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File cleaner
Would be great if you could add a Cleaner for computer files.
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OneClick Optimizer
The Oneclick Optimizer is no longer working How to handle?
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Unable to Access Course Videos After Install
I recently installed Bit Defender on my new computer. prior to installing I was able to watch videos included in a course from Cornell All About Birds. allaboutbirds.org I tried adding it as an exception - but it didn't change anything. I am not super computer literate, so I am unsure about this. I would like to watch the…
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Cookies
Does anyone know if there is an easy way of preventing optimizer from removing my cookie settings on every website I use please? I like the way it cleans up my laptop when I run it once a month but have no diea how to control what it does or doesn't do and having to reset cookies on every regulary used website is more than…
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Bitdefender scan freezes computer
Hi, I’m having an issue with multiple BSOD episodes over the last two weeks. My computer is finally giving up the ghost and I’m now getting ntfs.sys messages from the SSD HD due to the number of fatal hard boot shutdowns. It has recently happened, I initially discovered the issue when a full bitdefender system scan causes…
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Safe Search: Flag Upside Down
I noticed that the safe search with the new version has been fixed or it is the new version of Chrome that has fixed it, I do not know exactly, however I noticed that the green flag icon is upside down... it should be straightened... 😅 In the main result it is upside down, while in the secondary ones it is straight: Fix…
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How can I reenable AnyDesk and TeamViewer to run without a UAC prompt?
Hello, I frequently use remote desktop apps to connect to my PC when I am away. Parsec is the main one and AnyDesk and TeamViewer are my back-ups in case Parsec is acting up, which happens on occasion. Parsec seems unaffected, however I think that a few days ago I changeg some Windows setting that now forces a UAC prompt…
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Help on settings to improve speed/browsing
Today I installed Bitdefender Premium for the first time. It started off that sites could not be reached. Even Google reported : Hmmm... can't reach this page It looks like w3.google.com closed the connection (where w3 stands for www) A Google search may take up to some 10 seconds to show results. Usually I do not need to…
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What's included in the game mod optimization
What's included in the game mod optimization? plz specify the detailed answer. it ll help the users to configure other game boosters with b.def. installed on their computers , this info ll also help us to use the game mod with better understanding and configurations.
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Update interval time bug
The auto game mod changes the bitdefender update interval time to from 1 to12 hrs but does not revert it to 1 hr when the game mod auto switches off ( after closing the game ):
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One Click Optimizer doesn't clean up the junk files, and these junk files keep building up.
My desk top OS is Window 10 Pro. "One Click Optimizer" doesn't clean up the junk files, and these junk files keep building up. I tried to delete these files but Window required "Administrator" to access. I tried changing myself to "Admin" (which I am!) window still reject me. Please help. Please see the "word" doc.…
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Is Bitdefender an ad blocker
I am having trouble with a streaming site which says I have an ad blocker, despite the fact I have deleted my ad blockers.
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Is it possible to disable Bitdefender Anti-Theft?
I dont feel safe knowing that at any time if someone gets into my account they can track me, wipe my device etc. I have a huge PC and noone will steal it since they wont even be able to lift it and i just feel like Anti-Theft is a bomb waiting to explode. Please answer my question and dont talk about how safe/unsafe this…
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Does Safepay session get killed by Bitdefender update?
Hello, all. Just now I'd launched Safepay, loaded a finance-related website in one tab, successfully logged in to my account, navigated through a couple of links …and then the Safepay session suddenly died — Safepay was shut down. Everything else on the laptop continued to function normally, AFAIK. Shortly after being…
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One-Click "Optimizer"
I just want to second the point that I think was made last year: when deleting items from the registry, a detailed log should be made of the keys and values that are being removed, the location of that log should be made evident or discoverable, and that log itself should not be subject to a subsequent optimization. I'm a…
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FILES FROM DISC IN SHREDDER
Hi! I got a problem, beausce all my files from the external hard drive are in the shredder but not files which I deleted already. Whis is this happend? It is possible to fix? Beacuse last time I deleted few of my files from this external hard drive. Txh, proxy80
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Stope Automatic Scan of Devices on Startup
Whenever I start or restart Windows 11, Bitdefender automatically scans one external HD and one other folder on my PC. I usually stop the scan, close that window, and repeat with the second scan. How to I disable this automatic scan on startup?
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Game Mod is not working
The game mode isn't activating for Heroes & Generals, even though the game's executable is on the list. The game is launched directly by clicking the play icon after a download, rather than being fully installed. The game mode should activate when the game is running, but it's not. Any Fix ? and if not plz forward it to…
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Inconsistency logging in to Workday in Safepay because of need to launch external app (Okta)
I usually sign in to myworkday.com in an ordinary web browser. Login uses MFA, specifically username, password and one further authentication. The latter can be a one-time code, but in my case my laptop has been set up with an Okta "app" that is launched by the browser, and in turn authenticates the login merely by the…
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Safepay no longer prints to default printer
Hope someone can help. Printing when in Safepay has always worked correctly until one day it didn't. The default printer shown in the footer of the Safepay page is correct (a physical printer) but when asked to print it now just opens up Microsoft OneNote. I don't understand what could have caused this change or how to…
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Deleting browsing and websites
On my previous anti-virus I could delete browsing and websites. I don't see this option on Bitdefender. I have a disc cleaner that deletes temporary files. I'm on windows 10 and google. Google shows an option to delete history, but it doesn't seems to work on my pc. Perhaps it's because I don't have, or want, a google…
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Does B.D. Work profile effects Express vpn or other system work outs?
i need more explanation about work profile of b.d. as details provided here r not enough: https://www.bitdefender.com/consumer/support/answer/2063/#:~:text=The%20Work%20Profile%20has%20been,when%20the%20Work%20Profile%20activated%3A&text=All%20Bitdefender%20alerts%20and%20pop%2Dups%20are%20disabled or here:…
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Currys.co.uk website blocked with British connection or allowance on split tunnel
How do I disable connection if it becomes necessary to do so? Why is Currys.co.uk hostile to VPN's??
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Can I use Total Security with the “Device Security” setting in Windows?
Hello. I have two personal PCs with Windows 10 and Windows 11, respectively, and I'm using Bitdefender Total Security with them. Is it possible to enable all of the device security settings in the [Windows Security] menu, such as Core Isolation, Kernel Mode Hardware Stack Protection, and Local Security Authority…
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Work Profile
Do i need to add an application here or it ll work auto? Bitdefender's Game Mode automatically activates when a game is launched, so the purpose of the Application List remains unclear. Furthermore, I'm unable to add the Windows 10 Store version of CapCut to this list, as it's not discoverable in the search. What is the…
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File Shreder
when I right click the file scan or shredder option it no longer activates the progran. How do i fix that? I can still go into the program to shred files but not the right click option.
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Arturia Collection X freeze in windows 10 with Bitdefender
Best Supporters, i have a problem with Bit defender, my Arturia software Collection X freeze in windows 10. I have made exceptions from scans but it will not work. Any ideas ? Best regards, Mt01
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Fix Issues with BitDefender Using High Resources in Windows 10 Pro or Windows 11
As it stands now, Bitdefender out of the box is a HUGE resource hog, doing scans in the middle of the day, interrupting your work, chewing up CPU resources. Another user ("Clapton") did a great job of listing off what the symptoms are in an older post. He reported issues under Windows 7. We had identical issues on a…
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bdservices host slows down my computer. 33% memory usage. Bitdefender internet security
I have removed Bitdefender and deleted the temp, %temp% and prefetch folder. I completely reinstalled bitdefender. However, the memory usage just got worse. Please help. It slows down my computer.
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How can I disable or hide "File Shredder" in the context menu?
I just accidentally shredded some files when I was trying to scan them, because of the ridiculous placement of the two options right next to each other in the right-click context menu. Thank goodness they happened to be files I was going to delete anyway, but one day I won't be so lucky. I did in fact search for this…