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Attack timeline involving compattelrunner
Hello, I am trying to understand this sequence of events from a "threat blocked on your device" due to real time protection: 1) 05:28 Wininit.exe executes services.exe 2) 05:31 services.exe executes svchost.exe 3) 5:40 svchost.exe executes compattelrunner.exe 4) 5:41 (more than a minute later) a FreeFileSync file get…
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'new device discovered' - *what* new device??
i keep getting new device discovered pop-ups, with no information on exactly what device is now considered new [p.s. - i have attached no new devices…]. Some information pointing to what the software is talking about would be very helpful. I've checked what little information is available.
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What does the triangle in the system tray icon mean?
A little triangle has recently appeared in the bottom right corner of the Bitdefender icon in my system tray. What does this represent? The manual seems to suggest this is the default icon shown when everything in okay, but I've been running Bitdefender for about five weeks (30 day trial, then I subscribed about a week…
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BitDefender prevents me visiting mail.yahoo.gr
Bit Defender reports the followning Suspicious page blocked for your protection https://mail.yahoo.gr/ Your connection to this web page is not safe due to an unmatching security certificate. This means that the certificate was issued for a different web address than the one it is being used for, and you run the risk of…
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"Our systems have detected unusual traffic from your computer"
Bitdefender does not report I am infected why does this happen quite regularly
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Bitdefender and Outlook not updating - Old issue, what's the fix??
I've only recently moved to Bitdefender and appear to have the VERY OLD issue of Outlook randomly not updating. The Bitdefender Helpdesk have given me the "opportunity" to help them analyse this problem by doing various tests for them but surely they should have a solution by now?? This appears to have been a problem for…
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Bitdefender Blocking app after download
Hi Bitdefender is blocking one of my apps from installing even after allowing it in the exemption list and clicking i understand take me there anyway.
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VBS Agent Trojan, VBS.Heur.Morpheus (and other viruses) on my Win 10 PC - help?
Greetings, I foolishly went through a bunch of 15+ year old cd-rom discs that had lots of family pictures - before throwing them out. Of course, one of them had a virus on it and now it/they are on my win10 PC. I Googled how to get rid of VBS Agent Trojan, then I downloaded the half-dozen programs to attempt to get rid of…
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Bitdefender Online Threat Notification
Hi I consistently receive this notification from Bitdefender everytime I open Chrome browser, and keeps notifying me every 2 minutes, which is rather annoying already. I've noticed I had this after rolling up a Windows update. How can I resolve this like if this is a malware thing can it be removed? Or at least the…
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Does Bitdefender block a program that searches for a memory address within another program (Windows
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Pagefile.sys listed as trojan
Hey, I was running bitdefender as I usually do when I start my pc, and I got a pop up that "D:\pagefile.sys" is infected with "trojan.pws.ebaypass.a" as well as two temp files in bitdefender were also infected with this. Bitdefender deleted it's two temp files but I'm stuck with what it says about pagefile. From looking up…
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trojan.genericKD.74065074 is this a false positive
File: "Redragon S136_Setup.exe" from redragon
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docs.google.com Suspicious Connection Blocked
My notifications are filled repeatedly with this critical notification: chrome.exe attempted to establish a connection relying on an untrusted certificate to docs.google.com. We blocked the connection to keep your data safe since untrusted certificates are issued by unrecognized Certificate Authorities. I don't really use…
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Connectivity Issues
Can Bitdefender cause connectivity issues on a HP laptop using windows? My laptop won't stay connected to wifi. What can try to do to keep the laptop connected to wifi? Thank you
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Many sites blocked by googeladservices (see screenshot). How can I get rid of that?
Normal vendersites and also my banksite are beiing blocked by googleadservices (see screenshot) . I can't find how to get rid of that.
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is this a hacking attempt ?
i installed this software from M.S. store ( check screenshot no 1 ) After the installation when i opened it, bitdefender informed me about a threat ( check screenshot no 2 the website to which the discussed software was about to communicate was inaccessible when i tried and gave this error ( check screenshot no 3 ) plz let…
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Rules reset after restarting PC
Hello. I have alert mode switched on so I have full control over what applications can connect to the internet. However, every time I turn my PC back on, all the rules have been deleted. Incredibly frustrating, as I should only need to set them once. Is there a solution, or another bug in the programme? Thanks Chris
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How to remove URL.Spam.Heur.4?
I am constantly getting Bitdefender popups saying that an infected file is detected, view attack timeline, etc, etc. I have quarantined and deleted all of these files, and I have run a full system scant, yet I still am getting the continuous attacks. Is there a way to more directly target these files and remove them?
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RarSFX0\packages\installer.exe in firewall
Hello, I just got this in my firewall and I have no idea from where is this thing coming from. I started my pc after a month so I was updating windows and bitdefender itself and other games. But when it was all done I was just running full scan with bitdefender to be sure its all clean. When the scan was in the 50%+- I got…
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Pop-ups purporting to be from McAfee & others saying my PC is at risk
Many pop-ups purporting to be from McAfee & others saying my PC is at risk, or infected, or the carpet of the system is hacked, or critical system error, critical virus warning, or your system is damaged, etc. All want me to click on "remove virus now", or "quick scan" or some such. Just started night before last, and has…
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Pop-up notifications
Nothing I've seen here so far addresses how to turn off the annoying pop-up notifications. I have everything turned off yet I still get pop-ups about new devices, blocked suspicious activity, etc. It's frustrating when I'm gaming because the pop-ups cause games to pause until I close the pop-up window. There is nothing…
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wscript.exe being constantly attacked/blocked
Hi, Bitdefender is constantly blocking threats on wscript.exe as below. It does this about every 10 minutes but never really fixes it. Am I infected or is it a bit def issue ? I tried deleting the file but it comes back Here's the detail: Command line parameters: "C:\Windows\System32\wscript.exe"…
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Bitdefender Firewall
Is bitdefender firewall just pretty much a front end to the windows firewall service? So maybe bitdefender will create rules & what not but in the end its still using the windows firewall service? Why am i asking? Well i'm interesting in using some products that in the end just work by adding rules to the windows firewall.…
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Files Detected as Infected After Week of Being Installed?
Question is above. I downloaded an .exe file on my computer (already submitted to Bitdefenders Labs for review) about a week ago. After initial scans and multiple system scans over the week, I was getting nothing and told that my system was clean. Suddenly, the file was flagged for a Trojan last night. Any idea on why it…
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Is bitdefender has phishing protection?
I use Antivirus Plus plan. But still got phishing to put my info with otp for my credit card which has transaction from Nicosia Cy around 17xx EUR. That the bitdefender is not alert or alarm to the web site that I got phishing. I found some website mention that bitdefender has phishing protection but I don't found this…
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Blocked threats shown in Log, but Scan shows nothing
I am using Netgear Armor App AKA Bitdefender for Netgear Orbi routers. The log file shows a bunch of blocked threats. They're blocked which is good. But the wording of the threats is concerning. "Bot Found on XXXX" where XXXX is my computer. The details of the message state, "Netgear Armor denied access to this potentially…
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Bitdefender and White Screen of Death (WSOD) Detection Issue
Hello Support Team, I’m experiencing an issue with my system where I encounter the White Screen of Death (WSOD) intermittently. I’m using Bitdefender for my antivirus protection, but it doesn’t seem to detect or address this problem. Here’s what I’ve observed: The WSOD occurs randomly and disrupts my workflow. Bitdefender…
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Detected GT:JS.RogerDldr.1.8520776B in Firefox. Vírus?
Hello, good evening everyone. I had Brave, Firefox and Chrome open when this message appeared. Is this malware? Is it dangerous? BitDefender deleted it. I did a complete computer cleanup, at the end of the cleanup it detected it again and, this time, I deleted it. See the screenshots. 1- I did a complete analysis with…
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Bitdefender keeps telling me to uninstall Kaspersky when its no longer available on my hard drive!
Why does the Bitdefender software keep telling me that I need to uninstall Kaspersky from my machine when the first thing I did before installing Bitdefender was remove the software from my computer? It's not even on my hard drive, and yet.. Bit Defender keeps telling me that I need to uninstall it… Oh, and another thing…
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Email Protection
how can I set email scanning?