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Bitdefender product updates and release notes
Bitdefender ensures the best cyber-security available on the market and offers a wealth of features designed to keep your devices safe. Upgrading to the newest version is possible without following the manual uninstall and reinstall procedure. More exactly, the new product including new features and major product…
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Engineering Password Security: Join our latest Q&A session with Diana from Bitdefender SecurePass
We’re thrilled to roll out yet another community Q&A session, and I invite you to meet our latest guest. Join us for a candid conversation with Diana Badulici, the Engineering Manager who leads the crew that recently launched Bitdefender’s brand-new SecurePass. Here’s what she wanted to share with you: “Hey everyone! I’m…
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Join our latest Q&A session with Bitdefender’s Director of Innovation – Razvan Costache
📣 We’re excited to invite you to an exclusive Community Q&A session featuring a very special guest! Razvan Costache is the Director of Innovation for the Consumer Division. Over the past 13 years at Bitdefender, he has focused on product management and digital transformation, leading the development of software solutions…
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Mastermind of Defense: Join the latest Q&A session with our Director of Threat Research
📣 We are excited to announce a new Q&A session that brings together our community for another insightful and interactive experience. Our special guest on the forum is Bogdan Botezatu, the esteemed Director of Threat Research at Bitdefender. Here's what he wanted to share with you: Hi, I'm Bogdan Botezatu, Director of…
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New Q&A session! Meet the people who developed Chat Protection and ask them anything
As you may have already found out, Bitdefender created the first real-time chat protection capabilities for mobile-based instant messaging applications, available to Bitdefender users since November 2022. Chat Protection is incorporated into Bitdefender Mobile Security for Android through Bitdefender Scam Alert technology,…
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Ask our Principal Software Developer anything
At Bitdefender, we take great pride in the advanced security solutions we provide, and even greater pride in the success our customers achieve when they use our products. Behind performance and success, there are always committed and resilient Bitdefenders that make things happen. The developers use their advanced…
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Find out who is behind the invisibility cloak. Ask our VPN wizard anything
As our lives grow more digital each day, one of the biggest challenges we are faced with is protecting personal information. By definition, a VPN does just that by securing data transfers and keeping your identity private. VPN is one of the most effective ways to stay anonymous while connected to the Internet, thanks to…
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The Bitdefender Security Research Director will answer your questions!
Our Community was born with the purpose of bringing together Bitdefender users, enthusiasts and experts alike and to create an unique experience. The core values that stand by its foundation are inclusion, support, ideation, diversity and the voice of our members. When we said you could get in touch with our research team…
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Warthunder aces.exe false positive?
Updating Warthunder fails because Bitdefender says that the file ACES.EXE (32 bits version) contains Gen:Variant.Graftor.534493 An online scan (Virus Total) shows that only 6 AV venders think the files is corrupted with malware. If not corrupted, why is that file not in the white list database of Bitdefender?
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Guidelines on how to best present your Bitdefender product idea
We are so excited to hear your suggestions and ideas about the Bitdefender Products. To ensure our product team can use your suggestions, we have a couple of guidelines, to ensure you get the best out of this section: It is essential all ideas include a user story, that is, what is the problem and why you think this…
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Guarding Your Digital Life: Tune into our Q&A on Digital Identity Protection
📣 Dear Community members, We are excited to announce our latest Q&A session that delves into a topic of utmost importance in today's digital age – Digital Footprint and Identity Protection. As our lives become increasingly intertwined with the virtual world, understanding how to manage and safeguard your digital identity…
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Malware Not Detected
Here are some VirusTotal link of some malware for which Bitdefender doesn't seem to have signatures yet. Please share these to the Anti-Malware team so that they can analyze and create signatures. VirusTotal - File - 34b88f680f93385494129bfe3188ce7a0f5934abed4bf6b8e9e78cf491b53727 VirusTotal - File -…
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Online Threat Prevention Blocked Page Notification. Any Help?
For the last two days im getting this notification ! Im safe or ? Online Threat Prevention We blocked this page for your protection: https://omnatuor.com/event The page attempted to download a PUA (Potentially Unwanted App) to your device. This type of apps exhibit behaviors that impact the privacy and security of your…
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Section creation for user collaboration scam reports
Im looking for a chanel to report a confirmed fraudulent site to scam bank founds, dont see nothing to do this, not in app, not in Bitdefender Site. The site "https://edcursos.com/jlj-correos/Correos" is not blocked by Bitdefender Total Security. I can confirm it is a scam, please add it to your black list.
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Remote Utilities Blocked
Hello, this is my first post. I've sent a support ticket regarding Bitdefender blocking a Remote Desktop program that I use with my clients. This started beginning of Jan 2022 with new definition files I assume. The program is rutserv.exe found in the following Windows location C:\Program Files (x86)\Remote Utilities -…
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False positives with Bitdefender
I’m writing to report a false positive regarding the domain [*url removed by @Flexx*], which Bitdefender is currently flagging as unsafe. This domain is completely safe and serves as a privacy-focused tool platform. It includes: Custom profile pages for users (similar to Linktree), A secure email aliasing service to help…
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Sophisticated Crack against win10
Hi BitDevs Acting on a gut feeling that a Laptop was compromized, it took me about a year to read up on basics in Network and Win10 Security. Yesterday the effort Led to having proof with the log files. I woule bei Happy to send you all the Data. The exploits and methods used by this neighbour did lead to the BitDefender…
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Submitting Malicious Sites/Bad URL
Dear sir, Pls find the required details as below Hacker is trying to trick the users by posing as fake/phishing update server. deploying malicious bot net [*url removed by @Flexx*]
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I Reported The "bombalayan.vbs" File To Bitdefender As Malware
File: *** bombalayan.vbs This file start at startup and kills CPU. This file is undeleteable without Anitivirus dur to exploit. Because it creates himself with codes. The file is reported by me before by running this file when Bitdefender is running. It's VBS virus which kills CPU. *** EDITED: URL(s) removed by @Gjoksi…
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Let us know your expert opinion about your experience with our software
As a valued provider, we are proud to offer the most advanced security products and unparalleled level of fast and accurate support to our users and partners. We think that a successful business has a lot to do with good communication and by tradition, we listen to the voice of our users carefully. Good, bad or ugly, we…
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AVLab Poland Testing Result January 2023
Now before we start, I would like to make it clear that I have long experience with BD products (since 2008) and I’ve been doing malware hunting, testing and analysis as well (nowadays much less so as I need to focus on my own business). I consider Bitdefender almost fully stellar and impenetrable in terms of malware…
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AVLab Poland Testing Result January 2023
Hello, So I saw this test result that was published yesterday and Bitdefender Free had a really bad result. Bitdefender takes part in many tests and has always been one of the best in every test including home and enterprise products. So this result by Bitdefender Free here is really unusual and have put doubts in my mind…
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I Have A Possible Security Threat To Report. How Can I Do That?
Hello, I have a possible threat to report to Bitdefender that will require someone to look into a potentially harmful app that has gone unnoticed on the Playstore that seems to possibly be hiding malicious intent by delaying it sexecution of malicious actions until it has been used a few times or after a certain amount of…
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Bitdefender Blocks Letsencrypt Sertificates (Possible False Positive)
I manage an infrastructure that distributes data through REST API’s Since latest certificate update from Letsencrypt September 20 2022 users with Bitdefender installed are having problems accessing our API’s These are sample request’s/domains ... EDITED: File(s) and/or URL(s) removed by @Gjoksi "Posting malware samples and…
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Bitdefender Cannot Detect The New WHQL Rootkits
I recently discovered the new WHQL Rootkits. Bitdefender and many other anti-virus software providers still cannot detect them. Due to the large number of files and their total size, I can't submit them to Bitdefender according to the normal process. I've tried to contact case that haven't been closed before, but they seem…
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False Positive Detection
Hi all, Bitdefender is now blocking our site: EDITED: File(s) and/or URL(s) removed by @Gjoksi "Posting malware samples and /or URLs is not allowed in the community! Do not post direct links to any executable files, malicious/suspicious software or websites in threads, comments or private messages, even if you think the…
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Regarding an email I received
I received an email from you : bitdefender@hello.bitdefender.com Is it legit or a fraud?
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False positive removal
Bitdefender has flagged the url www.scotiabank-yieldmorefinancing.ca has "phishing" but this is a site currently being used by Scotiabank customers. I've submitted false positive reports many times now and it has still not been corrected with no explanation on why that is. What can I do?
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Can Bitdefender detect and remove the new Android Trojan Xenomorph?
Can Bitdefender detect and remove the new Android Trojan Xenomorph?
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Zeroday attacks using Windows "Safe Mode"
Does Bitdefender premium protect against Zero Day attacks that disable security software by rebooting the PC in safe mode? Example: AvosLocker Any advise on this subject?
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Never "Kill" this feature!
A Happy and prosperous New Year to everyone! We think that a successful business has a lot to do with good communication. For us, the user’s opinion is paramount. The most valued feedback comes from you, the people that support and trust us. The Widget’s return stands proof of our commitment to actively listen to the…
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PyCharm File Quarantined Due to Detected Trojan
I am using PyCharm 2021 professional edition. A few days ago, the following file was quarantined by bitdefender: \JetBrains\PyCharm2021.3\index\trigram.index\fileIdToHashId Bitdefender says PyCharm's file is infected with Trojan.Generic.1397772. As a result, file indexing, linting etc are affected in PyCharm. Does it mean…