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Turn off pop up notifications
I like that Bitdefender has protected me but the constant pop up notifications are annoying. Can I control them?
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Scheduled Scan No Longer Running after update
I use BitDefenter Internet Security, and have the Software set to run a full system scan weekly on a set day and at a set time. However after a recent update (unsure if it's Windows related though) the schedule has stopped running (although it's still visible in BitDefender). I'm not very familiar with the Software itself,…
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brand new computer with new bitdefender account problem with microsoft edge
why is Bitdefender blocking the following URL: https://api.edgeoffer.microsoft.com/edgeoffer/experiments
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False detection of game
I have a game on my pc for years, today in its options I switched the game to full screen & instantly Bitdefender popped up to disinfect the game. After restoring, because it was in its full screen mode every time I tried to run it Bitdefender tried to disinfect it. I even manually added an exception to its folder but to…
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BD Win7 blocking "multicast discover", but allows "broadcast discover"
I've recently bought a Silicon Dust HDHomeRun Flex-4K network tuner, to provide OTA/ATSC broadcast TV support for both ATSC 1.0 and ATSC 3.0 channels. The product includes DVR software functionality, with the HDHR DVR "server" service program running on either Win7 or Win10. In support of this, HDHR "client" apps are…
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AV Full scan causing memory exhaustion
Anyone else experiencing a memory leak issue during full AV scans? I have 6 Windows servers in my environment that during a full scan, 15-20 minutes into the scan, commit bytes for the epsecurityservice process start creeping up and soon uses all available virtual memory, until the server is unresponsive and must be hard…
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Bitdefender not saving scan schedule
For weeks now, I have been trying to schedule a Full System Scan for Wednesday lunchtime. I edit the schedule and it appears to save it, but then doesn't run and, on investigating, the schedule is no longer there. I'm sure that I am doing it right in the first place - see attached screenshot. I had this problem with Quick…
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why is play.hbomax.com blocked
Watched hbo through chrome then suddenly bitdefender banned that site
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Can someone help please? Adware.AdWrapper.D - keeps coming back repeatedly
This is the message that appears in Bitdefender The file C:\Dropbox (Personal)\.dropbox.cache\new_files\18ce42da3f5e1cb63360e79491c230ea is infected with Adware.AdWrapper.D and was moved to quarantine. It is recommended that you run a System Scan to make sure your system is clean. I've have run many system scans -…
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Nonstop UtilSvc.exe and http://iotsoftworks.com Malware
Installed Bitdefender yesterday and since that time it has blocked UtilSvc.exe and http://iotsoftworks.com nonstop (I think they are the same identified malware). Had Norton 360 installed prior and never had this show up. Can't find anything on Google, does anyone know what this is? And how to ignore if it's not a real…
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Ublock Origin flagged as malware
the Opera and Chrome extension Ublock Origin is flagged and blocked from being able to be installed by Bitdefender on the Opera GX browser, it's fine on other browsers, just not Opera GX, anyone know of this problem or a workaround? Thanks in advance
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Is there any way to turn off "suspicious connection blocked" notifications
I'm glad BD is working to keep me safe, but is it really necessary to spam us with all the popups? Yes, you're a good boy. Now go about your business and leave me alone. For the life of me, I can't find the setting to turn those notices off. :(
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WiFI Vulnerability Scan claims no password when there is one
I recently installed Bitdefender on several family pc's and laptops. A vulnerability scan indicated there was a low level threat with my Wi-Fi. Upon looking at the details, I noted that Bitdefender recognized my Wi-Fi was encrypted, but it claimed I have no password. Every time I connect to the Wi-Fi I get an annoying…
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Malware "greattypecatcha.top" got past Bitdefender. How to remove please?
Malware "greattypecatcha.top" got past Bitdefender. How to remove please?
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Scan with BitDefender in Safe Mode?
I'm getting Trojan warnings from a client's website (infection stopped by BitDefender). The web guru for the site assures me that it's fine. His own anti-virus software shows no issue with the site. He suggested it may be a problem on my computer and said I should run BD in safe mode. If it fails, he said that may indicate…
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Bit Defender Internet Security 2021 turns off the network adapter.
Hello, I have the following problem. I have been using Bitdefender Total Security for several days and I have a very strange problem. During a certain time, my antivirus shuts down my network adapter and I don't even have access to the router. The problem is fixed only by restarting the computer, I use Windows 10. When I…
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How can our (signed) installer add firewall rules or whitelist our app?
Our Windows desktop app installer adds exception rules for our app to Windows Defender Firewall, but many of our users have third-party security software, and lots of them show up on our support channel after trying to use our app and getting frustrated at their inability to connect. Even though we warn them about…
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Fraud attempt notification
What would you do when you get the following notification: Seriously ? Am big proponent of "Wolfie", this is how I named Bitdefender for my young child. Tried McAfee, Norton etc. But with this kind of lousy notifications Bitdefender plans to dominate the market ? Best of luck.
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How Bitdefender Total Security build 26.0.7.36 (BDTS) missed to detect 2 (two) trojan viruses?
The last two days my laptop became very slow, on Google Chrome i got an extension called "wRankBook" that i just couldn't uninstall and on Google Chrome i was redirected to some pages i have never visited. Then i thought my laptop could be infected. So, i did a Quick Scan, Full System Scan and Custom System Scan with BDTS.…
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Alert Mode is broken
I've been having this issue for over a week now. For some reason. The alert mode on the firewall it's not working in Windows 11.it was working before i did a Bitdefender update I did all the troubleshooting that I could possibly do. I uninstall and reinstall Bitdefender. Uninstalled it with Bitdefender uninstaller tool. I…
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Custom scheduled antivirus scans
I have noticed that in BDIS V26.0.3.29 my custom scheduled antivirus scans have recently stopped working. The schedule information was no longer set in my custom scans, so added it again & saved it. The scan date & time is now shown in the antivirus section. However, the scans are still not running. Is there a bug in this…
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Bitdefender AntiVirus keeps shutting off
I am getting a message pop up that says Bitdefender antivirus is not running. I click on the start up now option and it supposedly sends data to Bitdefender. How do I keep this from happening?
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Home network not recognized as trusted
I keep marking my home network as trusted yet app lock continues to require a PIN. I see in the Trusted Network list that my network is now listed multiple times. So whatever BD is looking for to ID the network keeps changing on my setup. Seems like a bug that should be addressed.
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Need help removing a virus!
So I did a scan, and it showed be that it found some Trojan. It showed me the path to where it is but it is in a setup.exe file, and I couldn't delete that file so I went into safe mode. There I couldn't delete that file as well, but I found on the web that u can delete files with cmd (command prompt or something) but then…
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Vsserve.exe creating folder in c:\storage
Hi, Bitdefender free is creating a new directory every boot. Is there a way to disable it?
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Bitdefender Text Blank (Font Problems)
Hello everyone! Recently i have been having issues where my bitdefender product is showing blank text on the Notifications, About Screen and the scanner i have contacted support but i will post it here then Tell me if someone can fix this Thanks! Jamie C
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Repeated phishing threat notifications for "https://ny-t.r-tb.com"
I just started getting these today, several times a minute in some cases with Chrome as a browser. I found some "solutions" that involve installing additional software, which I would prefer not to use. Any help? Thanks in advance.
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False positive for LameXP
I'm using Bitdefender Antivirus Plus 2021. It's tolerated LameXP before. It now blocks it, with a report of "Disinfection in progress. Detected threat is being disinfected. Please wait until the process is complete." It then reports. "Threat Detected. Detected threat moved to quarantine. The program responds with the…
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high risk according to home scanner
My computer runs Bitdefender as a virus scanner, as well as the Home Scanner. When I run Home scanner, I was surprised to get a message that my Sagemon broadband router and the two Kreatel set-top boxes, both from KPN, belong to the "High Risk" category. 😧See the attached screenshots. I then logged on to my KPN Box 12 and…
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Antimalware Service is a programme that runs on your computer.
Windows 10 Professional x64 Bitdefender TS 2016 is installed and functioning on my computer. Why does Windows Task Manager display the process "antimalware service executable" running (and using a lot of CPU) on a regular basis? Isn't this anything to do with Windows Defender? When a third-party AV is active, I assumed WD…