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Since Installing BD Internet Security Recently, Thunderbird Stopped Connecting. Any Suggestions?
Since installing Bitdefender recently (last week) Thunderbird loads but won't Get Messages or Send. A pop-up message says : Server ******.******.******.****** has disconnected. The server may have gone down or there may be a network problem. Webmail shows the server IS up - and therefore that the server is NOT down. Is there a…
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Location Of Log Files In BD Total Security On Windows 11?
I am using Bitdefender Total Security. Using Windows 11. Can you please tell me what folder and file name I would be able to find log files containing Firewall logs of problems and also log files from Antivirus scans and Online Threat Preventions, etc. I do not see anything in the UI that can show me log files. When I look…
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Why Is Bitdefender Blocking Gmer Well-Known Rootkit Detector Tool?
Gmer is a well-known rootkit detector tool. Bitdefender marked an older version from 2013 as malicious and Bitdefender blocked Chrome from downloading an update. Is Gmer really malicious? EDITED: File(s) and/or URL(s) removed by @Gjoksi "Posting malware samples and /or URLs is not allowed in the community! Do not post…
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BD Internet Security Stops CuteFTP Pro 9 From Starting. Any Ideas Why?
Just Installed Bitdefender Internet Security and it stops Cuteftp 9 from starting. I have found firewall settings solutions for Bitdefender to allow Cuteftp but they are old from 2009. The current BD firewall settings are simpler now and I have added added BD firewall exceptions for the Cuteftp exe Cuteftp will not start…
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Anti Tracker not clearing
Win 7, Firefox, Total Security Build 60.0.32. Not always, but recently when I close a a browser tab by clicking Home, which is blank, I'd have to click on Home again to clear the # of Trackers showing. I do this because if I deleted the tab, the browser would go to the previous tab which i don't want. But now, the #…
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After Restarting The Computer, Password Protection For Bitdefender Settings Was Disabled. Any Help?
I enabled password protection, after restarting the computer it was disabled again. Is this possible?
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Metroid Primehack: Well Known Hack On YouTube. Detected Potential False Positive?
Can anyone confirm if metroid primehack updated is legit off github, look up any metroid prime hack tutorial on youtube and you’ll sure find it, they’ve got tons of views and nobody in the comments are saying anything like it’s suspicious. Please I just want to play.
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Why Did I Have 92494 Skipped Items In BD Total Security System (Full) Scan?
I ran a full scan with Bitdefender Total Security. When it was done, it said that I had 92494 skipped items. I searched the community but all of the skipped items posts were in the archive and the links that they said explained this were dead. So, why did this happen?
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How To Protect And Secure My VMware Using Bitdefender?
How to protect and secure my vmware using bitdefender. HOW TO INSTALL IT THE APPLICATION TO PROTECT, IS IT FREE OR NOT IF NOT WHERE TO BUY. PLEASE PROVIDE LINK.
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Windows volume locked by Bitdefender Shield on HP laptop
The volume on my HP Windows 11 laptop can only be changed (from taskbar) if I disable Bitdefender Shield. Mute works with Shield running. Please help.
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Real-Time Protection: Modification And Locking Of Some Values In Registry. Any Explanation?
hi, following any new real-time protection activity, I encountered an annoying (and not easily explained) activities by Bitdefender Total Security, with the modification and consequent locking, of some WIndows registry settings: hkey: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced values:…
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What is "Some of these settings are hidden or managed by your organization" ?
I've got the following message "Some of these settings are hidden or managed by your organization" only on the "sign-in options" for my windows 10 settings. I just want to be sure that's nothing to worry about and is Bitdefender's doing? Also, could anyone explains it what it does/prevent ? Thank you
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BD Antivirus Plus Makes Firefox First Startup Painfully And Crippingly Slow (30 sec). Any Help?
I run Bitdefender on 2 computers, both have the same problem even though they are reasonably powerful configurations (i7 1165g7 and 1260p both with 16gb, Wind11 21h2 and 22h2 respectively): I had noticed loading at Windows startup was a little slow even though I have very few other apps on autorun (Google Drive and…
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10+ GB of ram usage when updating a steam game
I'm updating the Witcher 3 game on my Steam library. During the "updating" process, the Bit defender service was eating up 10+ GB of ram. When I paused the update, the ram was released in a minute or so back to normal. But when I resumed the update, it started piling up the ram again.
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When BD Antivirus Plus Is Offline, Do I Still Have Full Security From Antivirus And ATD Modules?
Hello. I am wondering - if I have all fresh updates downloaded and then go completely offline - do I still have full security from Antivirus and Advanced Threat Defence?
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Is there a home product technologies white paper?
Hello everybody, as per object I wanted to know if there is a document that explains the various types and levels of technologies used for home products. I seem to recall that in the past, a couple of years ago, there was something on the site but I can't find it. Thank you all.
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Unable To Open Ports 1443 And 8443 In Firewall. Any Help?
Hi, I'm trying to open ports in firewall. i'm trying to open a port for sql locally which i appear to have done in the firewallI've also been advised to open another port remotely. Doing this however my systems are still not allowed to go through. Disabling firewall means it works perfectly. I seem to have entered…
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Why Can't Bitdefender Scan Or Delete The Norton Password Protected Files On My Computer?
I used the Norton removal tool and I still have Norton passwords protected files on my computer. I only know this because when bitdefender scans my computer it tells me it can not scan these files. Why is Norton allowed to do this? Why does Bitdefender think its okay?
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BD Total Security Blocks Software (uTorrent). Any Help?
Hello, noob question is here. I'm using Bit Defender Total Security. I simply want even software is dangerous just notice me and let it work. Or if i have some dangerous file. Just notice me i will decide what to do or don't. Can you help me how can i setup like this ? For example i am trying to install utorrent. But…
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Rainmeter.rmskin File Detected As Malicious. Any Suggestions To Prevent This From Happening?
Whenever I want to install Rainmeter Skins, Bitdefender will come screaming at me to stop and then start deleting all the skins I have installed. This is really annoying as Rainmeter is a nice application I use to personalize my desktop. It drops a dll file into the temp files folder and Bitdefender also detects that as…
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Cannot Get To Websites, But Intermittently. Any Ideas Why?
I frequently have trouble getting to one of my regular Web sites, but intermittently. One day it works, the next day not - I get a bogus message that the page is "down". I try 3 browsers - Chrome, Edge and Firefox - and none of the work. Any BD VPN or Firewall settings I should check?
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BD Total Security: Internet Speed Reduced To 1/3 And Bdservicehost Uses 100% Of My Disk. Any Help?
I have Bitdefender total security running in a windows 10 x 64 and a router with 1Gbs bandwidth but it only reaches aprox. 400mbs. After running all tests and verifying all connections and seeing that it only happened in my computer, I disabled Bitdefender and restarted windows in safe mode and got 980 mbs. Restarted again…
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Trojan.cryxos 11113
Hi guys, every time I scan my pc I am getting 3 Trojan cryxos 11113 come up in the resolved section. it doesnt seem to ever be going away though as its there every time. the area its saying its in is as follows. AppData\Local\Google\Chrome\User Data\Default\Service Worker\CacheStorage. all 3 of these are in this part ive…
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Bitdefender Stops All Programs When Cisco VPN In Use. Any Thoughts?
I use a Cisco VPN for business support and when that is in use then all other programs accessing the net are frozen. As soon as I switch off of the Cisco VPN, everything starts working again. This has only happened since moving from Kaspersky to BitDefender. Any thoughts much appreciated.
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Can't Uninstall PC Accelerate On My PC. Any Help?
I can't seem to find it anywhere, it came alongside a trojan horse virus the other day and that's when I subscribed to Bitdefender, the virus seems to be gone, but PC accelerate still there, I tried looking for it in Control Panel and in doing a system scan and a quick scan from Bitdefender but it's not showing up at all…
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Bdservicehost CPU And Memory Issues. Any Help?
Hello, For the first time since I bought your package of protections, I feel there was something vampirising my system. And I found out that it comes from this loaded file. Unable to stop the service itself, at the start of my computer it takes more than 400Mb but then now after 10 min, it takes 750Mb, and when I was…
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Can I Whitelist A Program On Bitdefender?
Can I Whitelist A Program On Bitdefender?
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An IP Address Is Classified As Dangerous. Can Bitdefender Help Us With The Issue?
Hello bitdefender team, I want to show you another informer who abuses our internet in the form of ip tcp, this ip *** exchanges our information with this website ***. I would like to receive an immediate treatment from your platform about this IP tcp , this IP is being abused with malicious payloads in most cases is…
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How Can A 5 Year Old File Suddenly Show An Infection And Why BD Turns Firewall On And Off?
I received a notice from Bitdefender that a file on my computer is infected with Trojan.Groooboor.Gen.22 and was moved to quarantine. This file is 5 years old. Why am I just now getting a notice that it's infected? Is it possible that the file really isn't infected? Also, within the same time frame, I received a notice…
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CPU Cores 1-2 On 100% Use Until Task Manager Is Launched. Any Suggestions?
Hi, I would like to ask for your help/assistance. According to MSI afterburner and System Explorer, Cpu cores 1-2 are 100% used until task manager is launched. I can also hear the fans spinning faster. *** EDITED: Both RAR files removed by @Gjoksi. It is a bad idea to post files with your PC's information on a public…