Protection - Malware/ Firmware/etc.

Greetings all, I was jotting down some physical notes to store offline for account recovery & disaster recovery hygiene, and while sitting at my desk the power for the building dropped for a split second and seemed like it was about to take everything down, but instead was saw/felt it do this weird humming vibration that…

I keep getting a popup when I try to change a setting. I created a password for this only a couple of days ago but it doesn't seem to be working. How do I go about changing the password required to change settings?

Hello, The attached file shows screenshots that illustrate my Build Version # for Bitdefender Total Security, along with some nuisance virus notifications I started getting a week or so ago. Since then, I've run a complete Deep Scan on my laptop / flash drive several times…. No threats detected. I've attempted to launch a…

Hello Bitdefender team, I need help with a persistent issue that is preventing me from continuing development on my personal Windows 11 computer using OpenAI Codex. What happens Bitdefender repeatedly displays “Malicious command line detected,” with the feature listed as “Antivirus.” The application is the pwsh.exe bundled…

Whenever I access nmpc.in website, Bitdefender (Free AV) starts suggesting to close the site for suspicious activity. Link: https://www.nmpc.in/products/8bitdo-ultimate-2c-wired-controller?variant=50182753616109 Popup: Same scene when scanned here: https://www.bitdefender.com/en-in/consumer/link-checker But Kaspersky did…

Hello, I recently dealt with a Trojan loading itself into my PC through an exe file known as "Renpy". This trojan proceeded to steal my passwords and wreak a bit of havoc. I've since reset all of my logins and other data. I believed I was able to remove pretty much all of the infected files. However, there is an exe called…

Can anyone tell me why my Full System Scan is showing about 1/3 less than a week ago? I usually get about 1.500K items scanned every 5 to 6 days, the last time my scan showed this amount was on Sept.19/26, I ran it a couple of times lately and only about 500k items showed, just an hour ago I ran another full scan this time…

Hello. I've already submitted a support ticket, but I just wanted to know if anyone else is having this issue. A few days ago, the checkmarks by websites on Google have been displaying upside down. What makes it even weirder is if that website has sublinks that show up underneath the website, those display correctly. I've…

Hi All The Bitdefender Antivirus Plus was recently updated. New UI. Better and responsive, version 2.0.188. But the Rescue Environment button when pressed does nothing. Also File Shredder does not work. Output - 0/0 files shredded. Suspecting some big bad virus is on the machine conflicting with Bitdefender. Reinstalling…

My account shows that Email protection is enabled and active for my outlook email account, but I no longer see the flags on each email beginning on the 19th. The Bitdefender email activity log shows this. In the attached image there is no email protection activity for the 20th and the 21st, but I do have emails in my inbox…

Hi, Today I've had to disable Encrypted Web Scan in Bitdefender Free to be able to collect my Gmail otherwise it complains that the certificate for imap.google.com is not from a trusted source, I did try adding the path to thunderbird to the exceptions list in BD but that did nothing. Any suggestions please? Thanks in…

SUMMARY On this machine atc.sys accumulates kernel pool memory continuously and does not return it until reboot. At 6 days uptime it held 1,242 MB across 282 distinct pool tags with 3,063,374 outstanding allocations. After a reboot it reached 357 MB within 20 minutes. The memory is never returned while Windows is running.…

Lately I've been having issue with my computer its been shutting off and re-opening and CPU was frying… so I decided to check and there was CPU burner or crypto miner because of that my computer was slower than usua. I did a Bitdefender scan and it couldn't find it. I deleted the file but it still didn't stop the malware.…

Dear Support Team, IMPORTANT: PLEASE ESCALATE THIS TICKET DIRECTLY TO YOUR SOFTWARE ENGINEERING / DEVELOPMENT TEAM (TIER 2 SUPPORT). I am writing to provide an important update and report a severe bug in the SSL/TLS interception engine of Bitdefender Total Security 2026 on Windows 10 IoT Enterprise 2021. THE ISSUE When the…

So just now I ran into a few issues with running my PNPM Vitest tasks. Out of nowhere it suddenly started flagging the unit test run of my Angular application. (Context: its a Node/Typescript project that runs various PNPM tasks for which it needs to install certain Node Modules) It saw my vitest config.ts file as threat…

I am receiving the following multiple notifications from Bitdefender Antivirus Plus: Feature: Online Threat Prevention We blocked this dangerous page for your protection: https://overbridgenet.com/jsv8/offer Dangerous pages attempt to install software that can harm the device, gather personal information or operate without…

I did a full scan on this system and received the message that 1024 files were skipped because they are "password protected". They are .svg files which can contain malicious code. Is there a reason for skipping the files? Someone reported that Malwarebytes scanned the folder without issue although I can't confirm that. See…

Is there a way to suppress the Bitdefender Email Protection Safe tag from appearing in the subject line of emails on the new Outlook for iMac? I've tried creating rules both local and client side and unfortunately under a new Outlook they do not work. Does Bitdefender have an option or utility for suppressing just the safe…

Launcher: https://cdn.madxka.com/clients/cartiiLauncher.exe Website: https://madxka.com

Say some hackers got control of a popular open source repository (for the purpose of this example, let's give it a fun name like XZ Utils). The hackers then program a rootkit into the next release, and then send it public. How well could Bitdefender protect against such an attack, if at all?

Good evening, I just received an alert after downloading via torrent the zip in the title. C:\Users\…\Downloads\virtual_os_museum-2026.08.26-lite\virtual_os_museum-2026.08.26-lite\apps\run-hidden64.exe è stato infettato con Gen:Variant.Tedy.598848 maybe it's a false positive, I uploaded the file on virustotal where it…

In the past week, my printer driver suddenly disappeared. The printer site does not allow me to download a new one. When I talked with the company, they claimed that I had a csrss.exe trojan. I ran a full computer scan. Bitdefender said i was clean. I found the files that included the string (including the ones that should…

Hi, after updating to build 27.0.62.352 bitdefender sometimes doesn't startup correctly after the pc has been shutdown for the night. On first boot the icon will appear but it will say "Bitdefender services are loading" when opening the interface will prompt the user with a login screen and the services will never start.…

I recently went to download WinMerge and somehow became infected with PC App Store adware. I was unable to remove the AlwaysOnTop subscription form or stop the program from Task Manager. After numerous tries of SafeMode starts I was finally able to get in. I tried a full system scan and BitDefender reported system clean.…

I have Total Security and keep reading that it's great at filtering spam emails. But all I see within Bitdefender is email protection as in stopping dangerous emails. If it has actual spam filtering beyond just dangerous emails, can you tell me why I can't find it within the program? Thanks, Linche

Today i am really angry. Bitdefender have delete all my huge FW Rules after updating. And the absolute worst case, it have deactive the "alert mode" too ! Open door for everyone. In the last years it happen more then 10 times. Only good thing is, i made a backup from the rules folder in July. When you fix this repeating…

How to allow a false positive in scam détection ? skills.md ans skill.md are detected as scam, but it's a filename for ai agents so i'll often receive ut...

Hello, I have Bitdefender Total Security's Anti-Spam feature enabled but I don't see it anywhere in the Outlook app on Windows 11. How can I check and make sure it's enabled? I am getting Spam so it would appear to not be working. It does show on the toolbar in Thunderbird mail on Windows 10. Thanks in advance for any help.

Maybe I’m also the only one who wants these features. 😊 I’ve been using BD for over 15 years and maintain a very extensive custom FW rule set. Ever since, I’ve been missing two or three features: To avoid being asked again every time a file is updated when a rule for it already exists (Alert Popup), there should be a…

I vostri programmi di protezione hanno bloccato suil mio PC il seguente file: C:\Utenti\giuseppe.lucera\OneBrowser.exe. Sul Vs Dashboard di sicurezza i due cellulari risultano protetti mente il PC DESKTOP-GN1OFR6 sui servizi di Assistenza risulta a rischio e il Kit di pronto soccorso da la seguente risultanza Micro-Star…