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VPN will not connect.
After installing my subscription of Bitdefender Premium VPN with my own account in Bitdefender Central on a windows 10 desktop over a previously shared subscription of Bitdefender Total Security with VPN , the upgraded VPN interface is unable to connect to the internet. I am getting a message in the IP address box NO…
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Does the VPN enable you to watch UK TV (specifically Channel 5) from abroad
Hi all I have the premium subscription. Access to BBC channels from abroad using the VPN connection to a UK located server seems to work well. But Channel 5 does not. Is there any known issue with accessing Channel 5 in this way. Get an error message saying it thinks the connection is coming from outside the UK despite…
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VPN keeps cutting in
when on Internet banking VPN keeps trying to activate causing the app to crash, I make sure the VPN is off as Internet banking does not like it, but still cutting in. Due to renew in 30 days but at this rate no way. So frustrating
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VPN on PS5
I don't want to drop Bitdefender so I'm wondering how to install Bitdefender VPN it on my PS5. Philip
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VPN code erreur 9
J’ai le code d’erreur 9 sur mon VPN et j’ai essayé toutes les méthodes fournies sur cette page et toujours rien ne fonctionne. Quelqu’un peut-il m’aider ou comment contacter l’équipe d’assistance technique.
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Windows Bitdefender Vpn Error Code 9 Cannot Be Solved ?
I tried all the Windows VPN solutions in these link: https://www.bitdefender.com/consumer/support/answer/11311/ Still, error code 9 appeared on my Windows PC.
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How can I synchronize subscriptions
I have several separate subscriptions. The VPN has expired. I would like to include in a one package, rather than maintaining two expiration dates. Please help me with this.
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How to remove VPN form a Mac
How do I remove premium VPN form my Mac and/or disable it as it is blocking an important website I need access too.
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Total Security VPN v Premium VPN
I have the Total Security Package, which includes VPN. How different is this from the Premium VPN product? Is it worth upgrading?
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vpn connection has stopped of an error 300
vpn error 300 all time the same error never working with me 1 min anyone can help me to fixe it
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VPN on Routers
Hi, dont know its any post on it, but want add Bitdefender VPN on my routers and mesh system. There is option inside router setup, but where is Server address of VPN to add it, or you not support this one? Routers and mesh are xiaomi ax3600 and ax3000. Thanks!
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Unable to access some websites
Hi guys, Just started using the Bitdefender Total Security and VPN. On the whole everything going well but I am finding that I am unable to access some pages while the VPN is active which kind of defeats the point. Can anyone advice on how to change permissions etc? I am using DuckDuckGo
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Problems with 5G Ultra Wideband
Verizon is my wireless provider. I have regular 5G where I live, but travel often through 5G UW areas. When I do, I cannot access the internet at all with the VPN turned on. My phone shows full bars, but nothing loads. If I turn my VPN off and on again, it will work again some of the time, often feeling a little sluggish.…
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Cost of Full VPN when buying 5M/c 3Yr Total Security
I see a previous pricing question was locked for mentioning money but this is relevant to Open ticket: 1008583061 Read quick nefore it goes ? I bought the above Total security package and on the same page it had a VPN for 29.99 option, I foolishly decided to think about it. I then thought why not take it but then was told…
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Bitdefender VPN not connecting
There are times when it takes over 10, 20, or even 30 minutes before the VPN connection is secured. Is there any solution to this problem? I am running out of patience waiting for the VPN to connect.
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VPN keeps flick off and on
I have a new iPad 12 pro, I was having trouble not being able to connect with a message “can not connect, you need to be connected to wifi or a network”. Well I was, after about 3 hours searching, I was in settings and saw the VPN switch was flicking off and on. I uninstalled the VPN and every thing worked great. Why was…
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Split tunneling a game won't work
Hello! I'm currently connected to VPN to a foreign country. I recently found out that there is a split tunneling for bitdefender VPN. I'm trying to run a videogame on the US server, which is where I am located. when I add the exe file to the split tunneling setting, it just won't work so i've been disconnecting and…
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Why does my VPN keep dropping after I use Safe Pay?
Ever since the new recent upgrades my VPN keep dropping after I use Safe Pay. Is this normal? It makes me nervous.
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VPN Pop up
Hello everyone. I keep getting this pop up from bitedefender saying secure your transaction with VPN. Is this normal and should I trust it
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VPN Error Code 2 (Simple Fix)
I had this error code pop up and my VPN refused to connect. I unistalled the program and reinstalled it and it still did not work. I rebooted the computer, and even located and removed old registry information. I went through countless articles trying identify the problem and it seemed that nothing worked. My internet…
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ChatGPT block Bitdefender VPN - how to solve this ?
ChatGPT block Bitdefender VPN - how to solve this ?
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VPN open's unwanted ports
Dear Bitdefender Team / research team. I'm struggling to understand the best protection possible to my devices?! Wonder IF I could get some professional enlighten. So, I'm using an external router with a firewall dropping external requests to ports (not netgear) and I'm using a windows sandbox with VPN turned on (doesn't…
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Bitdefender vpn improvement and processing request
Dear, I wrote to your colleagues and they directed me to you. Can you help me and solve the problem of slowing down my Samsung A50(android) device. Because when I run the vpn feature, I find some difficulties such as slowing down the speed of the phone, watching some videos/Download delay and stop , stopping the camera…
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VPN activation
Hello community. I have total security for my android phone, if I activate VPN do I have to pay extra, plus I have duck duck go if I activate VPN would this conflict with Duckduck go. Thank you very much
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VPN turns off
I bought VPN yesterday. VPN turns off when I shut down my computer. I turn my computer on later and VPN isn't on anymore. Is this because I have fast startup disabled? I had malware issues recently, and got a tech person to repair my computer. Is there still something on my computer that's turning it off?
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Is 200MB of VPM shared over all devices?
I have the 'Bitdefender Total Security' package with only 200 MB of VPN coverage. My question is concerning my 5 devices on this plan. Is each device allocated 200 MB, or is the VPN coverage shared. If the latter I had better buy some more. If the former, I should be OK. Your advice?
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Why does my Bitdefender suddenly not connect on my laptop? It's an active acct and works on phones.
This just started happening. I have been using Bitdefender for years, and this VPN for about 2 years. Suddenly it will not connect. Thank you for any help you can give.
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How do I know if my VPN is connected?
Hi there, I have just bought and downloaded the VPN software for windows but not too sure if it's actually doing anything! I have clicked on the Connect button and I get the Green connecting icon but then it shows this However if i then go to the dashboard it then sows me this Indicating it's connected?? If it's not…
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Turkcell TV+
Hello, I am been watching Turkcell TV+ outside Turkey for a year with Bitdefender VPN premium until approximately three weeks. It seems that they have started to use geo-blocking. I have tried to do all sorts of changes but without any luck, I can not go further after trying to log in to their system. I guess it is same…
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VPN and BT
Up until ten days ago I had no problem in accessing BT mail. All of a sudden it wouldn't connect and an error message appeared on the screen. I messaged BT, and the reply indicated that they do not support bitdefender, and suggested I download their antivirus/VPN, and this would overcome the problem. I do not want to use…