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System Tray always says "Bitdefender services are loading now, please wait"
Yet, when I open Bitdefender...says "You're safe" Which is it????? I have uninstalled and reinstalled three times...each time...The B in system tray has a little white dot in lower right hand corner and when I scroll over with mouse...says "You're safe" Will stay that way as long as I don't shut down the computer. Once I…
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Scan found trojan in Outlook OST
Hello, I was wondering if someone could help me out with this. I have scanned the entire system yesterday and it returned this issue regarding my .ost file for my Outlook profile. The thing is I do not know how to identify the actual e-mail in question. I have searched the entire inbox based on the subject and couldn`t…
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Trojan.GenericKD.71830415
Hi all, I have been sent a sample file from a customer, with a RAR file, which I believe to be the problem. I have attached it to this post. Bitdefender Total Security identifies the file, but has no further details on it. Please advise.
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USB Immunizer Needs a Third Option
I use USB thumb drives about once a week for rotating off-site backups of critical files. This message ALWAYS pops up, and given the one-way nature of the backups, it less than useless. Rather, it's just annoying. Where's the "Dismiss and never show again" option?
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How to disable firewall on one of interfaces keeping other secured?
I wanted to know if there is a possibility to disable firewall on single interface? My usecase is following: I do have local storage server connected to my workstation with Infiniband interface (4x10GB) fiber. Storage server is share based on Gentoo and Samba. This computer does not have internet connection. My workstation…
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Message at top on boot
I got an unnerving message about my antivirus at the top of the screen on boot and it said something about deleting something in my system and couldn't had time to react until it booted up to windows. Was that bitdefender's behavior or my pc is tweaking? 😶
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How can I enable or activate your FREE CRYPTOMINING PROTECTION?
I don't see it listed in my Protection Section! Is it needed or useful for my PC and my Android Samsung AO3s phone?
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how to do a Bootable antivirus scan
is it possssible to do a Bootable scan disk or scan pc before start up
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Tortoise Svn Merge
Hi, I'm working on a bigger project that still uses subversion for sharing/storing data. Everything seems fine in day to day use. But during merge i get really huge amount of tree conflicts, that are produced only with Bitdefender Total Security enabled. Is there any remedy for this? Thanks Ondra
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remote scan?
Will remote scan work on a different network about ten miles away?It hasn't worked the 3 time i tried.The target computer is online and ready .But no connection is happening. thanks
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Fedex.com Not able to track packages or sign in on multiple browsers
About 3 days ago Fedex.com stopped functioning on my Windows 11 system. Specifically, I can access the site but when I try to track a package I consistently get an unable to track, try later message. When I try to log into my account I consistently get an unable to communicate message. All other sites work with no issues.…
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Firewall forced off by new Windows 11 update
My firewall stop working after a windows update, as it forces default Windows firewall to activate. The option to activate Bitdefender's firewall is still offered in the Security Management, but it will not activate. And if I deactivate the Windows firewall, Windows does not allow the activation of the Bitdefender…
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what is GT:JS.Injected.4.BE42DA35?
Whenever I open this website [link removed by admin] I get threat blocked message of GT:JS.Injected.4.BE42DA35. Kindly someone explain. The website is legit.
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Activating Cryptomining Protection on Website
I have gone to Bitdefender website to activate as per the jpg of email, however, www.central.bitdefender.com image below is a totally different screen to the one shown in the image in second jpg image. I am really confused - can someone please help. Thanks bitde
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Unmatching Security Certificates
I've asked this question recently, but the answer I received doesn't answer my actual question: With some sites that I've visited in the past, and bookmarked, I'm now receiving this warning message from Bitdefender: "Your connection to this web page is not safe due to an unmatching security certificate. This means that the…
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Online Threat
I just started seeing Bitdefender block a web page from loading indicating a GT:JS.Nemucod.1.80B60113 detection. Is there a way to capture the code for analysis? The page is at: [*url removed by @Flexx*] Thanks!
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Firewall Alert mode
Since 03.13.24 the Bitdefender Total Security Firewall alert mode has switched to the OFF position 25 times now when if its functioning correctly, should remain in the ON position i set it to. Thanks in advance in if someone can help me fix this problem. My alternative to fix this problem is replacing Bitdefender with…
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WiFi Security Advisor issue
Hi, I recently installed Total Security but what is bugging me is that when I havve the WiFi Security Advisor active no wifi networks won't show up. Whereas I am, at home, connected through wifi. And it's greyed (or blued) out. What am I overlooking? I already disabled and re-enabled wifi but without succes.
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outlook antispam wrong settings
Dear i am not pleased at all with this module !!!! 1/ everytime the laptop restarts the antispam is set to ON. 2/ important emails disappears - the delete folder is NOT USED (according to the settings in the toolbar). 3/ where are my -spam- mails ???? if this is not changed i will have to delete bitdefender from my pc is…
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Is it OK to not scan password-protected files when I do not know the password
When I scan a drive by right-clicking that drive in Microsoft File Explorer (Windows 10- 64 bit) and selecting "Scan with Bitdefender", scanning launches, and continues until it encounters a password-protected file, at which point the scan pauses. Since I typically do not know the password, I select the option to skip all…
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I have accessed a malware page
By mistake, I ignored the bitdefender warning and accessed a malware page. How can I know that my phone is not infected? The device analyzes do not detect anything and I have not observed anything strange on the device, can I rest assured?
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firewall with alert mode non activable
Greetings. I have bitdefender total security, I had set the firewall with alert mode active, today I checked the settings since I hadn't received notifications from the firewall for days, the alert mode was deactivated and impossible to reactivate. How come?
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Protection défaillante
Bonjour Je suis obligé de réinstaller sans arrêt car je me retrouve avec " les services sont en cours de chargement » et plus d’icone " vous êtes protégé »
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Unable to access NAS device
I've just added a Buffalo NAS device to my home network, which is connected to the same router my desktop is connected to. However, I cannot see the NAS unless I disable the firewall. I know I can add an application to bypass the firewall, how do I add the NAS so I can see it without disabling the firewall? I'm currently…
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A false website blocked
Hey, How can unblocked an false website!! Is not an false website tryed on another computer use another antivirus programs there going better. How can fix that.
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I can't see some apps in Firewall / Rules section.
I wanted to create rules for some apps like Media Player Classic, VLC and Focusrite Notifer etc. but I can't see their EXE in the app list. Why is that? How can I add rules for those apps? Any help would be appreciated.
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Rescue Enviorment video problem
When running Rescue Enviorment offline scan the video is badly distored and only bliinks on for about a second, then the screen goes blank for several seconds, then it repeats (distorted video - no video-.distorted video - no video-etc.) This only happens with Offline scans otherwise videos is fine. Any suggestions?
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Chrome notification pop up with a virus scam
visited a clean website and i clicked on a box to prove i am not a robot and before i know it im getting told to renew my macafee antivirus software etc and now i keep getting notifications spammed to me. I dont know how to make it stop asides from switching chrome notifications off whihc i dont want to do. i will attach a…
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Bit defender total security wont allow me to change settings
Ive installed bitdefender total security on number of computers and on one of them want to adjust the settings but cannot and they are greyed out. How do allow these settings to be updated on this computer? If its profile specific can I allow updates for all profiles
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static.thunderboltlaptop.com
Hello - I am receiving an outrages number for suspicious notification blocked: Feature: Online Threat Prevention msedge.exe attempted to establish a connection relying on an unmatching security certificate to static.thunderboltlaptop.com. We blocked the connection to keep your data safe since the used certificate was…