-
How to install & activate Bitdefender Premium VPN on Windows, Mac, Android and iOS
With Bitdefender VPN you can keep your data private each time you connect to unsecured wireless networks while in airports, malls, cafés, or hotels.This way, unfortunate situations such as theft of personal data, or attempts to make your device’s IP address accessible to hackers can be avoided. Restricted content can be…
-
Fixing common VPN errors and connectivity issues
Here you’ll find quick-fix solutions to common Bitdefender VPN connection errors on Windows, macOS, Android, iOS, or iPadOS. You will also find steps to take in the event the VPN is blocking an application, or if you can't access a website while VPN is active. Kindly note that some websites have implemented a system to…
-
A Guide to Bitdefender VPN’s Double Hop
As you already know, our UX designers have recently given Bitdefender VPN a fresh look, and to go along with it, all our VPN articles (Windows, macOS, Android, iOS) are now up-to-date. This summer we've also rolled out a brand-new feature: Double-Hop. It can route your VPN connection through 2 servers in different…
-
Bitdefender VPN not connecting on MacBook Air
It is not connecting
-
Does the VPN function stop working
Hi can I ask a question?. Does the VPN function stop working after a time on the free version. I have had a stroke and I have trouble with this.
-
Bitdefender VPN version 2.2.4.152(b) on Android - wrong Polish translation
Hi, I wanted to inform and ask for correction of one word in Polish translation of Bitdefender VPN version 2.2.4.152(b) on Android on tray notification marked word should be internetu not internety It concerns this privacy option called by you in EN language as Internet Kill-Switch
-
Win 11 Why doesn't my VPN connect automatically? I have my settings for autoconnect.
-
blacklisted VPN ip addresses
the majority of the Bitedefender VPN sites do not work for me as they appear to be blacklisted, however there is one in a non US country that I can consistently rely on . The only problem with this is that when shopping, a site thinks you are from that country. I find it disheartening that Bitedfender is providing VPN…
-
Premium VPN will not activate?
I have upgraded my VPN to premium but I am unable to activate it. When I paste the key in I get Activation failed with error code 11. Contact the support team for help.
-
CAN'T CONNECT SINCE LAST APP UPDATE PREMIUM VPN
I just can't connect since the last update on 04/11/2025. This is the third time this year, and the support has been nothing but useless. I have the premium VPN, and for some reason, it doesn't work at all on my Wi-Fi. I can connect with my phone on mobile data, but every update messes everything up on my computers. I've…
-
How to stop VPN popup from happening on boot up?
Have the paid for version of BD Total Security. After a power on boot into Windows 11, 24H2, the VPN window pops up. I don't want to use the VPN. Here's a sample of the popup: What is the setting to stop the VPN popup from happening?
-
Android app - Not blocking Trackers and Ads
I am attaching the app screenshot for reference. Even after running the app for 54 minutes and using 87MB traffic it shows 0 ads and 0 trackers blocked
-
I have paid for VPN Premium but still getting 200mb limit
Hi, I have paid for the Premium VPNN but still have a 200mb limit and the option to upgrade. Have I missed something on the install/activation?
-
How to allow temporary access to a website?
There are a couple of websites I need to use regularly. Since activating the Bitdefender VPN, I can't log on to those needed website.
-
All of the sudden VPN Broken Tunnel Error causing disconnect and can't access certain sites
With an unusual effect --- I cannot access any of my personal websites I own and are hosted through hostgator when the VPN is NOT working. I can ONLY get to them when the VPN is connected and working. This JUST started happening right around doing a windows 11 update. I can get to my portal dashboard on hostgator, but…
-
Unknown entries in hosts file
Hi everyone, I have 2 entries in my hosts file that I don't recognize and I don't know how these where added: 54.186.110.160 geoip.pango-paas.co 18.161.97.3 1uzxr3b3jraw5nlmnvbsikiioud2vilw5.web-networking.com What are these? Should I delete them?
-
Access to Google
I am about to cancel Bitdefender as it blocks all access to Google. I added the domain to the Exception list. if I turn off VPN, then I am able to login to my Google account and access Google Maps. Does anyone have a solution?
-
my vpn is timing out i have reinstalled it and restarted pc but still is timing out?
-
Why am I not getting a different IP address from Bitdefender's VPN service?
Hi everyone, I hope you are all doing well today. I was a Kaspersky user until I received an email from the company informing me that I needed to change my service provider due to the US ban. Kaspersky suggested that I purchase a Bitdefender subscription, as it was likely to function similarly to Kaspersky. Everything has…
-
Is anyone able to access Disney plus using this VPN? All I get is black screen.
-
Why does my VPN affect my running tracker accuracy?
I've been using a VPN for a while now, mainly for privacy and security reasons, but recently, I noticed something odd when tracking my outdoor runs. I rely on a web-based running session tracker to log my routes and times, and ever since I started keeping my VPN on while using it, my recorded routes seem slightly off. At…
-
Is there a way to set up Bitdefender VPN on Linux?
I tried installing Bitdefender VPN on Fedora Linux using Bottles and Wine but none worked. So, I tried looking for a .ovpn file from Bitdefender VPN to try and set it up on Linux but couldn't find it. Is there any other way? I'm really satisfied with the products Bitdefender offers with the subscription and would like to…
-
Bitdefender VPN for Linux (Ubuntu 24.04 support)
2025, and still no support for one of the biggest open source OS. Total security member for a few years with bitdefender and now that i am also a Ubuntu user, i guess time to switch services? Is this even in pipeline to support Linux flavors? At least VPN should be an easy support.
-
Can't connect to VPN
Hello, in my case, I am not getting any erroe codes, but my VPN just cannot connect to any server anywhere. There's no problem with my phone or tablett, it's just my laptop that won't connect. Any ideas? It's starting to get annoying…
-
Access denied
I get this error for costco.ca if I use a Vancouver (Canada) ip but no problem if I use a Toronto(Canada) IP This is the message I get: Access DeniedYou don't have permission to access "http://www.costco.ca/s?" on this server. Reference #18.981c2117.1741905556.8b33b38…
-
Bitdefender_2
When I open my Bitdefender screen and start my VPN, I notice that my internet 5G network adds Bitdefender_2 Internet access. What is this?
-
I keep getting a BF popup msg (x is an unsafe wi-fi. Use bf vpn)?
I recently changed internet providers (Spectrum to Frontier). And now I keep getting this BF popup msg (x is an unsafe wi-fi. Use bf vpn)? You have tons of customers asking this same question none of you experts can give a valid answer other than "use VPN". Cant you give an answer that wont cost me more money? Or do you…
-
Unable to connect after upgraded to Bitdefender VPN 5.2.4.1
Hi my Bitdefender VPN was running fine (5.2.3) before. I haven't been able to connect to the VPN ever since i upgraded to 5.2.4.1. I have been getting error code 99 and I checked everything, including disabling my firewall and it still doesn't work. I have another machine with me in the same network, running 5.2.3.16, and…
-
Recent Bitdefender update has made VPN stop working.
After a recent VPN update, my VPN stopped connecting creating some internet connection problems. The internet works fine before connecting to the VPN, however, when I run the VPN it doesn't connect and then stops the internet from working. I have run through all the troubleshooting suggestions by Bitdefender and still no…
-
VPN Not Connection Error 9 iPhone
Has been working for a while and now won't connect. Tried uninstall and the other troubleshooting steps to no avail.
-
VPN Problem
Sometimes when I go to a website it won't let me in, but after I turn off the VPN it does let me in. And these are legit companies. Why do they do that?
-
Why does Bitdefender VPN stop working after return from Windows Sleep or Hibernate?
-
when using chrome browser and vpn - always get a captcha in google
This just started but drives me nuts - when I select a non USA country doe not happen - Please advise