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BD shows email as plain text - Outlook, Thunderbird, WLM - last update ?
Daily I recieve lot of emails and yesterday (12.08.) started recieveing them (not all! from random senders) in plain text instead of html (or mime). Some of my clients (who have BD installed) have also started complaining about this. I haven't found a solution yet, neither in antispam nor in encrypted web scan. I think…
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Bitdefender Antispam causing email header info to display (for one sender only)
HELP, PLEASE! After installing Bd (consumer level) on the weekend, emails from one sender only [as luck would have it, my primary work provider] are displaying as ascii-style type in older Outlook desktop email client and smothering intentional content in header information. The problem is clearly local, as the same emails…
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Bitdefender corrupting Thunderbird ??
I am using Thunderbird for a long time. Suddenly email become corrupted and it shows only on html mode no text. Could somebody inquire ? Some guys have deconnected Bitdefender and the emails seem to be correct. I have not done that before knowing exactly if Bitdefender is affecting in any way my emails. Has anyone…
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Is this something I should be concerned with? IS it malware or what?
My received Outlook emails suddenly have no content. From to subject just a lot of text that makes no sense to me. Hopefully I can attach a recently received email. If I do please let me know if it is something I need to do? Can I upload an actual email to this site?
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How can I unblock Microsoft Edge from Bitdefender Firewall?
I am unable to use Microsoft Edge as I cannot access the internet and I discovered that it is being blocked by Bitdefender. I am not very computer savvy and would appreciate in easy to understand directions how to do this please. Thanks.
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The Default Phone Master App
Nowadays many new Android manufacturers have entered the market who do not allow well-known antivirus programs to obtain essential permissions such as accessibility, which are crucial for protecting devices. Most of these phones come with a preinstalled Phone Master app that is malfunctioning by failing to exempt antivirus…
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Some folders and files vanished suddenly
All of a sudden some of my desktop folders vanished without any action of me (windows 11).. i tried many files recovery software with no result .. my question is is there any certain Trojans or ransomware variants hide or relocate files instead of encrypting them immediately or malicious scripts rename files and move them…
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Does Bitdefender protect against brute force attack and network attack (intrusion detection)?
Hello, I know that Bitdefender offers advanced options to block networkattacks through modules such as the firewall with "port scan protection" or "Advanced Threat Defense". But, compared to other antiviruses, I'am thinking of ESET, their modules are much more transparent in understanding their protection system. I would…
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QD:Trojan.GenericKDQ.008752F6E5 is this a known issue?
Hello to all I try to install LGMV Bussiness 1.29 from LG source which is trusted. This program is a service tool for monitoring of VRF air conditioning systems Windows 11 After 99% of installing process Bitdefender stops the installing and display a message that the desinfection is in course and in cronology I found that…
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Skipped files, where can I see which files are skipped?
From the xml output in the log file: <NotScannedDetails skipped="153107" ioerrors="0" archiveBombs="0" passwordProtected="32" It has a list of 32 files which are passwordprotected. But where is the list of skipped files? These seem to be skipped because they have been scanned before and Smartscan decided to not scan them…
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Does most up-to-date Bitdefender 2025 " Rescue Environment " deletes this post location files?
Files from excepted locations in the following " Antivirus " scans: " On-access scan ", " On-demand scan " and " Embedded scripts ", and in the following scan: " Online Treat Prevention "
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BD keeps blocking a piece of software
Hi there, Since this week BD stops a software program that I have been running with my flightsimulator for 15+ years without any problem. Now I can't use that program as BD says "DotNet tried to load a malicious resource detected as Generic.Dacic.6232.501FC622 and was blocked." How can I make this program to work again?…
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Strange unknown viruses in Internet but detected By BitDefender
BitDefender block one of my Simulator Cockpit software (spad.next.exe) with a virus called "Generic.Dacic.6232.501FC622" searching in the web with this viruses or its root name "generic.dacic" , the search return none informations about it. did somebody have this type of alert or error ? is it a false alert ? Thierry
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Why does Bitdefender ignore exceptions?
Everytime I restore a quarantined item it creates an exception, however it ignores this everytime something happens and it re-quarantines everything I've made exceptions for (both manually and via restoring). It's frustrating that this feature doesn't work and it's one of the few that give us control of our device and…
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Startup Problem
New user - when starting computer (win 10) after about 5+ minutes the security widget pops up red with a services not started message (don't remember exact wording), then after a few more minutes the widget turns green. During the start up lapse before widget turns green am I unprotected? Does Windows Defender kick in…
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Every time I start Outlook, I am prompted with a security warning
Every time I start Outlook (Microsoft Office Pro Plus 2021), I am prompted with a security warning. Over a year ago, I upgraded BitDefender and immediately started getting prompted with this security warning from Outlook: Selecting 'Yes" allows me to proceed, but this prompt is now very annoying after all this time. I was…
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Quarantine Item Identification
Is it possible to get a printout or listing of some type of items in quarantine? I had to put my Windows 10 machine in the shop for failure to boot, and when I got it back there were a lot of items in quarantine. I need to get a full listing of the names to find out what they are. I think they might have something to do…
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Patch Management in Bitdefender Ultimate Family Pack?
Hello Bitdefender team and community, I'm new to Bitdefender, coming from Windows Defender, and currently evaluating the Ultimate Family Extended Pack for home use. I was surprised to see that patch management and automation don’t appear to be included in the consumer packages. Given how critical it is to keep operating…
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Can a mouse be infected with a virus?
Hi everyone, Is it possible that a generic computer mouse like for example a basic microsoft mouse be infected with a virus that when you plug that mouse in a different PC that PC get's infected by it? Probably not right as a basic generic mouse does not have any memory but it does have a controller chip that has the…
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Manipulation of Online Threat Prevention
I noticed that BitDefender is in a minority of AV products reporting https://fionakatauskas.com/ as a suspicious website. https://www.virustotal.com/gui/url/bdb715f57f5315753337d4afe64fd4aef7f705f026f9f55258fdc57b97978167 I think this is a false positive, and it occurred to me that as the website of a political cartoonist,…
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Forum's 2 fac.auth. did not work
even copied the same code from my e-mail
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B.d. is not reversing the update interval time to 1 hour in auto profile mod
B.d. is not reversing the update interval time to 1 hour from 12 hrs after finishing game mod in auto profile mod.
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Mistakenly run malware
Hello there, I've mistakenly run malware in my PC. I put something like cloudflare initiation in windows + run. I've run full scan using my bitdefender. But nothing found, any suggestion ? Thanks before
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E mail protection for other providers that Outlook and Gmail
Please, can you tell me when other providers also will be incorported in this service? It is scheduled in your release planning? If not, how I can request for this? For a long time I am waiting for this. Especially for Icoud.com en Kpnmail.nl. Thanks for answering.
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Performance Considerations for Ransomware Remediation
Hello, I'm trying to decide whether to activate the Ransomware Remediation (RR) feature on a Windows 11 system. Performance is critical my use of the system, which is installed on an AMD Ryzen 7 with 16G RAM and a 500G SSD (less than 20% used). Where does RR make its copies of files? In separate protected folder? Does RR…
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Is FF-Password-Exporter-Portable-1.2.0 (exe) infected?
Stuff: windows 11, 64Bit (current update), BitDefender (current). Is this a real catch?
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Many dos windows shown
when i put a usb in my pc , many dos windows were shown one after another and became vanished, what that could be?
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bit-defender's puzzling behavior
i tried to browse a website which returned with that page: Q no ! : was it asking for my password set to unlock bitdefender settings? 2. : entering the password is safe there ? 3 : i entered password which did not work , disabling web protection feature get me to the required website but WHY I DO NOT SEE any EXCEPTION FOR…
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I cannot open Windows Data Encryption nor Device Performance and Health
If BitDefender Total Security is installed and active, would it stop a user from being able to access their Windows 11 Data Encryption, Device Performance and Health, or Windows Security? I also cannot find the TPM settings in Windows Settings.
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Dangerous page blocked for your protection
Please can somebody help? I just installed Bitdefender and now every time I try to search for anything in Chrome, I get this message: Dangerous page blocked for your protection Even just trying to access Google Maps. A strange address comes up in my search bar at the top, with begins with…