bitdefender version, can I uninstall Bitdefender Total Security
As far as I have been able to tell, the free version of Bitdefender locks all the features of Bitdefender Total Security. If that's the case, do I lose any of Bitdefender Free's functionality if I just install Total Security and leave Bitdefender Antivirus installed?
-
Security Breach: Alert Mode Not Working
Following on from months of screaming at Bit Defender to fix a bug where alert mode switched itself off when full-screening a YouTube video, I find today that alert mode is still not working as it should be and it is STILL causing a breach in the security of my PC… Alert mode is switched on Which should allow me the human…
-
Canva issues with bitdefender installed
Hi, I had to uninstall bitdefender because my girlfriend couldn’t work in canva anymore. The little cloud constantly has three dots (connecting status) on each workpage and ended up showing “Trying to reconnect” after some timeout. canva was working in the safeplay browser though but had to uninstall as she didn’t like the…
-
How to add an exemption?
I have 2 NAS devices hardwired to my network. When I access the IP through the browser I get "Not Secure". Obviously, it is secure. How do I list the NAS IPs (static) as an exemption? The documentation does not show how this is done.
-
Security Widget - How to reposition on screen.
I wish it to go in the bottom right of screen.
-
How to Remove this virus
We blocked this dangerous page for your protection: https://four.startperfectsolutions.com/scripts/sold.js Threat name: Trojan.GenericKD.71456998 Dangerous pages attempt to install software that can harm the device, gather personal information or operate without your consent.
-
Wowhead Client being ID'd as malware
After an update, Wowhead Client is being flagged as malware by Bitdefender (and Kaspersky) and removed to quarantine. Is this a false positive? More info: "Feature:Advanced Threat DefenseBitdefender detected potentially malicious behavior and blocked all applications involved. Detection ID: SuspiciousBehavior…
-
Several blocked connection notifications of www.mgenyc.com
So I was just on google and all of a sudden I got like 20+ notifications of this. "chrome.exe attempted to establish a connection relying on an unmatching security certificate to www.mgenyc . com. We blocked the connection to keep your data safe since the used certificate was issued for a different web address than the…
-
Total Security ? only a joke
This program doesn't work properly. I asked for help to no avail, I followed the instructions and also sent the diagnostic file. I made an appointment for remote support, but no one showed up. I checked and updated the operating system, called and chatted, but all was useless. I often get the "communication error" message.…
-
Can the print on a website be infected?
I copied and pasted a few paragraphs from a website. When I tried to save my document, which is a Microsoft Word document, my Bitdefender antivirus tells me that the document is infected with Trojan.Groooboor.Gen.22. and then my document gets deleted. I'm really confused. How is this possible? I thought that an actual…
-
Email Labels do not work in Gmail / outlook. Only work on my Microsoft 365 email
Hi Folks. I have Bitdefender Ultra, and I am using the email protection to scan four separate email accounts. An account hosted by Godaddy, using Microsoft 365, and I get the red and green labels without a problem. On my three gmail accounts, when used in outlook, I do not get any labels whatsoever. Anything I need to turn…
-
False Positives on an installed program
I recently purchased a new application from a vendor and the installation failed due to a false positive reported by BitDefender Antivirus. I can't recall the precise message, but the program affected was "AppData\Roaming\HiFi\AS_FS\AddonFolder\AS_FSConnectorInstall.exe". There were numerous reports of this by other users.…
-
Sora's fake page
Does anyone know the damage caused by the .exe file contained in the setup-x86_64.zip zip downloaded from Sora's fake page?
-
Default tab for Notifications in GUI, and additional display suggestion
In the Bitdefender GUI, the left-hand side has a set of icons including Notifications. I notice that when I click on that Notifications icon, by default(?) it is opening on the Critical tab. The other tabs are All, Warning and Information. I tentatively suggest that the default tab should be All, rather than Critical.…
-
Just installed Bitdefender and now videos will not play on news sites, how to fix?
Youtube links within sites will not show just show the following An error occurred. Please try again later. (Playback ID: 9rcArSahFqd2JWh_) Learn More
-
Obstacle backing up application installer with FreeFileSync
Today I installed FreeFileSync 13.5 ("FFS") on my Windows 10 x64 laptop. (Finally upgraded from Windows 8.1!). Although I've used it before on another machine, I thought I'd start out with a trial run backing up the contents of my "Temp" folder, where — amongst other things — I save application installers. Nominally that's…
-
Is BitDefender active in Windows safe mode?
I have a laptop that has terrible battery life (advertised as 10+ hours, I usually get 4-5 hours) and I've been working with the manufacturer to resolve the issue. I've done lots of different tests, sent various logs, etc. with no real progress. I was recently asked to start Windows in safe mode to test battery life with…
-
Bitdefender and local DOH servers
Greetings, for reasons related to a contract, one of my clients who uses BitDefender Antivirus Plus on his laptop often goes to an external office and connects to the local network. In this network there are two local DNS both configured to only accept queries via DOH. The person using the laptop is unable to perform DNS…
-
Bitdefender Antivirus Plus and Windows 11 DOH problem
Greetings, for reasons related to a contract, one of my clients who uses BitDefender Antivirus Plus on his laptop often goes to an external office and connects to the local network. In this network there are two local DNS both configured to only accept queries via DOH. The person using the laptop is unable to perform DNS…
-
how do i disable infected web resource?
this website is not dangerous and before i installed bitdefender it was fine and then it started blocking it so how do i disable it
-
High CPU usage during scans
HI, I'm doing a complete scan of the PC but maybe the percentage of CPU usage during the scan is a bit too high also because there are two processes running with a high CPU percentage. Wouldn't just one be enough? Why does "bdservicehost" also use a lot of CPU since "Bitdefender Antivirus Scanner" is running? Optimizing…
-
Error Message for twemoji.maxcdn.com
I keep getting this message: Feature: "Online Threat Preventionmsedge.exe attempted to establish a connection relying on an unmatching security certificate to twemoji.maxcdn.com. We blocked the connection to keep your data safe since the used certificate was issued for a different web address than the targeted one." What…
-
Kommer inte in på ASUS Router
Hej! Hoppas ni kan sfå svar på min fråga… jag kan inte logga in på min ASUS Router. Kan det bero på Virusprogrammet? Jag skriver 192.168.1.1, det ska räcka för att komma in. Då får jag till svar att: kontrollera Proxyservern (som jag inte använder). Att: Det tar för lång tid att logga in på den sidan Vad ska jag göra för…
-
Explorer.exe and other system files gets blocked
Hi I am a new Bitdefender use, I just installed Bitdefender and it detected explorer.exe as a malware and it stopped it. Also a Powershell command that I am not sure if safe or not got stopped and a file named BrowserApp got moved to quarantine which lead to Windows ****** Host to keep popping a message "Can not find…
-
Router and Wi-Fi protection
Can anyone please tell me if Bitdefender Antivirus Plus can monitor my Wi-Fi network in real time for hacking attempts? Can it warn me of an attack and block it automatically? If not, is there any Bitdefender product that has this ability? Thank you
-
I do not understand why I get this warning?
Hello everyone, In my Bitdefender Central I get a warning that my advanced threat is not on in Bitdefender TS. But when I checked in the security tab of my BDTS, it shows that both Advanced Threat Detection and Exploit Detection are on?
-
After upgrading to Bitdefender Antivirus Plus, it takes at least 30 seconds to open Firefox
I hope this is the right place to post this, so I apologize if I chose the wrong forum, but is this normal behavior? I should mention that this only happens after a restart and after coming out of connected standby (only sleep state available on this desktop). It actually took me a while to track down what the issue was. I…
-
Bitdefender "Online threat prevention" keep blocking a website
Hello, I have a problem visiting this website : [link removed by admin] They developed applications to use with Microsoft Flight Simulator, X-Plane and P3D. Every time I try to visit it, the Online Threat Prevention, block the page. I have added the website to the exceptions , but it make no difference. How I can solve…
-
Suspicious connection blocked in chrome
Hello, I am stressing right now about something wierd to me that happened right now. I had on my chrome browser youtube video playing on one tab then on second twitter opened and on third page called u.gg used for leage of legends game. While watching the video and not doing anything else I got notification saying there is…