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very very very slow scan, BD fails with thunderbird
Hi, i'm a BD user at home. I've tried to install it on my computer at work because my boss wants to replace kaspersky. The problem is that BD has failed always the full scan due to biblic times it takes. I've always stopped the scan after 10 and half hours at the time to close and go home.Every time it was into Thunderbird…
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Exploit.CVE202131728
Found by Malware Bytes (NOT Bitdefender) and (of course) yhere is no way to contact customer support if you are hearing impaired! Looking for a replacement for Bitdefender!
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Evaluating Bitdefender- 2 questions
Hi, For some reason, accessing any URL using FireFox starts up the VPN. I have the VPN set to autostart just for financial categories, with my sites for that bookmarked in SafePay. Known issue? Edge and Chrome don't display that behavior. My hardware firewall occasionally will do an internal port scan (the scan from…
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Very slow system scan; no progress percentage displayed
now at 20 hours and 122,000,000 items. The progress bar does not include progress percentage, so I have no idea as to level of prgoress. Can anyone help? Thanks.
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modded by hacker and stuff is changing gaming fix
https://www.gamedeveloper.com/programming/game-development-protect-your-game I was recently playing with some pagan nazi folks and they turned on me and invited hackers to the party and now all my antivirus was taken over by these hacks they seem to inject mods and use a connection that should not be on my computer they…
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Firewall Alert Mode
I've been dealing with a faulty Alert Mode for over a year. The alert mode will automatically disable itself. I have talked to support and have attempted all suggested fixes, some of which are pretty involved. I finally gave up and disabled Bitdefender firewall and purchased another brand firewall program. Now a new and…
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Did I accidentally allow a malicious site to force malwares or viruses on my pc?
This notification pops up and i accidentally added the the site to the list of exceptions thinking it was another false positive until i took a second look. Could I have accidetnally allowed a malicous site to do as it pleases with my PC? "Suspicious connection blocked Feature:Online Threat Prevention msedge.exe attempted…
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I have an issue in Windows 11 PRO where my user is removed from Admin account upon login
I found this thread where I see other people experiencing the same thing: https://www.bleepingcomputer.com/forums/t/757436/event-id-4723-an-attempt-was-made-to-change-an-accounts-password/ Particularly this guy: "I'm trying to track down the source of some security events in windows (I have a topic opened here, if you're…
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Concerning exploit detected notification
Hello, I have recently gotten a notification from Bitdefender total security saying that an exploit was blocked from some IP address - I have blurred it out just in case it is sensitive info. Bitdefender does not detect this as malware and I am not what to do about the exploit. Please could someone tell me what to do about…
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Packfile Limit Adjuster 1.2
So I have been encountering a Virus problem with this file "Packfile Limit Adjuster 1.2". It is a mod used for GTAV game, Is this false positive virus? here is the link where I got it.Packfile Limit Adjuster - GTA5-Mods.com.
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BD webprotection blocks Backblaze
BD blocks within webprotection my Backblaze backup program as Phishing. On my PC and Ipad
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configuring extension scan?
newbie with newbie ? after being hacked multiple times, (google, cc, paypal, facebook, fedex) in last 2 weeks, and free AV software finding nothing, i bought BD total security. also found nothing on windows 11 and android. log states extension scan not configured. should i do that, how do i do that, and would that affect…
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Suspicious connection blocked notification for msedge.exe
Hi, I have recently started getting notifications on bitdefender's online threat protection, but I am not sure whether they are a false positive or not - as they application that is triggering it is msedge.exe. I have recieved a notification like this almost every day. I am using Bitdefender Total Security on a Windows 11…
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Add Pagefile.sys to Antivirus exceptions
Hello, I would like to know, as the title says, if it's possible to add C:\Pagefile.sys to the Exceptions list in the settings. The said file can't be chosen as a file to be excepted via the Browse for files Dialog box. However, copy-pasting the file path into the relevant field does activate the three fields below:…
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Frustrated!
Since downloading Bitdefender I'm unable to access the internet through wi-fi unless I plug in. When I call customer services the line goes dead and the online access says too many attempts - clear cookies! Really having a bad 1st experience with this product and wish I never purchased it... How do I access the firewall on…
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Add certificate security exception
Bitdefender is intercepting our email connection and injecting a certificate in a way that is not trusted by Thunderbird. It is scanning encrypted connections, and replacing the legitimate server certificate with it's own cert generated on the fly. How do we fix this?
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Does bitdefender cache scanned files if I stop a scan early?
I haven't done a full scan on my pc for way too long, and started one yesterday. Bitdefender is taking quite a while scanning the large amounts of files I have, and after 24 hours is still going. Its scanning speed has slowed down to a crawl. From other forum posts I've heard Bitdefender makes a cache of safe files it has…
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AMTSO - phishing test
Hi Guys, I'm new using Bitdefender and tried to look for a trusted site where I can test if opening a phishing URL would be blocked, I've heard AMTSO is fine for that. I'm using Bitdefender Premium for now and unfortuantely I passed the phishing test when trying to open a url via AMTSO, Bitdefender didn't engage. (For…
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Is this a false positive?
Bitdefender reports the following site: [link removed by admin] as infected. I believe it is a false positive. It is supposed to be a web interface for ipfs. Ipfs.tech is their official site. Can anyone check and determine if it is infected indeed? Accessed via windows machine via both chrome and brave search engines. I am…
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Downloaded a dll but showing as virus
Hello there, I downloaded a dll i needed from ******[edited by admin] website, But the antivirus is showed it as virus, i tried few other websites as well but having the same issue of showing them as not safe, What should i do, I am sure not all of them are virus or malware, Best regards, Emma
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How disinfect PC after reinstalling Windows, Bitdefender? virus symptoms still there..
Hi, Virus symptoms before re-install: lots of clicks on the screen, random drives to internet sites, clone wi-fi network and connect there automatically after restart, difficulties in pressing the shut-down button, etc Re-installed Win11 (2 times), installed Bitdefender After 2-3 days symptoms reappeared and the hassle…
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unable to start GTA V following recent update
After downloading the latest update I can't start gta5 unless I disable Bitdefender beforehand. Please fix this
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Trojan ****** Detection on Bitdefender; No Detection by Wordpress, Wordfence, Sucuri
Has anyone encountered the below detection for a website? The website below is our website, and is hosted through Wordpress. Wordpress does not detect the trojan, nor does the Wordfence plug-in or Sucuri Plug-in. Past community discussions (linked below) have resulted in a false positive. Is there a way to confirm that…
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Browser highjacker Af.xdock.co
I use the Brave browser and when doing a search, with Google set as the default and only search option in Brave, am redirected to a Bing search every 5th or so time. I notice the redirection seems to be using Af.xdock.co, which seems to be a recognised malware. I have run a full scan but Bitdefender isn't finding it, and…
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Security Alert - Certificate issued by a company you have chosen not to trust
Got this popup when in MS Outlook Desktop app. Certificate issuer is 'Untrusted Bitdefender CA' This isn't the first time this has appeared. Explanation welcomed
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Bitdefender Keeps Asking If My Home Wifi is a Home Network
Hi Everyone, I several devices on Bitdefender Total Security at home, connected via a mix of Wifi and ethernet. Anytime a device starts up and connects to this Wifi, Bitdefender asks me to confirm if it is a Home Network. Any idea how I can stop this?
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Looking to switch from Kaspersky
I'm looking to switch from being a long time user of Kaspersky to Bitdefender. I'm a bit confused as to whether Bitdefender has a built in configurable firewall for windows 10/11 machines. Can someone let me know if this is true and if this depends on the version of the product? Can it protect against Network attacks such…
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How do I view the xml log files from scans?
I can't view the log files in Chrome, Firefox, or Edge. Chrome and Edge just show me a blank page. Firefox just shows the drive letter in the top left corner like this: "D:\"
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Bitdefender sees "RBXFPSUnlocker" as a virus
Hello BD, My son wants to install an FPS unlocker for roblox and apparently BD and several others are seeing the file as a virus. BD went as far as to say it has "Trojan.GenericKD.65861700". [*sample file removed by @Flexx *] Several posts online are stating this is a false positive and I'm not sure how to fully verify.…
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Thunderbird slow opening emails in large folders after recent BitDefender update
After a recent BitDefender update that required restarting the PC, Thunderbird has got slow opening e-mails in any large local folder, such as with a few thousand e-mails or over 1GB in size. For example, my Inbox (a basic local folder, not IMAP or synced) is 3.7GB and any unread e-mail I open shows "Loading Message..."…