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Ransomware uwu encrypted
Hello community, i have a new problem, look this video the antivirus and all antivirus that uses Bitdefender engine, cant stop ransomware uwu. :(
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Advance Threat Protection blocks grammarly in Microsoft Word on Win 10
I've tried to put exceptions for Grammarly (in Word) into Advanced Threat. Grammarly will only load when I turn Advanced Threat off. Does anyone know a way around this? Thanks.
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Security Alert - Certificate issued by a company you have chosen not to trust
Got this popup when in MS Outlook Desktop app. Certificate issuer is 'Untrusted Bitdefender CA' This isn't the first time this has appeared. Explanation welcomed
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Remote system scan?
Just what does the remote system scan do? And how long should it take. It's been about three hours now, and the only feedback I have gotten so far is "Processing your command ..." and a little spinning icon. Is anything actually going on?
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Bitdefender Keeps Asking If My Home Wifi is a Home Network
Hi Everyone, I several devices on Bitdefender Total Security at home, connected via a mix of Wifi and ethernet. Anytime a device starts up and connects to this Wifi, Bitdefender asks me to confirm if it is a Home Network. Any idea how I can stop this?
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Sass.exe is file malware?
Hi, I got malware installed on my pc not too long ago and so I changed all my passwords an such but I'm having a lot of CPU usage until I open task manager and it shoots down so I'm wondering is there files running and using my pc from the malware. I came across a site saying sass.exe is malware and should be deleted but…
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My own .xlsm file is locked
Hello, Bit defender blocked my own Excel macro file with Excel 4.0 macros and I can not restore it. Can somebody please advise what to do ? Thanks,
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Rescue Environment does not work
Just installed paid for Bitdefender Total security on my Win10 PC. The rescue environment will not run. A few times when I clicked "Open" for the rescue environment, there was a spinning circle. After the spinning circle ended, there's a popup that says "You must restart your device in order to boot in rescue environment".…
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Does Bitdefender Store Firewall Log Files?
I can see that BD is writing log files to this location (on my PC): C:\Documents and Settings\All Users\Application Data\Bitdefender\Desktop\Profiles\Logs It seems all of these log files are "scan logs" related to virus scanning activity. Where do I find the log files for firewall? My use case is I want an easy way to…
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I need some help
I often run the scan on my laptop to be sure I have no issues. Well lately when I go to open a link I have had a tab open with what looked like a newspaper but a smaller pic would come over the top of it with an ad for Fast and Furious. Running the scan did not stop it from happening. Today when I clicked on a link on a…
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How to handle the automatic scan of PCloud Drive
Hi there, Each time at startup my PCloud Cloud Storage Software mounts the Cloud under the Disk P:/ which gets automatically scanned from bitdefender. As this can take about an hour to complete and slows down my ressources by a lot I wanted to ask how do you guys handle this efficiently? I currently need to abort the scan…
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Looking to switch from Kaspersky
I'm looking to switch from being a long time user of Kaspersky to Bitdefender. I'm a bit confused as to whether Bitdefender has a built in configurable firewall for windows 10/11 machines. Can someone let me know if this is true and if this depends on the version of the product? Can it protect against Network attacks such…
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How do I view the xml log files from scans?
I can't view the log files in Chrome, Firefox, or Edge. Chrome and Edge just show me a blank page. Firefox just shows the drive letter in the top left corner like this: "D:\"
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Why is my website blocked?
I asked someone to look at my website [*edited by admin] but for them it's blocked by Bitdefender: How can I make sure they and others are not being blocked?
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How Do I Restore Outlook If A .pst File Has Been Quarantined?
Hello Bitdefender community, I recently ran a scan with Bitdefender Total Security and it detected a .pst file from my Outlook as a potential threat and quarantined it. Now, I am unable to access my Outlook data, including my emails, contacts, and calendar. I have tried to restore the file from quarantine, but it seems…
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What is this? rerun (32 bit)
Over the last 6 or so months I have noticed a pattern where my laptop starts working very hard, all the cooling fans kick in and the hard drive activity goes way up. When I check task manager, one of the main culprits is 'rerun (32 bit)'. Stopping the process doesn't seem to stop anything noticeable and the high activity…
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TrafficLight browser extension
HI, the browser extension "TrafficLight" is not updated since August 2022(v. 3.2.1)? Are there any updates and/or rollouts planned? It is an excellent browser protection extension that comes highly recommended, and it is a pity that it is not updated and enriched with some features. However, it also serves to spread the…
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Bitdefender sees "RBXFPSUnlocker" as a virus
Hello BD, My son wants to install an FPS unlocker for roblox and apparently BD and several others are seeing the file as a virus. BD went as far as to say it has "Trojan.GenericKD.65861700". [*sample file removed by @Flexx *] Several posts online are stating this is a false positive and I'm not sure how to fully verify.…
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Gen:Variant.Mikey.146232
C:\Users\Win\Downloads\rexaccuseason_20230328.zip a tenté de charger une ressource malveillante détectée comme Gen:Variant.Mikey.146232 et a été bloqué. Votre appareil est en sécurité.
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Bitdefender Rendered Webmail Outlook.com Inbox Unusable
About 3 weeks ago I installed Bitdefender Total Security on my Windows 10 laptop. A few days ago my webmail Outlook.com inbox became unusable. When I opened the inbox there were emails that showed up for about 2 seconds and then disappeared. I closed and reopened the site and the emails were still there and visible for 2…
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Outlook sending multiple emails
Hi, I have begun to get multiple emails being sent by outlook and it appears it maybe due to Bitdefender which I have recently moved to. How do you resolve this? Thanks AllanR
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Thunderbird slow opening emails in large folders after recent BitDefender update
After a recent BitDefender update that required restarting the PC, Thunderbird has got slow opening e-mails in any large local folder, such as with a few thousand e-mails or over 1GB in size. For example, my Inbox (a basic local folder, not IMAP or synced) is 3.7GB and any unread e-mail I open shows "Loading Message..."…
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Bloatware
I would like to know if my subscription (Total Security) includes any kind of utility for removing bloatware. I have a quite new desktop PC from HP and there seems to be a lot of pre-installed bloatware on it. I have already rather brutally removed most of the HP Wolf Security program that, to begin with, prevented me from…
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Bitdefender prevents me from installing Maya animation program on my computer
I recently purchased Maya and have tried repeatedly to install it on my computer. Bit Defender keeps me from installing it: there is an error prompt that comes up during install process. Bit Defender states that a malware/virus has been found and that the file I am trying to download is corrupted. However, this is…
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Spam of "Suspicious connection blocked" popups.
Since yesterday there is a constant spam of "suspicious connection blocked" popups every 2-10 minutes disrupting my typing and similar work. Every time I have browser (firefox) open. I've tried everything short of uninstalling Bitdefender including turning off all notifications, turning off all protection features, turning…
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Firewall -> Always allow (grant access to internet) an app even if it updates?
Hi, I love bitdefender firewall, but I like to keep notifications of access to internet of any app turned on, the problem is that some apps like onedrive, keep updating almost dayly, so yo need to grant access everytime they update, which is really annoying... is there anyway to grant access to this apps even if they…
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Optimization of update processes
Hi, in Bitdefender Home is it possible to optimize the "Bitdefender Update Downloader" process and later the "Bitdefender Test Engine" process? Because they use a lot of hard disk resources for many minutes, around 5 minutes every time you start your PC and every time Bitdefender is updated (see image). Obviously this is…
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Could this be a false positive from VirusTotal?
Hello everybody. I'm in a trial period for Bitdefender Total Security. After checking Virustotal gave the following return of the executables below. Is something wrong? Thanks. "C:\Program Files\Bitdefender\Bitdefender Security\hntwhlpr.exe" Crowdsourced YARA rules -Matches rule INDICATOR_SUSPICIOUS_VM_Evasion_MACAddrComb…
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Bitdefender Firewall Blocks Xbox Networking on PC
Hello, Recently bit defender is starting to block xbox gaming connectivity. In order to fix this I had to preform one of the steps that was provided in the comments in an older post linked below. I also know this is an issue because my server connectivity said it was blocked and after disabling firewall or adding svchost…
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Gen:Variant.Tedy.324112 with Advanced Installer Application
Hi, Recently Bitdefender has indicated the following files as viruses (Gen:Variant.Tedy.324..) within the directory C:\Program Files (x86)\Caphyon\Advanced Installer 20.4.1\stubs\x86 aijcl.exe popupwrapper.exe Bitdefender also indicates the .exe file created (My application) by Advanced Installer to contain the same virus.…