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How can i get my website OFF the blacklist?
My website has been thoroughly cleaned up after an attack. I have indications that BitDefender is still blocking it. How can I get it from blacklist to whitelist? www.santafemediationcenter.com
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Moved: Policy blocking printing to Ricoh printer
This discussion has been moved.
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Alert Mode switching itself off.
Hello I've had this problem for a number of years with Bit Defender and I can't seem to find a solution on the internet. I switch 'Alert Mode' on, so that every time an application tries to connect to the internet, a pop-up appears and I can then choose whether I want it to connect to the internet or not. The problem is,…
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Infected web page detected
I recently got a trojan virus. After days of cleaning my laptop with different anti malware, I decided to finish it off with bitdefender free version. Now everytime I do anything connected with the internet these kind of messages show up I don't know what this is. As you can see the two are slightly different. Another one…
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System Protection disabled and crashes - must uninstall BitDefender
Issue: System Protection is turned off by BitDefender Internet Security and cannot be turned on again. Found that System Protection was again turned off. When trying to turn it back on the dialog box just closes. I was able to turn it on temporarily by turning off anti-virus and ATD but seems SysPro was again turned off.…
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I wanna know if this virus is real one or a false positive
So i got a virus apparently but i am not sure if it is a real one or not. It was in fact created in 2019 on my windows device. Location: C:\Windows\System32\config\SOFTWARE=>(Embedded EXE g) Virus name:Gen:Variant.Tedy.10842 View log and a screenshot:
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BitDefender ATD blocking Acronis backup
please help with issue: BitDefender Advanced Threat Defense is blocking Acronis Cyber Protect Home backup from running Found that turning off ATD would allow a successful backup. new build of WIndows 11 event viewer error: Faulting application name: vss_requestor.exe, version: 4.7.0.4049, time stamp: 0x6128b1d4 Faulting…
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Blocking a Game/I have no firewall widgit
Ever since I downloaded Bitdefender Plus, League of Legends keeps randomly disconnecting me for like 30 seconds regularly. I looked up how to avoid it but I have no firewall widgit. I tried applying the application as an exception from scan but that isn't working.
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Unsuccessful removing ZoomE.exe/ZoomX.exe (Gen:Variant.Bulz.923652) alleged crypto miner malware
So far Bitdefender has been unsuccessful removing a threat that it identifies as Gen:Variant.Bulz.923652. Something, somewhere, keeps creating two files, ZoomE.exe and ZoomX.exe, in D:\Temp and %USERPROFILE%\* on my system. Well, after installing and running BitDefender it seems they only appear in the former location…
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Unsuccessful removing ZoomE.exe/ZoomX.exe (Gen:Variant.Bulz.923652) alleged crypto miner malware
So far BitDefender has been unsuccessful removing a threat that it identifies as Gen:Variant.Bulz.923652. Something, somewhere, keeps creating two files, ZoomE.exe and ZoomX.exe, in D:\Temp and %USERPROFILE%\* on my system. Well, after installing and running BitDefender it seems they only appear in the former location…
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Bitdefender blocked a suspicous connection I never went to
So I got the above notification from Bitdefender and I'm sure I never tried to access this site. I've checked previous notifications and noticed there was another one about the same website a couple hours ago. I've searched for it in browser history nothing came up. Didn't even visist the same websites, so I'm guessing…
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How to reschedule default automatic scan
Since installation months ago, Bitdefender Security has been automatically scanning at 10PM. This is an inconvenient time. I have looked at the "protection" tab but I don't see any indication of a scan or how to change it. I did not create this scan in the first place. How to I change the time? And maybe the frequency?
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How do I update windows hosts file?
I want to name some devices on my home network but the entries in the hosts file get commented out. It looks like BitDefender is doing this. How can I get it to allow entries with IP addresses inside my home network? These are obviously not going to an external malicious site. Some ancient archived forum entries discussed…
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Why is bit defender blocking my apps?
I have apps that I want to keep and run. Regardless of all my efforts I can't figure it out. I'd like for bit defender to ignore "Processhacker2". This is a great task manager program. I don't want it blocked. PLEASE for the love of god, somebody help me.
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Block ICMP timestamp through Firewall
Anyone knows how to block ICMP timestamp (icmp types 13 and 14) on Windows through BitDefender Firewall?
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Strange Pop-Up Starting with "Ruh Roh"
Recently, upon start-up (but not every time I start up), a pop-up flashes on my screen. It doesn't appear long enough for me to read it, but it starts out "ruh roh" and then says something about a missing connection to the "interweb" or "interwebs." I have run a full scan, and nothing has been detected. I haven't noticed…
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Windows Defender/Edge Virus warning
I have run my Bitdefender and it is coming up clean - this pop up keeps coming up, My windows defender is not active as I am using Bitdefender as my primary security. I have read this is a malware scam - does anyone know how to tell if this is legit or not and if not how do I remove the pop ups? Thank you
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Bitdefender showing hundreds or thousands of scanned pages every time I turn on my desktop
Hello. Whenever I turn on my desktop computer, which I don't use that often, the Bitdefender Central web app shows that there are many (I saw 2.9k a while back) web pages that have been scanned, despite me not visiting any pages at all. Is this something that I should be worried about? Or is it just Google Chrome or…
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Annoying and persistent Bitdefender’s pop-up window
Using Bitdefender sofware suite in Windows 8.1. Very often (every 5 min) I receive an alert via a pop-up window indicating a suspicious connection blocked. The URL is the following: cs.ffbtas.com. Bitdefender seems to classify the potential threat as critical. I assume some application in my system is trying to access the…
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is this a false positive? https://ironmodal.com/2371c9a621a1007e4c.js
We blocked this dangerous page for your protection: https://ironmodal.com/2371c9a621a1007e4c.js Threat name: Trojan.******.GenericKDZ.10357 I only get this notif when i go into the google search, i used the scan function of bitdefender and it says everything is fine and no virus is detected. I clear my history and cache…
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BİTDEFENDER TruckersMP Yİ VİRUS OLARAK ALGILIYOR
TruckersMP UYGULAMASI ETS2 OYUNUNU ONLİNE OLMASINI SAĞLIYOR AMA BİTDEFENDER VİRUS OLARAK ALGILIYOR
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Report new threat found. I wana help lab researchers identify and clean the threat.
Traffic light blocks the treath, but all engine software i tried last 12hs didnt identify and clean it It seems to be fresh new treath as no engine o run here identify and clean. But treath is in my browser, ready to steaal password, keylogger or other worst think Hi.this night my chrome browser opens with adware i didnt…
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How to know if a scheduled scan ran successfully?
I looked first at the Windows 10 program interface, then through community questions. I'd like detailed log info, but right now I'd be okay with just knowing I've set up the scheduled scan effectively and that it's running. This doesn't seem to be a use case designed into the interface?
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impossible to add exception in Advanced Threat Defense
The button 'record' is disabled and the button Advanced Threat Defense too
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Omnatuor "Infected Web Page" Critical Notifications
Starting this morning I'm getting critical notifications for "omnatuor.com/event". I know it's something to do with web adverts and may be a false positive but how can I turn this off? I'm getting these every few minutes and it's a nuisance as when I see notifications I don't want to ignore them all! I've had over a…
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Spam emails
Of late I have been receiving numerous spam emails. These emails appear to originate from venders such as Norton, Walmart, Shell, Iphone and the like and ask you to claim some prizes or to unsubscribe. On close examination, all of these mails were sent using my own email account to (address removed) Why is Bitdefender…
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Is it possible to be infected with trojan without Bitdefender noticing it?
Hello, my email account got hacked and the hacker send me an email from my own account where he wrote down my password and said that there is now a trojan on my device and explained why my antivirus didn't notice it. I usually don't pay attention to emails like that but I just want to make sure that everything he says in…
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Why web protection do not work in Brave Browser as good as the Google Chrome's one?
Hello, I was tring to test Bitdefender to the all known EICAR Test. I tried to install the ZIP via the Brave Browser and the ZIP was saved but if you try with chrome, it blocks the site. Why?
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Colin Shaw
How do I prevent Bitdefender from closing a new application called Advanced System Repair. I have purchased this application but Bitdefender keeps closing it down
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Selfwritten Program Maleware?!
Hello, I wrote a program for myself to keep track of what I did on which vehicle. I tried to start this program again today and now Bitdefender tells me it is Malware... (Gen:Variant.MSILHeracles.36465). I wrote this program myself and I know the code, so I can't see where my program should steal my data 😅. I would like to…