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Is there a home product technologies white paper?
Hello everybody, as per object I wanted to know if there is a document that explains the various types and levels of technologies used for home products. I seem to recall that in the past, a couple of years ago, there was something on the site but I can't find it. Thank you all.
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Unable To Open Ports 1443 And 8443 In Firewall. Any Help?
Hi, I'm trying to open ports in firewall. i'm trying to open a port for sql locally which i appear to have done in the firewallI've also been advised to open another port remotely. Doing this however my systems are still not allowed to go through. Disabling firewall means it works perfectly. I seem to have entered…
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Why Can't Bitdefender Scan Or Delete The Norton Password Protected Files On My Computer?
I used the Norton removal tool and I still have Norton passwords protected files on my computer. I only know this because when bitdefender scans my computer it tells me it can not scan these files. Why is Norton allowed to do this? Why does Bitdefender think its okay?
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BD Total Security Blocks Software (uTorrent). Any Help?
Hello, noob question is here. I'm using Bit Defender Total Security. I simply want even software is dangerous just notice me and let it work. Or if i have some dangerous file. Just notice me i will decide what to do or don't. Can you help me how can i setup like this ? For example i am trying to install utorrent. But…
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Rainmeter.rmskin File Detected As Malicious. Any Suggestions To Prevent This From Happening?
Whenever I want to install Rainmeter Skins, Bitdefender will come screaming at me to stop and then start deleting all the skins I have installed. This is really annoying as Rainmeter is a nice application I use to personalize my desktop. It drops a dll file into the temp files folder and Bitdefender also detects that as…
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Cannot Get To Websites, But Intermittently. Any Ideas Why?
I frequently have trouble getting to one of my regular Web sites, but intermittently. One day it works, the next day not - I get a bogus message that the page is "down". I try 3 browsers - Chrome, Edge and Firefox - and none of the work. Any BD VPN or Firewall settings I should check?
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BD Total Security: Internet Speed Reduced To 1/3 And Bdservicehost Uses 100% Of My Disk. Any Help?
I have Bitdefender total security running in a windows 10 x 64 and a router with 1Gbs bandwidth but it only reaches aprox. 400mbs. After running all tests and verifying all connections and seeing that it only happened in my computer, I disabled Bitdefender and restarted windows in safe mode and got 980 mbs. Restarted again…
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Trojan.cryxos 11113
Hi guys, every time I scan my pc I am getting 3 Trojan cryxos 11113 come up in the resolved section. it doesnt seem to ever be going away though as its there every time. the area its saying its in is as follows. AppData\Local\Google\Chrome\User Data\Default\Service Worker\CacheStorage. all 3 of these are in this part ive…
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Bitdefender Stops All Programs When Cisco VPN In Use. Any Thoughts?
I use a Cisco VPN for business support and when that is in use then all other programs accessing the net are frozen. As soon as I switch off of the Cisco VPN, everything starts working again. This has only happened since moving from Kaspersky to BitDefender. Any thoughts much appreciated.
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Can't Uninstall PC Accelerate On My PC. Any Help?
I can't seem to find it anywhere, it came alongside a trojan horse virus the other day and that's when I subscribed to Bitdefender, the virus seems to be gone, but PC accelerate still there, I tried looking for it in Control Panel and in doing a system scan and a quick scan from Bitdefender but it's not showing up at all…
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Bdservicehost CPU And Memory Issues. Any Help?
Hello, For the first time since I bought your package of protections, I feel there was something vampirising my system. And I found out that it comes from this loaded file. Unable to stop the service itself, at the start of my computer it takes more than 400Mb but then now after 10 min, it takes 750Mb, and when I was…
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Can I Whitelist A Program On Bitdefender?
Can I Whitelist A Program On Bitdefender?
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An IP Address Is Classified As Dangerous. Can Bitdefender Help Us With The Issue?
Hello bitdefender team, I want to show you another informer who abuses our internet in the form of ip tcp, this ip *** exchanges our information with this website ***. I would like to receive an immediate treatment from your platform about this IP tcp , this IP is being abused with malicious payloads in most cases is…
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How Can A 5 Year Old File Suddenly Show An Infection And Why BD Turns Firewall On And Off?
I received a notice from Bitdefender that a file on my computer is infected with Trojan.Groooboor.Gen.22 and was moved to quarantine. This file is 5 years old. Why am I just now getting a notice that it's infected? Is it possible that the file really isn't infected? Also, within the same time frame, I received a notice…
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CPU Cores 1-2 On 100% Use Until Task Manager Is Launched. Any Suggestions?
Hi, I would like to ask for your help/assistance. According to MSI afterburner and System Explorer, Cpu cores 1-2 are 100% used until task manager is launched. I can also hear the fans spinning faster. *** EDITED: Both RAR files removed by @Gjoksi. It is a bad idea to post files with your PC's information on a public…
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I Think Bitdefender Is Preventing Me From Going Online Shops In Emulators. Any Help?
I keep getting network error whenever i try to access a online shop in for example gacha games when i use LDplayer9 emulator. I don't have a clue what setting in the program that prevents this. Anyone got any ideas?
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Bitdefender Removing My Clients' Emails. Any Suggestions?
After a few panicky weeks with no leads from my website, I was able to figure out what was happening. They are being marked "[spam]" and summarily removed from my Outlook (removed, not deleted, as they do not end up in my "deleted" folder). This appears to the ****** eye similar to the problem reported a decade ago at: I…
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Tried everything - I can't install Bitdefender updates, is it time to switch?
Contacted support, did everything I could. I have tried reinstalling, using different internet/hotspots, changing DNS, disabling firewall, restarting, ipconfigs and netsh commands that support told me to do, upgrading to Windows 10 22H2 from 21H2, everything. I keep getting the error code of -1002 despite my internet being…
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How do I upload pictures to Shutterfly?
I asked this question earlier but the category went to mobile. Anyway, I tried to upload pictures to Shutterfly and they would not go thru. I used my daughter's laptop and they uploaded very quickly. I am assuming that the firewall is preventing this? How can I turn that off or get permission to upload to shutterfly?
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Can Bitdefender Detect MSI Afterburner As Malware?
Hello, you have heard that there is a virus circulating on the Internet, which has a name Msi Afterburner , and bitdefender does not treat it as malware can someone check this !
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How Can I Activate The Green Ticks In Web Searches?
Hi, I am new to Bitdefender. When I did a web search with my previous provider, green ticks would come up in search results - how can I activate this in Bitdefender? Thank you!
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Bitdefender Firewall Alert Mode Disabled By Itself. Any Suggestions?
And i literally watch the ALERT mode slider move itself to disabled. This is unacceptable as I need to know what outgoing comms are taking place. Please fix this or I will be asking for a refund. Further more i renewed my sub for 37.98 CAD , then after i log into Bitdefender i get an offer to renew the sub for 28$ CAD.…
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Wife's PC BDTS Firewall Notification Prompt Bug. Any Help?
Hi, My wife's PC is experiencing a bug with the firewall notifications. We use the firewall in active mode so it can notify us every time a program is trying to access the internet. On my PC everything works fine. On her PC, very often when she gets a notification from the firewall asking to ALLOW or BLOCK a connection…
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Continuous "Suspicious Connection Blocked" Pop-Up Notification. How To Solve This Problem?
I am getting continuous pop-up. I don't want to add this site to exception, I just want to remove that website's tracker, cookies anything that is making this pop-up appear again and again when my chrome or firefox is open. "Suspicious Connection Blocked Feature: Online Threat Prevention chrome.exe attempted to establish a…
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Bitdefender Disabled ReimagePlus Application. What Should I Do?
Anyone out there experiencing a situation that the latest Bitdefender update has quarantined your Reimage application? Then when you go to allow the application Bitdefender disables the Reimage application so that it is unusable and non-installable. Hugh
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Virus "Gen:Trojan.Heur@tw@!hdydil" In My Computer. How To Get Rid Of The Virus?
Hi, I have a virus that is slowing down my Windows pc. It is called Gen:Trojan.Heur@tw@!hdydil. I have NO idea what this is and how it even came to my computer. I have Bitdefender internet - it shows I have this virus but Bitdefender does NOT delete it. I don't think it is able to I tried get it to work but nope. Can…
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Possible False Positive On Exe File. What Should I Do?
Go to *** and select ***. EDITED: File(s) and/or URL(s) removed by @Gjoksi "Posting malware samples and /or URLs is not allowed in the community! Do not post direct links to any executable files, malicious/suspicious software or websites in threads, comments or private messages, even if you think the software or site is…
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I Recieved A Notification About A File With Trojan.GenericKD.44970135. Is This False Positive?
I recieved the notification that "The file E:\setup.exe is infected with Trojan.GenericKD.44970135. The threat has been successfully blocked, your device is safe." I don't think this is a virus, but I would like to know if it is, I can provide any information you might require as per request.
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how to remove "captchafine.live (via Microsoft Edge)"
Running windows 10. Yesterday I got scary popups in Notifications. Opened settings, notifications and found "captchafine.live (via Microsoft Edge)" at top of list of senders. Turned it off and popups stopped. Oddly Edge was listed twice, once with normal logo and once at bottom of list with no logo, only gray box. Turned…
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How To Get Rid Of Fileless Malware Attack?
Hey there, this is Siddharth Mehta of Hudson Bay Capital. Yesterday I was working on my laptop and suddenly my laptop gets switched off, and after that I got to know that there is a Fileless Malware Attack, is there anyone who can help me with that how can I resolve this problem?