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System Freezes during full system scan
It was freezing on the previous installation. Now it is doing the same after a clean install on both Windows 10 and Windows 11. Any suggestions would be great. AMD Ryzen™ 9 5900HX Mobile Processor is in my system. Just found many others complaining of the same thing happening. No need to reply to this. Thanks.
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SafePay URLs restarting without prompting
I am on Windows 10 64bit and have just transferred to Bitdefender. I use SafePay quite a lot but I have noticed that after I wake my PC from 'Sleep' mode the SafePay URLs that I used the day before all reactivate when I open my browser (Firefox). Why does it do this? Where is it and 'Why is it' storing previously used bank…
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Question about Bitdefender Total Security firewall
Hello, the product I use is Bitdefender total security, and the system is win10. I have some questions to ask: First, does Bitdefender total security call the Windows Firewalls that come with the system, or is it like avast! and Kaspersky, has its own firewall technology? Second, when setting up the Bitdefender total…
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Internet Security - HDD issue
Hi everyone, my Internet Security is reading and writing on my hard drives, but not my SSDs. Yes, I know that the Proactive Virus Scan must of course read on the HDDs and sometimes also write. However, this phenomenon has been going on for weeks now and there is no end to it. It can also only be actively prevented by me if…
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App and browser control - Actions required
Hi, I have recently bought BitDefender Total Security for my family. I think it is a good security software (so far). However, I have an issue with Windows Defender on Windows 11. Windows does tie all security to BitDefender, but not App and browser control. I get this constant warning that I have to resolve this "issue"…
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Continuing Problem With Infected Page Alert During Google Search With Chrome
Like so many of these other comments, mine is about that persistent BitDefender pop-up warning telling me of an infected page while I'm doing a Google search in Chrome. It usually only happens on initial activity after start-up. Mine says: We blocked this dangerous page for your protection:…
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Can captcha be removed from my home PC Windows 10? I can't access my account on government website.
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Antimalware Scan Interface Security Provider
what does this feature do? what impact does it have on performance and usability
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Advanced Threat Protection blocks MS Installer
Hi, I have an issue in that whenever I try to install any MSI file then it is blocked by ATP. Installs from .exe's are fine though. If I disable ATP I can install without a problem but, obviously, this isn't the best solution. Do I need to create an exception for msiexec? It would seem a little strange if I do as this is a…
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OneClick Optimizer details BEFORE optimization.
Hi, How do I see the details before I optimize? Program flow is as follows: "You have to be around for a little while longer before you can post links." There are no links, just images!!!!!! Click View Details and expand: This is useless. What is the optimization going to do? After optimization I have a detailed report:…
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Why does Bitdefender use own SSL Certificate on certain sites?
Hello I was wondering why Bitdefender uses on certain sites its own Certificate and on other sites not? I have attachet two examples --> on the site https://www.pcgameshardware.de/ it uses the sites SSL Certificate. But on https://jackpots.ch/ it uses Bitdefenders Certificate. Thanks
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What does this do and how to revert changes if it goofs stuff up?
Hello, What does this mean in Bitdefender and what changes does it do? Also how do i revert changes if it goofs things up? This is what i mean "Your device doesn't restrict user access to site management settings for security zones, thus, altering security zone settings may allow restricted pages to execute potentially…
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New to Bitdefender
Maybe a dumb question, but I'm new to this app. Does Bitdefender run automatically in background on my Mac even if I close the app? I used Norton in the past and it always ran whenever the computer was turned on -- I didn't have to start it and/or keep it running.
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Is this a false positive? Threat name: Trojan.GenericKD.39392665
Feature: Online Threat Prevention We blocked this dangerous page for your protection: https://uat-map.cornucopias.io/_framework/System.Private.Xml.dll Threat name: Trojan.GenericKD.39392665 Dangerous pages attempt to install software that can harm the device, gather personal information or operate without your consent.
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No Quarantine ITEMS !!
How do I stop Defender from deleting my dodgy files. I have various files that bit defender deletes. It warns me suspicious file found! it deletes it, no quarantine ! The quarantine folder is always empty.!!!, 30 day delete disabled Its ok If I have the folder in the exceptions, but it I happen to move the file it grabs it…
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Newbie questions
Hello I'm new to bitdefender and I have two questions. 1. Is there any way to disable password protected files from scanning, it's very annoying to wait for the popup to enter the password so I can choose to ignore. 2. Is there any way to exclude external drives from full system scan. Thanks in advance !!
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Firewall Blocks Xbox Multiplayer
It started today. Anyone else having this issue? The issue goes away when I disable Bitdefender Firewall.
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Different number of files being scanned after separate scams
Hello, I ran a virus scan and found a few viruses on my computer about a week ago. I decided to factory reset my computer since it was fairly new and I wanted to be super safe. Since then, I have been running virus scans whenever I leave just so I can check everything and after one scan it came back with no viruses and…
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Windows Event Viewer: Strange Audit Failure 4625
Having installed Bitdefender Total Security on Windows 11 recently, I am noticing strange Event Viewer entries. Every few minutes, I am getting an Audit Failure 4625 event, "An account failed to log on." It is always preceded by an also worrying 4723 Audit Success event "An attempt was made to change an account's…
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YouTube 'Home' always pulls up the same videos
Since installing BitDefender a few days ago I find that when I hit 'Home' on the YouTube main page I always get the same videos. It can be an hour later or a day later, doesn't matter. Prior to installing BitDefender I always got new video choices. There might be a few from a previous refresh but now it's like 95% are the…
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Scanning does not remember previous scan
I have installed an evaluation copy of "Total Security". Every day the program claims that security settings are altered, and inists that I perform the same scan every day! The program seems fine otherwise, but these unneccessary scans bother me. I made a complete scan (6 hours!). Two days later the Security Center prompts…
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Real time protection off on windows 11
Hi, can you help me, I bought a bitdefender total security but on my windows it appears that real-time protection is off, and it won let me change it
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I get this message all the time (every five minutes). I can't find a solution to it.
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Is it possible to import Windows Firewall rules?
I am keeping Bitdefender Internet Security’s Firewall off for now, as I haven’t figured out a way to import my custom Windows Firewall rules. I’ve exported the Windows Defender Firewall policy, can I place that file somewhere so as to get them into BIS? Thank you!
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forgotten password protection password
I have forgotten the password to my password protection if online there was a tab in your setting that lets you view your password protection password this would be prefect for people who forgets there password protection password.
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Evaluating Bitdefender AV Plus: 2 questions (about email and ransomware protection)
Hi there! I just started evaluating Bitdefender Antivirus Plus, potentially migrating from Norton and Kaspersky. I just need AV protection (no need for VPN, password manager or firewall, use other solutions). I use Outlook, but can't find any bitdefender options for it. I would like to have email protection (AV and…
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Has Build 26.0.14.62 resolved the CVE 2022-1096 exploit?
https://www.youtube.com/watch?v=PDhNZZp5694
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Why does my scheduled scan task fail to run?
I set up a full scan to run in background at 1:00 AM every day using the "Schedule scan task" option. It ran the first night, but it has failed to run after that. I can run a full scan in foreground.
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Bitdefender Started Scanning Every Time I Turn On Computer - Why?
Hi Over the past six weeks or so, every time I turn on my computer Bitdefender does a scan. There is nothing showing in the software but I can hear the scan on my hard drive. I have not changed any settings. Why is this happening?
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Malware
Hello i have bitdefender total security and bitdefender says that my pc is clean but the other day i run microsoft safety scanner and it found DefenderTamperingRestore is a virus that blocks windows defender security . i want to know if it is possible if bitdefender have a false negative with this or the file is not a…