-
Antispam Removes/Deletes Outlook Emails
For several months using Bitdefender Total Security with Antispam enabled on Windows 11 with 2019 Outlook Client running; Antispam feature removes/deletes all emails from personal email account(s) inbox created or forwarded to self from computer, cell phone, tablets etc. For example; using personal Outlook email account:…
-
Trojan.MSIL.Basic.8.Gen
Hello everyone, Yesterday, I was writing a REST API in Java and was attempting to connect to a database I had in MySQL. I decided to take a break and run a quick scan. In the middle of the scan, Trojan.MSIL.Basic.8.Gen was detected. Now, I would like to say that I have had a false positives in the past when writing Rust…
-
What is enfected?
Hello How do I understand this warrant.below Does it mean that the website MitID. dk is enfected or does it mean that my computer is enfected and has enfected the website I try to use. Hope you can help me - thanks. Regards Søren Denmark Online Threat Prevention We blocked this dangerous page for your…
-
Windows Security detected malware "zam64.sys" missed by Bitdefender
False positive or legitimate threat?
-
How to get help to undelete a file PST
Hi All, I new to bitdefender and after a virus scan my inbox.pst was quarantine,, and I thought I had to delete the quartine file,, not knowing if I delete the file it will delete the ENTIRE inbox and not just the message with the virus. So how do I "UNDELETE" the .pst file so I can get back my inbox and all my emails? I…
-
Can a Trusted Application be Added to GravityZone Business Security
Hi, I'm using Windows Server 2019. I have specific productivity applications that require downloads directly into a software product. In other words, I open the application. If a database needs to be updated I click update. GravityZone Business Security thinks the application is a virus and blocks the download. Is there a…
-
Why are there ads popping up on my desktop?
Recently I've been getting a ad on my desktop for some crypto gambling company. It links to a file in "C:\ProgramData\Notification Center" called "service.notification.popup.exe". I've scanned that folder and my entire system with Bitdefender, but nothing comes up. I've tried to delete the folder, but it keeps saying it's…
-
won't start after a cold start
Bitdefender used to work fine until 2 weeks ago. No major change to my system besides Windows11 updates. Now, Bitdefender will not show its icon in the system tray after a cold start and worst: right clicking on a file and choosing "scan with BD" will not do anything. Only after a reboot will the icon show and the "scan…
-
View logs button on full scan notification is inert, is this a Feature With Priority (Bug)?
Just bought and installed, ran deep scan, while scan ran for 18 hours, noticed it “fixed” 3 problems. Go to look at log to see what has been un effed, but can’t see it. Just a dead feature? Would think not, too vital for QA testing to miss. Any clues how to see this without putting on frog suit and diving into the file…
-
Rescue Environment Doesn't start
I have a total security subscription and I'm trying to run a scan in the Secure environment. I open the app, go to antivirus, and select Rescue Environment. It says you should restart, I click restart and nothing happens!!! Windows: 11 Plan: Total security
-
Windows Security detected malware "zam64.sys" missed by Bitdefender
False positive or legitimate threat?
-
ABBYY Fine Reader re-install requires adding folders to exceptions of anti-virus. How to do it?
ABBYY Fine Reader re-install requires adding folders to exceptions of anti-virus. I require step by step instructions how to do this
-
"Infected web page detected" on just about every page?
Since a few days, I get the BD alert "Infected web page detected" on just about every web page that I visit, even on Google Search. This is what BD further says about it: -------------------------------------------------------- Feature: Online Threat Prevention We blocked this dangerous page for your protection:…
-
Support for Dev Drive and Performance Mode for Bitdefender
Windows Defender is getting a separate Performance Mode when it comes to Dev Drive in the upcoming versions of Windows. I can see that in VMs, it does make a performance difference when dealing with large datasets using Python and SQL Server. Is Bitdefender planning to introduce any features to speed up development work in…
-
Bitdefender tasks still running whereas BD is uninstall
Hello, I uninstalled BitDefender but some processes are still running and keep my computer slow. How do I completely remove bitdefender from my computer? Thanks in advance
-
No connection to DNS
I have a problem and am wondering if it is because of some type of malware Bitdefender is not finding. When I us my wifi after a while I get a problem where I cannot connect to certain websites. I get a DNS error. or "network has changed". Also websites that do load are slow. The reason I think it is something malicious is…
-
Can bitdefender identify installed software?
I have been using an older Windows 10 PC with Bitdefender. Can Bitdefender uncover /discover hidden monitoring software? Like the kind used for employee or spouse monitoring.
-
am i safe
Infected web page detected 39 minutes ago Feature: Online Threat Prevention We blocked this dangerous page for your protection: Edit by @Flexx, removed the link. Dangerous pages attempt to install software that can harm the device, gather personal information or operate without your consent.
-
Is it trojan signature ?
Does anybody know https://f7202heb49ru33yf94.dkeie.co.in ? I found this address in my OEM Edge version installed on a brand new LENOVO computer.
-
How to fix Alert mode (keeps asking permissions)
Hi there, I'm currently having an issue where Bitdefender Firewall keeps asking for permissions to Allow or Block an application. I know it stems from Alert Mode, but I do like being able to know when an application tries to access the internet. I've reinstalled bitdfender in the hopes of fixing it, but no luck. Is there a…
-
Ransome virus .wayn
Can someone help me to remove ransome virus wayn and to recover encrypted files? This virus added the .wayn extension to normal extension of every file in my computer and I cant open the files anymore. Thank you! For the moment I am still waiting for a solution from Bitdefender support team.
-
Malware detection Trojan.heur.bmy@@rbhctjal
I have ran several times the analysis of the system with bitdefender and the program is continuously telling me that there is this malware named "Trojan.heur.bmy@@rbhctjal" on my computer. I tried several times to delete the malware, and Bitdefender is not able to destroy this malware or so I think so. I don't know if it…
-
How to disable Data Breach notifications?
This is for Windows 11. No, I don't want to disable ALL Bitdefender notifications, only this one.
-
Why do I receive the message "Informatie-update bedreigingen" on my screen
Sometimes I receive on my screen form Bitdefender the dutch message "Informatie-update bedreigingen" 166285.2 kb wit h a link to "details" or "schakelen naar stille update". I don't understand this. Can somebody declarre what it means?
-
fix a setting
i was duped into letting some fake tech support person onto my computer. With me watching, he went into the bitdefend settings and clicked something that used window 95 settings. ( i am using window 11) not really sure what he did, but it was within 2-3 clicks. i want to undo whatever he did. any suggestions.?
-
Recent BD version now produces "You are safe" when Windows Media Center extender sessions start
Well, this is a brand new symptom from what must be some very recent changes in BD, running on a Win7 system because it runs Windows Media Center. There are four "extenders" around the house supporting TVs at those locations. WMC extenders actually are Windows "remote desktop" users, so when you start up an extender to…
-
2 Not found files shown in log
Yesterday I decided to do a full system scan since it has been a while again and after it was done I noticed 2 files in the skipped items; \\?\Volume{same numbers}\EFI\Microsoft\Boot\BCD \\?\Volume{numbers}\EFI\Microsoft\Boot\BCD.LOG And both of these have (Item was not found) beside it. My PC is running fine and havent…
-
Steam Download being blocked
Hey guy, I need some help. I just purchased this game through steam. I spoke with steam on why this is and they said that it was bitdefender blocking the file from downloading. I read online that hackers will duplicate file names to trick the systems into allowing them(fake positive). Is there anyway to allow this file to…
-
Request IP verification connected to my PC
Please understand that we used a translator for this inquiry. I'm a paid Bitdefender total user. I didn't feel good today, so I extracted and purified the IPs connected to my PC via netstat -na through cmd and cataloged the IPs identified as harmful in virustotal. Since I am not a security expert, I would like to ask you,…
-
Drop box and Time Machine protection on Mac
I have recently activated Bitdefender protection and as a result keep getting message "Mac OS /dropbox attempted to make unauthorised changes to your backups and was blocked " I keep a lot of files on Drop box . how can I get round this ?