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Weak Password Detected
I received this under Vulnerability: Weak Password Detected Vulnerability scan completed successfully. Bitdefender detected a weak password for the user: Administrator I clicked on the button "change password" under notifications in the Bitdefender window but then wondered is Bitdefender referring to my Bitdefender account…
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Where do we contact support?
The latest issue I'm having with Bitdefender is that the Anti-Spam feature turns itself back on after being switched off. What happened to the link to support on the app itself? I've had to come to this forum for an issue that has probably been flagged somewhere and no amount of "useful" documents are going to help.
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Is Removing a file detected from quarantine sufficient for removing all the infections traces?
Recently I've founded some possible infections on my PC after I've done a websearch searching for infos/support,I've founded websites that explain a list of steps to do for completely deleting the malware traces,now my question above,is that all have I to do or is a better check-up necessary ?
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How do I block all traffic by default?
I seem to have a problem. I only want traffic that I allow to access my device. I do not know how to make bitdefender deny all traffic by default. Is there a way that I can do this? Also, it appears that specific rules I set up have no effect. Why is this? I am interested in learning who and what entities are connecting to…
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how to download cryptocurrency protection
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How do I turn off an exception for a phishing malicious user?
I inadvertently hit the "Exceptions" button in Notifications that now allows a phishing attempt connection to occur. How do I reinstate the notification?
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WindowsPackageManagerServer.exe blocked
As my firewall alert mode has been turned off I am not seeing lots of panels and some programs are getting blocked that look like they should be allowed. I did not block access.
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Alert mode going off now, when going to any fullscreen app / youtube video.
I'm watching the console on a second monitor. If i load youtube fullscreen video on primary monitor, ALERT self disables ( even with password in place ) If i load any game fullscreen or app / Alert mode self disables even with password protection. If i go to console to re-enable ALERT mode, i get asked for my password. So…
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Phishing attempt detected, how serious is it?
I visited a webpage which led to a pop-up page appearing. Soon afterwards, I received a Bitdefender notification for a "Phishing attempt detected" and which stated "We blocked this phishing page for your protection". Could this mean that my computer or system might have been infected? Can my computer get infected from a…
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False Positive? - Trojan.GenericKD.71897930 found on Atari 2600 Emulator
Hello, BD just detected this on the executable file of the latest release of the Atari 2600 emulator "Stella", version 6.7.1 This was downloaded from the official site, never had a problem before, and LO4D shows only 3 out of 23 AV softwares are detecting it as such: [*url removed by @Flexx*] How can I get this checked,…
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BitDefender blocks Sidify Convertor and Amazon Music Win 11 App
I have installed Sidify Amazon Music Converter in Win 11 and when BitDefender Shield is of (unprotected) the software works OK and is functional. When BitDefender shield is enabled the Sidify and Amazon Music crashes and apparently a malware is cleaned. I have isolated the problem with a file which is quarantined in…
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Exploit Attempt Blocked
So i've been getting these exploit attempts attempting to inject into my PC. How do I remove and protect myself from this?
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Why would my Total Security not have email Protection.
Please see attached, There's no email protection, why would that be? Thanks Gor
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Why am I often getting antivirus settings modified/deselected by themselves ? ?
I've recently uninstalled and reinstalled Bit defender Total Security on my OS using the native tools to do that,I've set the av to perform scans of boot sectors and archives ( enabling the maximum limit of size for that last one to search all the possible ones ) but when I close the software and after a while check the av…
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Can Bitdefender work in cooperation with Malwarebytes?
I know that 2 av solutions in the same OS get in conflict but I even know tha Mbam can work in cooperation with other av softwares so could you suggest me the way to make these 2 works well togheter? I suppose that to do this is necessary not to enable the premium subscrition to Mbam and use only the free version of it,am…
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Bypass IO / Direct Storage is not working for any games
For some reason none of my games that use DirectStorage fail, including the Microsoft BulkLoadDemo with the following error: File System Filter 'atc' (Version 10.0, 2023-12-11T18:22:43.000000000Z) vetoed bypass IO. Process: BulkLoadDemo.e File: M:\Direct Storage benchmark 1.2\Release\Output\BulkLoadDemo\Avocado.marc…
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Anti-Theft Not Working
Hi, I have 2 phones (Samsung and Xiaomi) and on both the phone when my screens are off for a while I can't track those phones nor the anti theft alert rings. I restarted my phones and with screen on they both can track locations. On Xiaomi, when I send sound alert it just pop up a notification without any sound and when I…
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Bitdefender Total Security Firewall Alert Mode is automatically switched off by any fullscreen app
Hello, Firewall bug discovered in Bitdefender Total Security 2024 two weeks ago. If you enable the Alert Mode in Bitdefender Firewall then launch any full screen application (YouTube video or any Game) the Alert Mode is automatically disabled. Things that I've tried: 1 Automatic profiles from Bitdefender disabled 2 Windows…
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Issues with BD locking up Keyboard after scan
I have been using BD now for over six years and never once have dealt with this issue before. Everytime my scan starts and I am not using my keyboard ( IE Watching movies/tv shows steaming) My Keyboard will no longer be responsive and I have to unplug and replug it back in. Same story when I get up in the morning and go to…
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BITDEFENDER TOTAL SECURITY / THREAT DETECTED IN THUNDERBIRD E-MAIL CLIENT
Recently a Bitdefender Scan (Total Security 2024) detected a threat (Trojan.CVE_2024_21413.3.Gen) in one of the folders on my desktop Thunderbird e-mail client (v.115.8.1 64-bit.) Unfortunately, Bitdefender could not identify the specific message(s) where the infection was detected, only the folder. Initially, I just let…
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Is it Bitdefender that stops me from visiting certain websites, like "click.pstmrk.it"
Is it Bitdefender that stops me from visiting certain websites, like "click.pstmrk.it"
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Super Hacked...
Where do I begin? I just purchased a laptop about 2 months ago. Brand new and its basically changing settings on its own and names of files etcc.. I'm not the admin of the damn thing I own I first noticed it on my galaxy s23 ultra when I would see the font changing and same thing with my pictures and files being renamed or…
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Big problem with "virus" ?
Hi, I have a problem with a virus that is literally everywhere... I think it's more about remote control and virtual machines. I don't know anything about viruses, so it's hard for me to even recognize it. On Windows, I saw a lot of traces of interference with my system in the device controller. In drivers. The services…
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Emails stopped being tagged with "Bitdefender: Safe" green tags 3-24-2024, any idea why?
Emails stopped being tagged with "Bitdefender: Safe" green tags 3-24-2024, any idea why?
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Changing default feature values
I noticed several of the following were enabled/disabled by default and I was wondering why that was the case. For now, I enabled/disabled them based on my desire to have my device be as secure as it should but I wanted your input on which I should keep enabled/disabled and which I should return to their default state:…
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Disabled features and lorem ipsum in Bitdefender
Hello, recently, my Bitdefender software in the Protection category has all features disabled and lorem ipsum text in the description. I no longer have access to settings or notifications.
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Thanks Bitdefender
Not exactly an expert input, but just to say thanks to the people behind the app (free version!). Today it notified me - and dealt with - a ransomware attack (.venus). No idea where it came from, but it was quarantined and deleted. My brother-in-law in Australia (lawyer) was not so lucky some months back. Very grateful.
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Bitdefender blocking ports on the router
Hello. I have a Raspberry Pi 5 hosting a Jellyfin Media Server for my personal media content. It has setup OK on the POi but I cannot access the jellyfin Server from My Windows 11 computers oy my Samsung Galaxy SmartPhones When tring to make contact with the Pi 5 I am asked to make a connection with the sever, I enter the…
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Pause Protection
This is a bad product for antivirus category. I have a 4gb ram but antivirus consume 2gb ram. My windows 10 computer very slow. I uninstall Bitdefender Antivirus Plus. Please tell me why I can't pause protection this antivirus ?
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Bitdefender 2023 vs 2024
Can someone advise me which version to buy please. 2023 is available significantly cheaper than 2024 - will I be missing any functionality with 2023 or will it update itself to match 2024. Thank you.