-
why on my bitdefender central keeps saying "This device isn't protected"?
I have already reinstalled bitdefender total security on my laptop with windows 11, and when try to use the utilities like anti-theft, it send me to my bitdefender central and said: "Install Bitdefender security on this device to keep it safe. It's already included in your subscription, so you can get it right away." - I…
-
access denied
I can't access on of my bank accounts since installing vpn
-
How to stop the bdservicehost.exe task?
Hello everyone, I recently purchased Bitdefender, so far I'm happy with the product, but I've encountered a very specific issue, and I'm hoping to find some help. I installed Bitdefender Total Security on a laptop. The laptop isn't what you would call a powerhouse, so when I want to play some video games on the laptop, I…
-
Network office vs. home
Hi, During installation of TOTAL SECURITY on Windows 7 PC, the LiveBox was mistakenly registered as "office" network. It is actually a "home" network and I would like to correct this, but how? Thanks.
-
Error Initializing Scan?
Hi I’ve just ran my first system scan on my Windows laptop. Looked ok but after 5 minutes a box opened, then disappeared and the scan kept running as if ok, in fact it’s still running 26 mins. I am paranoid as my ex is tech savvy, I really worry about keyloggers. Our son spends 1 week alternating between us and our home…
-
Bitdefender makes my system slow to a crawl
At apparently random intervals Bitdefender accesses my hard disk so much that other applications become [****** is not responding]. The disk usage light goes to solid white and the Task monitor shows that disk usage is at 100%. At the same time, the actual data transfer rate is low. I presume that it's doing a scan, but it…
-
how do i turn off notifications???
wen i open a web page it brings up a notification in the corner even tho its a safe like youtube how do i turn them off asap thanks
-
BD not working in Outlook 365
BD plugin was working fine until around a week ago. I have checked the plugin isn't blocked etc but it still doesn't even offer it as an option as it did before. Any suggestions for things I can check?
-
Is there a way to turn off Bitdefender Total Security completely?
I've tried to turn off Bitdefender Total Security through the dashboard and it still false flags and kills files I work on. I turned off every single option I could possibly turn off/on. Before Bitdefender I used ESET for more than a decade and ESET had an option to turn it off. Unfortunately, I keep winding up having to…
-
Brightness of PC Changing Regularly
I am writing this post to provide my feedback for the Bitdefender Antivirus. I have an active subscription of Bitdefender Total Security and have been using it for around a month. The brightness of my laptop (Lenovo Ideapad 300) had been changing often and it was very inconvenient for my eyes. Initially, I thought that one…
-
Adding Office 365 apps to "Working Profile"
I was having such issues with BD hogging all the disk I/O when I fired up my laptop, that it made the laptop pretty much unusable for 20 or 30 minutes. I discovered the profiles in the utilities and was able to add several apps to the work profile like Quicken and FireFox. However, when I tried to add Office 365 Word or…
-
UDP accepted from single IP address
Hello, Is there a way to setup a rule that will allow a UDP connection on a specific port to send and receive from a particular IP address? Thanks.
-
system scan
every time i run the system scan, it simply doesnt work, just stuck i have the windows 10 64 bits, what can i do, please i need help
-
Shredding files folders
Hi I have Bitdefender family now I have noticed when using birdfeeder shredder it does actually shred any files or folder. How do I know that ? well I was finished with some word docs from my employer and and shredded them with bdf but my daughter also shredded some photos unintentionally. I said well you will not get them…
-
New:Where to find Tools/Platform to perform quick scans etc
I have been away for a week and just turned on and got on my Desktop. I signed in to Bit Defender and Message at top "safe for last 7 days". It had no time to do scan today. I looked for ANY PLACE to Persorm a QuickScan. . Is there a Page on Desktop with LINKS to Perform TASKS?. I have searched and looked around for…
-
How to restore (or undo) Bitdefender Optimizer Registry Changes
Bitdefender's OneClick optimizer (part of my Total Security subscription) has this quirk where it tells you to approve changes to the registry, but only gives you a general idea of what will be changed. Then AFTER it makes the changes, it tells you what it did. Well, I decided to bite the bullet and try it out and I'm not…
-
Change logs folder
Greetings! Is there any way to change the folder the scan logs are stored in? I could not find any relevant setting and I would really like to store them somewhere else than on the C drive. Thanks
-
Decrypting With "File Vault Transfer Utility". Any Help?
Hello Community, i would appreciate some help from your side. I want to decrypt my old data safe, but i still got this error "OpenServiceW => 1060 [ERROR_SERVICE_DOES_NOT_EXIST]" So it does'nt decrypt my files sadly :-( Here my logs: "Missing destination directory. BDVEDISKL driver was started by the tool, performing stop.…
-
SafePay characters cannot be entered into secure website fields - on two Windows 10 PCs
During the last few weeks, when using Safepay, I cannot key characters into secure website fields (e.g. payment sites, Government sites). What happens is the cursor in the website field blinks at an incredibly high rate as if somethng is running fast in a loop, and then when I try to enter keyboard characters in (like ID,…
-
Bitdefender Keeps Resetting My Power And Sleep Screen Timeout To 15 Minutes. Any Help?
Greetings, BitDefender keeps resetting my Windows 10 Power & Sleep Screen Timeout back to 15 minutes after I already had it or keep changing it to a longer setting. This seems to happen if there is some kind of update to BitDefender. The only solution I know of is to uninstall BitDefender, reinstall and the problem goes…
-
How To Run Vulnerability and Optimizer Scans On Secondary Internal HDs
Hello, I have a few internal HDs and I'd like to run more than just an antivirus scan on them. Is it possible to run the vulnerability scan and optimizer scan on these other drives? Thanks!
-
Safepay -
I've installed BD Total Security very pleased with Safepay, on Windows,but two questions: BD Central says it has a built in VPN. Does using this count as part of the daily free allowance? When I protect my Mac (second) computer, no Safepay. The dashboard is totally different so is the idea to use the VPN for bank…
-
Missing security widget
With the latest update, the very convenient security widget that could be activated on the desktop is "dead". I invite all those who miss it to send a protest email to Bitdefender support. Thank you.
-
Wallet cannot edit or add new entries
In recent days, I can no longer edit wallet entries, nor add new items. This is happening from both browser add-in and in the Bitdefender dashboard, so it is not a browser problem. Yes, I am using the right wallet password. The wallet still correctly auto-fills login fields, and I can see exisiting entries. Is this a new…
-
Without trafficlight extension does Bitdefender's web threat protection works?
I want to share something. I saw an issue with Bitdefender products. Without trafficlight extensions their web attack blocker is useless. But it is not recommended using it. Their products internet security feature has a bug. It can block few links and misses a lot. But with their extension all of them are blocked.(I tried…
-
File Shredder??
For the longest time, I've been getting "Run File Shredder" pop ups on a regular basis. Tonight I decided to give it a GO. I clicked on the "C:" box and it started at 0% as expected. (0/288xxx) An hour later, it is still at "0%" an 331/288xxx. When I clicked the "STOP Button" a pop up says: Bitdefender not responding. I…
-
Bitdefender Internet Security v25 - Desktop Widget not showing
I've just uninstalled Bitdefender Internet Security 2020 (Build version 24) as I got a good deal on the same product but as a 3 user license going forward. I've installed the new Bitdefender Internet Security software (build version 25) - all OK. The Desktop Widget has not showed itself at all since installation. I can't…
-
Disable anti theft in Total Security 2020
Since BitDefender did not sell 1 device licence for PC, now I am using a shared account with someone I don't know. I am afraid that someone malicious intentionally wipe my PC or tracking my location from BitDefender Central. How can i disable or uninstall Anti-Theft feature from Total Security 2020?
-
Can I use the Bitdefender Wallet extension on Google Chrome without also installing the antivirus?
I have purchased the Bitdefender Internet Security suite for three devices. I would like to use the wallet extension on a device on which I am unable to also install the antivirus. I have found the Bitdefender Anti-tracker extension in Google Chrome, but not the Wallet extension.
-
Where is Auto Pilot?
In my old Win7 BD,- The GUI showed Auto Pilot, but not so in Win 10? How do I tell if it is Active?