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impossibility to scan a second / external hard drive
Hi, I tried to scan only a second / external hard drive and I saw some bugs. I tried two method : By making a custom scan on an other drive → Bitdefender scanned my Windows drive (C:) and not my second hard drive. By using the right context menu (scan with bitdefender) → Bitdefender was scanning but no details appeared and…
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"Wgua_critical_files" In My Windows 11 Device
Hi, I have got loads of files named "wgua_critical_files" with many different type of fil endings, many includes macro. They resides in folders that are hidden. The more I delete, the more new files are created. I have searched the web, but no clear result. (Ransome ware, was one suggestion) Any ideas? Many thanks in…
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False positive on Realplayer update?
For a while now, Realplayer has been offering what they term an "Important Update". Every time I've authorised the update, Bitdefender aborted the update. When I do a scan of the installation executable, the Bitdefender scanner declared it clean. Yet when I try to execute it, bitdefender still kills it, claiming it to be…
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IIS FTP firewall issue
Hello, I have a small issue with BD firewall. I cannot find where/how BD blocks the FTP process/service, it only works by disable the firewall entirely. I am aware that opening a port is not very safe but I need to do it for some tests etc. I have found similar discussion about the same issue but seems quite old and…
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Bitdefender's Advanced Threat Defense Blocks NinjaTrader 8
I am unable to run the Ninjatrader 8 trading platform, without it being blocked as Malware by Bitdefender. I can add Exceptions only under Antivirus and Online Threat Prevention. I am not able to add Exceptions under Advanced Threat Defense. Therefore, I have to entirely turn off this protection, whenever I run Ninjatrader…
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Every time I see live streams my windows automatically puts on lock screen (where I have to give my
hello, Every time I see live streams example: F1 TV or Twitch or Youtube Live,... Then I have a lock screen almost every second... so annoying. And I think it has to do with Bitdefender scanning automatically. I have the same problem with Online gaming... Now I only play single player. How can I fix it? Which settings…
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Done a System Scan - Shut Down - Now File Extensions Won't Stop Showing
As in the title, I did a system scan overnight, got up during the night to see if it had finished (it had), so shut down my laptop. Now this morning I check File Explorer, the open box in Windows Media Player etc and file extensions are showing. It seems the setting got enabled. I disable it within File Explorer however…
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Hope I have the right section - This is regarding Youtube and being blocked
I do a lot of YouTube searching on economics, the Ukraine war, Russia, China, trade, energy etc. Since installing BitDefender, when I do a "search" for a subject, then click the tools icon, with the intent to specify "Time" parameters, it instantly opens a new tab with the heading "Untitled" with a blank browser tab. Also,…
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Disable Bitdefender recommendations
is there a way to disable popups of recommendations?
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Annoying Pop-ups In The Bottom Right Of My Screen
can someone please help me get rid of the bloody annoying pop ups that appear bottom right of my screen, when i renewed i forgot how annoying bitdefender can be, however last year i could diable all these pop ups, this year even though i've disabled everything i'm still getting pop ups, bloody fuming
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Spam Mail
I have activated ANTI SPAM filtering and manually added SPAM email accounts and marked numerous mails as SPAM despite this my mailbox keeps filling up with SPAM mails. These are as such recognised by MS Outlook. What can I do to avoid having to delete these mails manually. Thanks
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Why didn't BitDefender protect me against Malware?
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My IP blocked by my ISP due to port scan behaviour
Hello, Since couple of days I cannot sinchonize my emails with my hosted email server. I asked my ISP and they replied that my IP was blocked as a port scan behaviour was detected. I have scanned my computer with many antiviruses (panda, avira, malwarebytes, kaspersky) including low level scan by using bootable…
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Constant web attacks
Hello everyone, as the title says bitdefender says I'm getting web attacks pretty mutch all the time, around 100 a day, without me doing anything. I don't want to whitelist the IP adresses that are attacking me, but with the constant spam of alerts I have no choice. While im gaming/work, even with the gaming/work profiles…
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Getting Rid of " [spam][Bitdefender extortion detection]" in My Message Subject
I'm using Thunderbird and Firefox on my Windows 10 system. Sometimes I get an email the subject of which looks like this: " [spam][Bitdefender extortion detection]" Your request... I would like to bet rid of that part of the subject but cannot find out how to do so. Can somebody please tell me how?
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Izotope product portal installs/updates blocked saying Gen:Variant.Babar.102460
I'm getting virus notification from Bitdefender when trying to install anything from iZotope. The file C:\$Extend\$Deleted\0055000000012DBD2F40241C is infected with Gen:Variant.Babar.102460. The threat has been successfully blocked, your device is safe. The file C:\Program Files\iZotope\Nectar 3\unpacked_files\Install…
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False Positive - UUP Dump cmd file from uupdump.net
The file in the zip file downloaded from uupdump.net "uup_download_windows.cmd" triggered the Advanced Thread Protection module during the halfway of the ****** running. FYI uupdump.net is a legit source for downloading and creating Windows Insider build ISO.
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Under Protection - Firewall option can't turn off
After having Bitdefender for a few months it began blocking Chrome. I turn off the Firewall protection using the button slider, but after exiting the program control panel and then going back in I find the slider button back to ON again.
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Why does BitDefender show iDrive's idwutil_600.exe as an Exploit attempt?
This happens every time I start my computer. It doesn't seem to affect iDrive's functions, but it is very annoying.
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Bitdefender total security preventing proper use of Touch Portal
I have been trying to get touch portal to work with bitdefender total security paid subscription. I have applied all possible exceptions. Added the ip of my tablet to exception to allow to connect to pc. I have turned off all of bitdefender abilities and still the same issue. It even doesn't allow touch portal to contact…
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BD Internet Security: System slow and delayed response when offline
Hello. Bitdefender Internet Security Build 26.0.27.90, Win 10 Pro 21H2 Ryzen 5 3600, 16 GB RAM, SSD I got the problem that my system gets slow and responds with delay if I am offline. In general while working/playing on the PC if I dont need internet anymore I will disconnect the LAN cable from the modem. If I have been…
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Can't run any PowerShell scripts
Hi, I have a few PS scripts that are constantly blocked by Bitdefender that I need to be whitelisted. I have added the particular scripts to the exceptions list but it still keeps getting blocked. Any ideas?
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Advanced Threat Defense Preventing System Restore Creation
Hello, Using Windows 11. First off, I must configure Protection On for the drive I want to create System Restore on. Next, when I click on that drive under System Properties, Protection Settings, Create, I am able to enter a title of the restore point, such as the date. Then when I click on Create, the app fails shortly…
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Ransomware usam
I would like to answer me as soon as possible if you can suggest me a solution to decrypt files( jpeg or mp4) format as I cauch it three years ago. The name of the ransomware is : Ransomware.usam
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how can I remove h.parrable.com? It showed up recently, somehow got onto my system
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Bitdefender notification of blocked websites delayed?
I ran into an issue today where I was looking up some information on razer CVEs (just searching CVE-#'s) and went through a few Google results. No popups from Bitdefender during that time period, and reviewing the notifications shows nothing that I missed. Over an hour later, I get a notification saying a dangerous…
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When I start SharkBridge, a bridge playing program, I get the message below ...
"C:\Windows\SysWOW64\rundll32.exe" --enable-speech-input --user-agent="Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.150 Safari/537.36 emabridge_Windows/2.0" --lang=en-US --enable-media-stream --no-sandbox
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Please remove our domain from your blacklist
Hello there, You have categorized our site as malicious. We have already proceeded with all the characteristics and we have no virus you can see it here https://designliquide.com/ https://designliquide.co.uk Can you please solve this asap?
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Why can't I scan a single item by right clicking on it?
When I want to just scan one item, I right click on it, select bitdefender, and then select "scan with bitdefender", and nothing happens at all. I'm not sure why this is.
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Change my Device
If I installed the virus protection on my iPhone last week, can I delete the app and still have the ability to install on a computer instead of my phone?