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Bitdefender and Perforce
Will Bitdefender protect me if I am using a Perforce depot? Will Bitdefender protect me if a person sends a virus or tries to take control of my computer through Perforce? I'm also using Unreal Engine (Game Engine)
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Epson scanner runs very slowly
Since installing Bitdefender a few weeks ago it is taking minutes to scan documents that used to scan in seconds. When I remove Bitdefender the scans speed up again. How do I configure Bitdefender to not check the files being created by my Epson scanner? Thanks for any help - aplogies if this question has been asked before
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Bitdefnder firewall windows 11
Hello, Recently i upgraded from windows 10 to windows 11. For flightsimulator 2020 i use software that is called AVIASERVER to put a cockpit display onto my IPAD. In windows 10 that worked as a charm. In windows 11 it does not work anymore. I can start up the software and i runs on the background but my IPAD cannot connect…
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System got hacked and all files encrypted with .encrypted extension
We are using Bitdefender Total security. But yesterday our system got attacked. All files are encrypted with .encrypted extension. Is there any possibility to decrypt the files? Please find the enclosed zip sample encrypted files. Please check and provide your valuable suggestions. [*attachment removed by @Flexx*] Thanks &…
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Cloud files detected - Bitdefender found some files stored online.
I got the following message after running a system scan. It says These files will be automatically scanned when you will open them on your device. But that's not happening.
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Sicurezza
Ho provato ad installare sul mio PC LeggiXme FW 40 ma Bitdefender non me lo ha permesso. Vorrei sapere se c'è qualche modo per poterlo installare in quanto serve a mia figlia che è dislessica? Grazie
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VIRUS Gen:Suspcious.Cloud.2.sp3
I get over and over the message that temporal files of Bitdefender are infected by Gen:Suspcious.Cloud.2.sp3. After each scan Ditefender deletes them but they allways come back. How can I get gid of it?
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Bitdefender did NOT remove Malware-can anyone help please ?
Hi from Australia. I somehow have malware on my desktop PC-it's re-captha-version 3 with some other numbers. I purchased bitdefender as it was literally only website I seemed to be able to access without the malware changing the url to something odd with a bear picture on the screen or me receiving an error message on…
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BD turns off occasionally
Hi, I am new to this forum. Does anyone happen to know why Bitdefender is off by itself occasionally under Windows 10? Window defender pops out the message"Turn on antivirus" Otherwise I wouldn't even know, I always do a full scan but finds nothing, it happens once a month at least, hopefully someone can help me to answer…
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URL in outlook doesn't open
Hi, When i click on a hyperlink in my outlook the website doesn't open. I checked the notifications in central but no event is created. What can i do to adjust this security setting? Regards
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Bitdefender delaying desktop icons display
I'm running a paid for version of Bitdefender Total Security on a HP i3 12100 PC. Running Windows 11 Home. Was running fine for 7 months. About a week ago, on a power on boot, (happens on restart also), the Win11 taskbar displays on the bottom as normal but then it takes 51 seconds for the desktop icons to display. I…
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How to switch to Windows Defender without uninstalling Bitdefender entirely?
Today my subscription expired and while I want to renew it, I want to get paid first later this week. Since Bitdefender expired, it's off, but in the Windows security settings it still says Bitdefender is active and therefore Defender isn't completely on. So is there a way to get Windows Defender back as the main AV…
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Vulnerability scan
Hello I have bitdefender and it says I have a few suggestions about vulnerability. Should I fix these issues by clicking fix? What does fix do? Can the changes be unfound undone? Thank you for help
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HxTsr.exe Ran After Blocked Port Scan
Bitdefender blocked a port scan from 94.137.74.151. AbuseIPDB rated it as 100% malicious Russian IP. Cisco Talus and VirusTotal also ranked it as likely malicious. Right afterward, HxTsr.exe contacted what appears to be Microsoft IP 52.96.111.82/0. I ran a full system scan on Windows Defender and Bitdefender Total…
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Internet disconnect
I am asking advise on how to prevent my computer from disconnecting from the internet once I do the sleep command, Bitdefender at times will not connect back up to the internet at all and i will have to reboot computer and still no connection at times. Bitdefender is the one doing this, is there a place where I can…
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OPTIMIZER
tapped optimize but no response from program. what am i missing. thank you for your time
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How can I block IP range for all programs?
Is there a way to block all inbounds for a specific range of ip? What I found is that I can only find settings that can specify a specific program and limit remote ip only for that program. These days, certain ip keeps trying to attack my pc, but I can't stand the notification every time. I want to block all of those…
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Full System Scan not scanning enough files.
Dear Bitdefender Support, I usually do a Full System scan on a Friday and check ‘Notifications’ when it is finished. On April 19th 16787115 items were screened and 132723 items were skipped - it took the usual sort of time about 40 minutes to an hour Dear Bitdefender Support, I usually do a Full System scan on a Friday and…
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If I have the free Bitdefender version, can I uninstall Bitdefender Total Security
As far as I have been able to tell, the free version of Bitdefender locks all the features of Bitdefender Total Security. If that's the case, do I lose any of Bitdefender Free's functionality if I just install Total Security and leave Bitdefender Antivirus installed?
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Security Breach: Alert Mode Not Working
Following on from months of screaming at Bit Defender to fix a bug where alert mode switched itself off when full-screening a YouTube video, I find today that alert mode is still not working as it should be and it is STILL causing a breach in the security of my PC… Alert mode is switched on Which should allow me the human…
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Canva issues with bitdefender installed
Hi, I had to uninstall bitdefender because my girlfriend couldn’t work in canva anymore. The little cloud constantly has three dots (connecting status) on each workpage and ended up showing “Trying to reconnect” after some timeout. canva was working in the safeplay browser though but had to uninstall as she didn’t like the…
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How to add an exemption?
I have 2 NAS devices hardwired to my network. When I access the IP through the browser I get "Not Secure". Obviously, it is secure. How do I list the NAS IPs (static) as an exemption? The documentation does not show how this is done.
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Security Widget - How to reposition on screen.
I wish it to go in the bottom right of screen.
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How to Remove this virus
We blocked this dangerous page for your protection: https://four.startperfectsolutions.com/scripts/sold.js Threat name: Trojan.GenericKD.71456998 Dangerous pages attempt to install software that can harm the device, gather personal information or operate without your consent.
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Wowhead Client being ID'd as malware
After an update, Wowhead Client is being flagged as malware by Bitdefender (and Kaspersky) and removed to quarantine. Is this a false positive? More info: "Feature:Advanced Threat DefenseBitdefender detected potentially malicious behavior and blocked all applications involved. Detection ID: SuspiciousBehavior…
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Several blocked connection notifications of www.mgenyc.com
So I was just on google and all of a sudden I got like 20+ notifications of this. "chrome.exe attempted to establish a connection relying on an unmatching security certificate to www.mgenyc . com. We blocked the connection to keep your data safe since the used certificate was issued for a different web address than the…
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Total Security ? only a joke
This program doesn't work properly. I asked for help to no avail, I followed the instructions and also sent the diagnostic file. I made an appointment for remote support, but no one showed up. I checked and updated the operating system, called and chatted, but all was useless. I often get the "communication error" message.…
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Can the print on a website be infected?
I copied and pasted a few paragraphs from a website. When I tried to save my document, which is a Microsoft Word document, my Bitdefender antivirus tells me that the document is infected with Trojan.Groooboor.Gen.22. and then my document gets deleted. I'm really confused. How is this possible? I thought that an actual…
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Email Labels do not work in Gmail / outlook. Only work on my Microsoft 365 email
Hi Folks. I have Bitdefender Ultra, and I am using the email protection to scan four separate email accounts. An account hosted by Godaddy, using Microsoft 365, and I get the red and green labels without a problem. On my three gmail accounts, when used in outlook, I do not get any labels whatsoever. Anything I need to turn…
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False Positives on an installed program
I recently purchased a new application from a vendor and the installation failed due to a false positive reported by BitDefender Antivirus. I can't recall the precise message, but the program affected was "AppData\Roaming\HiFi\AS_FS\AddonFolder\AS_FSConnectorInstall.exe". There were numerous reports of this by other users.…